Administrative Staff
GS E&C
Total years of experience :6 years, 8 Months
Administrative Staff GS E&C UAE
August 2012 - Present
Responsibilities
• Relieve management of administrative detail, all projects
• Coordinate work flow
• Update and chase delegated tasks to ensure progress to deadlines
• Take initiative in manager's absence
• Keep projects on schedule
• Maintain procedures manual to ensure consistent performance of routines
• Handle all inquiries within my capacity
• Arrange "callbacks" to protect boss's time
• Provide back-up materials for callbacks
• Route calls elsewhere as needed
• Do phone surveys/inquiries as needed
• Experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms
• Provide support and troubleshooting for laptops, desktops, network and remote connectivity by responding to user questions, problems and requests.
• Solve first level support calls, assist staff in accurate and complete problem and solution descriptions and appropriately escalates problems to second level groups.
• Assist in writing follow-up reports, document current systems and processes.
• Maintain current knowledge of technologies and make accurate recommendations for new or corrective technology for the Division.
• Assist in remotely configuring and installing workstation hardware, software and network connectivity, accurately documenting the process and scope.
• Maintain working knowledge of the information security requirements, policies and protocols and configure hardware and software accordingly.
• Maintain working knowledge of service level agreements and customer service policies and report status of same.
Graphic Artist/Comp Maintenance Al Khayam KSA
April 2009- August 2011
Responsibilities
• Experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms,
• Assess, diagnose and resolve a wide variety of computer issues both hardware and software related.
• Perform hardware repairs on PCs and laptops when necessary, replace parts as needed.
• Install lab specific client and instrumental software, apply configuration parameters to ensure functionality for Graphic Staff.
• Review and determine solutions to staff software needs and problems.
• Assist users with backing up data and the migration to new hardware.
• Maintain accurate hardware asset information.
• Provide end user training in general computer use and specific software platforms.
• Research new technologies.
• Conduct end user needs assessments for new technology.
• Support printers, multifunction devices, and various other peripherals.
Self Employed Game and Surf (Internet Shop) Brgy. Muzon SJDM Bul.
Nov. 2006 - Dec.2008
Responsibilities
• Assist customer in Internet Problems
• Computer Repair, Upgrade, Computer Assembly, Installation, Formatting, Installation of OS programs such as Microsoft Office, Computer Games
• Networking Installation, Repair, IPS Router, Switch, and Modem.
Graphic Artist Columbia Photo Sales Corp. (Konica) Brgy Manresa Q.C.
March 2006-Oct. 2006
Responsibilities
• Layouting and Designing Tarpaulin
• Layouting and cutting Panaflex stickers
• Makes company logo for newly open store
• Makes fliers, leaflet, brochures, and other store paraphernalia for marketing purposes.
• meeting clients or account managers to discuss the business objectives and requirements of the job;
• interpreting the client's business needs and developing a concept to suit their purpose;
• estimating the time required to complete the work and providing quotes for clients;
• developing design briefs by gathering information and data through research;
• thinking creatively to produce new ideas and concepts;
• using innovation to redefine a design brief within the constraints of cost and time;
• presenting finalized ideas and concepts to clients or account managers;
• working with a wide range of media, including photography and computer-aided design (CAD);
• proofreading to produce accurate and high-quality work;
• contributing ideas and design artwork to the overall brief;
• working on layouts and art working pages ready for print;
• keeping abreast of emerging technologies in new media, particularly design programs such as, Illustrator, Photoshop, Acrobat, Director, Dreamweaver, Corel Draw and Flash;
• developing interactive design;
• commissioning illustrators and photographers;
• Working as part of a team with printers, copywriters, photographers, stylists, illustrators, other designers, account executives and marketing specialists.
Graphic Artist Dreamlights Masangkay st binondo
July 2005- Feb.2006
Responsibilities
• Photo Restoration, Enhancement, colored to black & white, sepia form.
• Layouting of baptismal, debut, wedding photo album.
• Layouting of 1x1, 2x2, passport size ID pictures
• Computer repair, upgrade, maintenance.
2003 - 2005 FEU FERN College BS - IT
1996 - 2000 Metro Manila College Secondary
1991 - 1996 Sto. Nino Learning Center Elementary
