catherine garcia, Customer Sales Agent/Acting Shift in Charge

catherine garcia

Customer Sales Agent/Acting Shift in Charge

Emirates National Oil Company

Location
Philippines
Education
Diploma, Diploma in Two Year Computer Secretarial Course
Experience
6 years, 10 Months

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Work Experience

Total years of experience :6 years, 10 Months

Customer Sales Agent/Acting Shift in Charge at Emirates National Oil Company
  • United Arab Emirates
  • July 2006 to April 2013

July 16, 2006 - April 20, 2013 Emirates National Oil Company

Customer Sales Agent/Acting Shift in Charge Dubai, UAE 5589

Customer Service Agent/Sales Assistant at eppco/enoc
  • United Arab Emirates - Dubai
  • July 2006 to April 2013

- knowledgeable in POS cashiering method
- prolific in stocks inventory
- very good in dealing with customers needs
- experienced in high volume of service at a quick pace
- can handle customers complaints and inquiries
- willing to work in different schedule
- can work under minimum supervision
- well verse in working with other nationalities
- upselling and cross selling techniques
- can deal with high pressure

Education

Diploma, Diploma in Two Year Computer Secretarial Course
  • at New Era University
  • April 1997
Bachelor's degree, Two Year Computer Secretarial
  • at New Era University Diliman Quezon
  • January 1997

New Era University Diliman Quezon, City Diploma in Two Year Computer Secretarial 1995-1997

Master's degree, Customer Service Training
  • at National College of Business & Arts Taytay
  • January 1994

National College of Business & Arts Taytay, Rizal Secondary School 1991-1994 Trainings Attended Managing Customer Service Training Fire Fighting Training Program Basic Food Hygiene Training New Employee Training Program Character Reference Mr. Mike Ortega Marketing Communications Manager Emirates National Oil Company Dubai www.enoc.com Ms. Sindhu Gopal Site Manager Emirates National Oil Company Dubai +971503675124 Mrs. Erralin T. Ching Admin & Audit Manager Hainanese Delights Company Phil. 09228782153 I hereby certify that the statements above are true and correct. Catherine A. Garcia

Specialties & Skills

Encoding
Inventory Control
Secretarial
Upselling
Customer Service
CASHIERING
INVENTORY
SALES AGENT
SELLING TECHNIQUES

Languages

English
Expert
Tagalog
Expert
Chinese
Expert

Training and Certifications

Training Certificate (Certificate)
Date Attended:
September 2010
Valid Until:
September 2010
Training Certificate (Certificate)
Date Attended:
August 2006
Valid Until:
August 2006

Hobbies

  • reading,listening to musics,cooking,internet surfing