Sales Executive And Administrative Assistant
Xclusive Yachts LLC
Total years of experience :7 years, 9 Months
- Engaging with new clients through referrals, emailing, and cold calling
- Build and maintain relationships with clients and prospects by providing support, information, and guidance
- Participate on behalf of the company in exhibitions or events
- Setting up meetings with Potential clients, Internal Department and Senior Management
- Prepare Sales report and monitor invoices
- Achieving Sales Targets
- Coordinating office activities and operations to - secure efficiency and compliance to company policies
- Supervising administrative staff and dividing responsibilities to ensure performance
- Perform different administrative tasks such as training booking registration, scheduling training dates, issuing course certificates, and books to client
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
- Organize and schedule meetings, appointments and travel arrangements
- Track stocks of training supplies and place orders when necessary
- Performing other relevant duties when needed
- Present, promote and sell RYA Powerboat courses using solid arguments to existing and prospective customers
- Proactively seek new clients through cold calling and gathering new leads from sources like referrals, and events
- Resolve all customer complaints in a professional manner while prioritizing customer satisfaction and recommend alternatives to clients
- Schedule, organize and prepare training sessions
- Maintain lasting relationship with existing and potential clients through excellent customer service
- Perform different administrative tasks such as training booking registration, scheduling training dates, issuing course certificates, handling books and invoicing
- Gather feedback from trainers and trainees after each course session for continuous improvements
- Manage Boat license registration, renewal and cancellation
- Create and maintain sales tracking reports. Identify trends within the data, and provide insightful recommendations and present to line manager
- Maintaining effective records and administration
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Handle confidential documents ensuring they - remain secure
- Monitor office supplies and negotiate terms with - suppliers to ensure the most cost-effective orders
- Initiate mailing and shipping through the post and local couriers
- Provide support to the site team by preparing letters, reports, and oversee project drawings and document flow
- Typed various correspondence, presentations and other written material from rough drafts, corrected copies, dictated notes and other source material, and completed forms in accordance with company procedures and policies
RECEPTIONIST/SECRETARY
April 2011 to September 2012
Soletec Qatar W.L.L
Doha, Qatar
Job Description
• Answering phone calls
• Responsible for taking messages and transferring calls to the appropriate person.
• Communicate verbally and in writing to answer inquiries and provide information.
• Generate all correspondence of incoming and outgoing mail.
• Creates and maintains all office files, records, logs and any other information in relation to the work
• Types letters and memos as requested
• Coordinate the flow of information both internally and externally.
• Responsible for keeping documents labeled and organized to maintain an efficient work space.
• Log in and filing incoming and outgoing documents.
• Arrange and confirm appointments
• Handles petty cash and Preparing Cheques.
• Photocopying all tender from newspaper and prepare letter for tender collection.
• Handles hotel bookings for all the clients of the company
• Monitoring the staff attendance and printing the status report.
• Operate office equipment such as computers, faxes, scanners and other devices on a daily basis
• Maintaining all the office supplies stocks every month.
• Other duties required from time to time.