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Catherine Wallace, HR Director

Catherine Wallace

HR Director·CWS HR Solutions

United Kingdom

Bachelor's degree, Psychology

Work experience

Total years of experience: 19 years, 6 months

HR Director

March 2013 - September 2013

CWS HR Solutions

United Kingdom

March 2013 - September 2013

Australian Bank, Talent and annual Compensation review for Fixed Income and Capital Markets division
Lloyds Broker, Project Director for Performance and Change (business partnering to CEO and leadership team, designing and coordination of
all activities in a transformation and strategic planning initiative and delivering an offsite strategy event)
Software company - Employee relations and Mediation
Estate management - Employee relations and Mediation
Securities business - Employee relations and Mediation
Company industry:
Financial Services
Job role:
Accounting and Auditing

HR Director

August 2011 - June 2012

SNR HRBP

United Kingdom

August 2011 - June 2012

Reporting to CEO and latterly to newly appointed HRD. Responsible for managing and coordinating all HR transformation initiatives within
the Threadneedle business which included providing HR lead on a £10m third party outsourced transfer of undertakings, the strategic
acquisition of Liverpool Victoria Asset Management business, repositioning and launch of new performance management process, devising and
delivering launch of business wide Talent Development to include devising a Leadership Competency Framework and corporate title structure
for all employees. Provided significant input to the transformation of HR as a Function, in support of new HRD and senior leadership team.
Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

HR Director

January 2010 - August 2011

HR consultancy

United Kingdom

January 2010 - August 2011

Provided short term HR Consultancy, for example, working with law firms in mediating complex employee relation issues for their clients,
mitigating risk and conducting compromise negotiations, executive coaching, strategic HR reviews. (This type of work is ongoing)
Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Interim HR Director

August 2009 - December 2009

Control Risks Group

United Kingdom

August 2009 - December 2009

Reported to COO, providing support to the business globally (offices in Europe, Asia and US) conducted a review of the HR strategy for
business, audited the HR function and redesigned HR structure (team of 10 HR professionals) in order to support the business more effectively.
In line with newly defined HR strategy, produced a detailed 3 year plan to deliver the HR agenda into the business. Launched new Performance
Management and Talent Management process. Provided coaching and senior business partnering to executive team on a variety of issues
including TUPE.
Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Performance and Change Director

June 2008 - November 2008

Collins Stewart Investment Bank

United Kingdom

June 2008 - November 2008

Reported to the CEO, established new HR processes and policies, raised the profile of HR, gaining credibility within the business and
supporting new business strategy with significant cost reduction and risk as a focus. Provided senior business partnering to CS executive team
and Trading, Broking and Wealth Management. Successfully project managed all aspects of the company’s redundancy programme, managing
all employee relations’ risk and issues to a successful conclusion. Accountable for the scope, design and launch of a new Performance
Management programme, coordinating communications and delivery.managed HR team.
Company industry:
Banking
Job role:
Human Resources and Recruitment

HR Director

March 2008 - June 2008

National Australia Bank

United Kingdom

March 2008 - June 2008

Accountable for the HR project management and delivery of a business strategic change agenda for NAB Capital, globally, with specific
responsibility for managing and coordinating the people, communications and change strategy for the initiative. Responsible for thought
leadership around programme approach and methodology. Project management of all key people change initiatives, organisational design,
communications (running strategy planning workshops in UK and Australia) significant global stakeholder management.
Company industry:
Banking
Job role:
Human Resources and Recruitment

HR Consultant Employee Relations

July 2007 - September 2007

Frazer Jones Ltd

United Kingdom

July 2007 - September 2007

Consultancy project to investigate and recommend a course of action on a complex Senior Employee Relations matter for a global
communications company.
Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Interim HR Director

April 2007 - July 2007

Bridgewell Securities Ltd Investment Bank

United Kingdom

April 2007 - July 2007

Designed and delivered strategy and preparation for the merger of Bridgewell Securities and Llandsbanki Investment Bank. Worked in
conjunction with Llandsbanki HR to design people integration strategy and approach and manage all people integration issues, retention of key
talent, alignment of reward structure, project management or redundancies, handling of all employee relations issues and design and delivery of
communication strategy.
Company industry:
Banking
Job role:
Human Resources and Recruitment

Interim Head of HR, Consumer Banking

May 2006 - November 2006

Lloyds TSB

United Kingdom

May 2006 - November 2006

Delivered both Strategic and operational HR support to the Consumer Banking Division of Lloyd's banking group. One to one support to the
divisional director and his executive team, accountable for Savings Investments and Protection, Transaction Banking, Cards, Business
Development, Business Delivery, Marketing, Finance and Risk.
Aligned Consumer Banking HR strategy with Retail Banking and group HR strategy. Recruited and managed newly formed HR team of 10 HR
professionals. Successfully delivered high volume resourcing solutions against a challenging timetable in the newly formed Consumer Banking
division. Designed and facilitated team ‘off site’ strategy and planning/team building events.
Successfully delivered a new performance management process for Consumer Banking including the delivery of Consumer Banking Operations
Division (1200 employees).
Company industry:
Banking
Job role:
Human Resources and Recruitment

Senior HR

November 2005 - March 2006

Bank of America Investment Bank

United Kingdom

November 2005 - March 2006

Partnered Head of Investment Bank EMEA region and Executive team. Successfully delivered year-end compensation process including salary
and incentive across global, regional and industry group matrix. Responsible for the delivery of successful outcome of complex employee
relations issues, recruitment and learning developing as well as corporate talent planning initiatives across EMEA in conjunction with US lead
global initiatives.
Company industry:
Banking
Job role:
Human Resources and Recruitment

Senior Human Resources Business Partner

August 2005 - October 2005

ABN AMRO Bank

United Kingdom

August 2005 - October 2005

Provided HR generalist support to the global Markets Distribution business including Employee Relations, Performance Management,
Recruitment, managing Compensation and Benefit issues, international transfers. Ad hoc projects include corporate title project, Diversity
initiatives and disaster recovery. Offered role on a permanent basis.
Company industry:
Banking
Job role:
Human Resources and Recruitment

Senior HR

April 2005 - August 2005

Dresdner Kleinwort Wasserstein

United Kingdom

April 2005 - August 2005

HR Business partner to Kleinwort Benson Private Bank providing full HR support to the senior management team in Wealth Management,
Investment Management, Business Development, Operations and Risk. Supporting the implementation of ‘the way forward’ strategic change
programme and the HR initiatives being delivered into the business as a result of this review.
Designed and delivered new operational HR processes into the business. Managed the job matching process (Mc Lagans) prior to
compensation review. Designed and delivered new resourcing strategy and filled all outstanding vacancies in UK.
Company industry:
Banking
Job role:
Human Resources and Recruitment

Human Resource Manager

January 1998 - January 2004

Lehman Bros Ltd.

United Kingdom

January 1998 - January 2004

Provided senior HR Business partnering to fixed income and wealth divisions across EMEA region.
Company industry:
Business Support Services
Job role:
Human Resources and Recruitment

Executive Coach

January 1998 - January 2004

Private

United Kingdom

January 1998 - January 2004

Private executive coach and HR Consultant offering executive coaching to clients seeking to more successfully develop their careers using the
latest tools and techniques to empower them live their highest vision, achieve their goals and transform their lives. Clients include
professionals working in Management Consultancy, Investment Banking, Insurance Technology, Telecommunications and Small Businesses.
Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Human Resource Manager

January 1995 - January 1997

Lehman Bros Ltd.

United Kingdom

January 1995 - January 1997

Provided senior HR Business partnering to fixed income and wealth divisions across EMEA region.
Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Senior Consultant

January 1994 - January 1995

Andersen Consulting Change Management Practice

United Kingdom

January 1994 - January 1995

Provided Consultancy to organisations on Change Strategy and Planning, Communication, Employee Development, Organisational Analysis
and Design.
Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

HR Manager

January 1991 - January 1994

Cable and Wireless

United Kingdom

January 1991 - January 1994

Responsibilities included developing strong account-based HR links into the business, and partnering key stakeholders in order to facilitate the
process of change as the organisation transitioned to industry based vertical sector marketing, from old territory-based structures. Responsible
for all HR strategic and operational issues for global Account Management, Network Operations and Development.
Company industry:
Telecommunications
Job role:
Human Resources and Recruitment

UK Personnel Officer

January 1990 - January 1991

Miss Selfridge

United Kingdom

January 1990 - January 1991

Personnel Officer for 180 UK branches and 200 head office employees. Responsible for all employee relations, recruitment, health and safety,
employee development and HR issues throughout the UK. Coached branch managers on effective handling of all people related issues.
Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Education

Psychology Bristol University

June 1989

June 1989

Bachelor's degree, Psychology

United Kingdom

Skills

Training
Expert
Training
Expert
Management
Expert
Management
Expert
Coaching
Expert
Coaching
Expert
Leadership
Expert
Leadership
Expert
Chartered Institute of Personnel and Development (MIPD) affil
Expert
Chartered Institute of Personnel and Development (MIPD) affil
Expert
Advanced Coaching plus Consulting.
Expert
Advanced Coaching plus Consulting.
Expert
The Financial Institution intro to The City, Financial Markets, Business Leadership, Strategic Marke
Expert
The Financial Institution intro to The City, Financial Markets, Business Leadership, Strategic Marke
Expert
Oxford Training Advanced selection, assessment and competency analysis
Expert
Oxford Training Advanced selection, assessment and competency analysis
Expert
Practitioner NLP
Expert
Practitioner NLP
Expert
OPQ/Ability Testing, Saville and Holdsworth
Expert
OPQ/Ability Testing, Saville and Holdsworth
Expert
Training
Expert
Training
Expert
Management
Expert
Management
Expert
Coaching
Expert
Coaching
Expert
Leadership
Expert
Leadership
Expert

Languages

English
Expert

Training and Certifications

Certifications
OPQ/Ability Testing, Saville and Holdsworth
Training
Advanced selection, assessment and competency analysis
Oxford
intro to The City, Financial Markets, Business Leadership, Strategic Marketing and Leading Virtual
The Financial Institution

Hobbies

  • Reading
  • travelling