Celine Sleiman

 Develop and implement a consulting plan that incorporates initiatives for identifying and gaining new revenue from existing client portfolio
 Constantly seek out new opportunities for business growth using creative and innovative solutions.
 Construct and deliver against the agreed business development plan and strategy.
 Manage and develop a portfolio of clients through building a strong customer relationship to ensure that the client’s needs are recognized and met.
 Pro-actively co-ordinate, plan and prepare for client visits.
 Ensure that all data collected is accurately inputted onto CRM in a timely manner.

 Playing an integral role in new business pitches
 Hold Responsibility for the effective on-boarding of new clients
 Focusing on growing and developing existing clients, together with generating businesses
 Act as a the key interface between the customer and all relevant divisions
 Managing a portfolio of clients
 Initiating sales process by building relationships, qualifying potential and scheduling appointments
 Exploring opportunities to add value to job accomplishments
 Develop strategic and tactical plans for P&L studies
 Enhance revised price structure and architecture for new customers

 Working with Dubai Municipality on public health standards
 Established and maintained relationship with partners
 Supported in events and exhibitions
 Providing sales reports on weekly, monthly and quarterly basis
 Negotiated partnership with companies, HORECA and groups
 Developed strategic sales plans to improve revenues, profitability and market share

 Planning, developing and implementing effective marketing communication campaigns.
Using the full marketing mix for the company’s marketing communications
 Writing copy for all marketing collateral, including brochures, letters, emails and websites.
Understanding the product and customer profile and write thorough specs for each.
 Monitoring ongoing campaign spend against the budget, keeping accurate records and highlighting where variances occur.
 Producing an accurate summary of total spend at the end of a marketing campaign.
 Undertaking detailed ongoing analysis of marketing campaigns to ensure targets are met.
 Assisting in the production of ongoing competitor analysis and reporting, with particular reference to pricing, presentation and promotion.

 Served as primary copywriter on advertising campaigns for multiple accounts and successful product launches.
 Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills, and helped close major accounts.
 Generated campaign response-rates of between 6% and 8%.
 Coordinate public relations activities and media
 Delivered media and advertising reports
 Planned and evaluated marketing activities and exhibitions
 Planned marketing budgets and yearly calendar

I went into different areas in the company. I had some customer services experiences in addition to auditing and others forms of help for the employess

Since it was my first banking experience, i learned about loans and other forms of banking transaction.
I worked as a teller and in the loans department.
It also enforced my customer communication skills in addition to my banking skills.