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Chadi Bou Ezz, Property Supervisor

Chadi Bou Ezz

Property Supervisor·Wassef Asset Management

Qatar

Diploma, Business Administration And Computer Science

Work experience

Total years of experience: 35 years, 2 months

Property Supervisor

November 2021 - Present

Wassef Asset Management

Doha, Qatar

November 2021 - Present

Monitor Projects daily operation evaluate service providers activities Handover ready units to tenants Takeover property units upon vacancy Daily tours in public areas and report rectification required to the concerned department Upkeeping maintenance and upgradation suggestions Participate in yearly budgets Customers relations and problems solving Events coordination and sports activities Parking management Pets management Maintaining lease contracts files and follow on expires Marketing and sales of the property

Company industry:
Real Estate

PROPERTYSUPERVISOR

November 2021 - Present

WASSEF ASSET MANAGEMENT,

Al Wakrah, Qatar

November 2021 - Present

• Monitor Projects daily operation, evaluate service providers activities,
Handover ready units to tenants, Takeover property units upon vacancy, Daily
tours in public areas and report rectification required to the concerned
department, Upkeeping maintenance and upgradation suggestions,
Participate in yearly budgets, Customers relations and problems solving,
Events coordination and sports activities, Parking management, Pets
management, Maintaining lease contracts files and follow on expires,
Marketing and sales of the property

Company industry:
Real Estate

Real Estate Property Supervisor

October 2021 - Present

Waseef

Doha, Qatar

October 2021 - Present

• Compiles inputs for the yearly operational property management budget and submits them for the Property Manager’s approval. Oversees actual budget expenditure.
• Ensures resolution of any property issues on managed properties as well as proactively develops recommendations for improvement of property management services.
• Monitors utilization of the managed property and lease expiries as well as coordinates any necessary actions to minimize the arrears due to unnecessary vacancies.
• Serves as the main point of contact to attend to any tenant queries and ensures that these queries are being responded to. Personally provides any necessary information relating to tenancy rules and tenant obligations.
• Ensures that tenants follow tenancy rules and regulations as well as advices Property Managers on any sanctions to be enforced.
• Co-ordinate with Facility Management, Leasing and Call Center operations on the assigned properties to ensure that all tenant inquiries are being properly responded to and dealt with.
• Coordinates public events on the managed properties and ensures that any regulatory requirements are met in terms of tenant safety and provision of required permits.
• Is responsible for coordination of insurance claims and take responsibility to recover suitable insurance amounts.
• Liaise with Finance team and legal team to ensure that all due payments (rent or other types of payments) from the tenants are collected on time. Is responsible for bounce check follow-up and initiates any necessary procedures for the due payments’ recovery. Provides recommendations to the Property Managers on remedial measures for late paying/ defaulting tenants.
• Coordinates exchange of information with public utilities companies and verifies utility payment amounts.
• Is responsible for collection of feedback for leaving tenants as well as provides feedback to the Property Manager on the key trends observed.
• Is responsible for key management and coordinates tenant move-in/ move-out process to ensure that any signed units are available and prepared in proper condition for the signed tenants, as per contractual obligations.
• Organizes inspection of units during tenant move out and assessment of any damage done to the property. Estimates potential value of the damage and liaises with the Accounting team to make any necessary payment adjustments for the tenants.
• Is responsible for preparation of periodic property management reports, in line with approved templates and as requested by the Property Managers.
• Performs routine and/ or ad-hoc inspections/audit of properties to ensure that the property is well maintained and property management activities are performed in line with the effective policies and procedures.
• Follows Sales and leasing activities on the managed properties to ensure that property is leased in accordance to pre agreed terms and conditions.
• Performs other related duties and responsibilities as required

Company industry:
Facilities & Property Management
Job role:
Management

Property Manager

November 2020 - November 2021

ABRAJ BAY-Viva Baharia 07

Doha, Qatar

November 2020 - November 2021

Manage and operate the association as a Multi-million Qatari Riyals corporation to improve the owners asset value.
Implement the actionable plans, to deliver repairs and restorative solutions to the tower build in 2017.
involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets and property management, HR related matters, yearly budgeting and upgrading projects.
Create, Forecast, and execute an annual capital and operating expenses budget for a yearly 5.5M QR Residential Tower.

Company industry:
Real Estate

PROPERTY MANAGER

November 2020 - November 2021

ABRAJ BAY-VIVA BAHARIA 07,

Qatar

November 2020 - November 2021

to the owners asset value, the actionable

Company industry:
Real Estate

Property Manager

November 2019 - October 2021

Al shareef Holding

Doha, Qatar

November 2019 - October 2021

My role was to be responsible for the management of services and processes that supports the core
business of the company.

The focus was to ensure that the company had the most suitable and secure working environment for its employees, clients and their activities.

Duties varied with the nature of the demand, I focused on using best business practice to improve
efficiency, by reducing operating costs while increasing productivity.

The scale of responsibilities covered 1 residential Tower in The Pearl City, Viva Bahariay 07 (total of 252 units) 1 swimming pools, children play areas (indoors and Outdoors)

I was involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets and property management, HR, and upgrading
projects.

Company industry:
Real Estate
Job role:
Management

Property Manager

January 2019 - November 2020

IBA/59 Real Estate

Doha, Qatar

January 2019 - November 2020

The focus was to ensure that the company had the most suitable and secure working environment for its employees, clients, and their activities.
Duties varied with the nature of the demand, I focused on using best business practice to improve efficiency, by reducing operating costs while increasing productivity. The scale of responsibility was managing 2 towers and 2 low rising building, with total residential units of 317 units, and various commercial units.
I was involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets and property management, HR related matters, yearly budgeting and upgrading projects. Duties to maintain excellent customer business relationship, by resolving complains and suggest solutions.

Company industry:
Real Estate

PROPERTY MANAGER

January 2019 - November 2020

IBA/59 REAL ESTATE,

Qatar

January 2019 - November 2020

for its employees, clients, and their activities, Duties varied with the nature of
the demand, I focused on using best business practice to improve efficiency,
by reducing operating costs while increasing productivity, The scale of
responsibilitywas managing 2 towers and 2 low rising building, with total
residential units of 317 units, and various commercial units, Duties to maintain
excellent customer business relationship, by resolving complains and
suggest solutions

Company industry:
Real Estate

Property General Manager

November 2018 - October 2019

Fifty Nine Real Estate-IBA Group Holding

Doha, Qatar

November 2018 - October 2019

My role was to be responsible for the management of services and processes
that supports the core
business of the company.
The focus was to ensure that the company had the most suitable and secure working environment for its employees, clients and their activities.

Duties varied with the nature of the demand, I focused on using best business practice to improve
efficiency, by reducing operating costs while increasing productivity.

The scale of responsibilities covered 2 residential Towers in Lusail City, and Four low Raising building s (total of 335 units) 2 swimming pools, 2 club houses, children play areas (indoors and out doors)

I was involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets and property management, HR, budgeting and upgrading
projects.

Company industry:
Facilities & Property Management
Job role:
Management

Property General Manager

March 2015 - January 2019

ALASMAKH REAL ESTATE

Doha, Qatar

March 2015 - January 2019

My role was to be responsible for the management of services and processes that supports the core business of the company.
Create, Forecast, and execute an annual capital and operating expenses budget for a yearly 1.7M QR Residential compound.
Analyzed Property financials including historical trends and variances.
Manage monthly forecast and developed yearly budget for 866 residential units.
Identified efficiencies in vendor contracts resulting operational cost saving.
Support the execution of leasing, Development, and marketing activities.
Increasing emphasis in residential leasing and broker relationship resulting 98% average occupancy in 2016.
Manage capital projects and oversee execution to ensure timely completion within the budget. Manager and develop staff talents of the property team.

Company industry:
Real Estate

PROPERTYGENERAL MANAGER

January 2015 - January 2019

AL ASMAKH REAL ESTATE,

Doha, Qatar

January 2015 - January 2019

• Responsible for the management of services and processes that supports the
core business of the company, Analyzed Property financials including
yearly budget for 866 residential units, Identified efficiencies in vendor
contracts resulting operational cost saving, Support the execution of leasing, and activities, and
execution to ensure timely completion within the budget, Manager and
develop stafftalents of the property team

Company industry:
Real Estate

Property General Manager

March 2015 - November 2018

AL Asmakh Real Estate and Development

Doha, Qatar

March 2015 - November 2018

My role was to be responsible for the management of services and processes
that supports the core
business of the company.
The focus was to ensure that the company had the most suitable and secure
working environment for its employees, clients and their activities.
Duties varied with the nature of the demand, I focused on using best business
practice to improve efficiency, by reducing operating costs while increasing
productivity.
The scale of responsibilities covered 170 luxury villas, and 49 residential
Buildings, swimming pools, 2 club Houses hosting Various Sports and
community activities, Restaurants and coffee Shop.
I was involved in both planning and day-to-day operations, All Operations
covered estates, technical services, assets and property management.

Company industry:
Facilities & Property Management
Job role:
Management

Compound Manager

August 2010 - March 2015

Al Fardan Properties

Doha, Qatar

August 2010 - March 2015

Responsible for:
Assisting & coordinating activities pertaining to the tenant’s services & safety as well as all-round compound activities and safety of employees.
-Coordinating with maintenance team & follow up on such matters
-Assists & supports all units departments in dealing with difficult tenant situations, particularly those when the tenant makes a complaint.
-Coordinates the emergency evacuation of tenants in the event of fire, bomb threats and other emergency situations.
-Ensures Alfardan standards & Quality
-Maintains a logbook of all occurrences, complaints etc for the attention of Property Management Director.
-Assists tenants with maintenance problems.
-Tenants move in move out logistics.
-Conducts tours of the compound as required.
-Monitors compound activity, and cleanliness.
-Monitors & handles employee issues/problems/illness etc. and updates matters related to these.
-Conducts regular “clock” rounds through the compound to ensure safety & high standard of cleanliness are maintained. Reports problems to relevant departments.

Company industry:
Real Estate
Job role:
Management

Property and services Manager

August 2010 - March 2015

Alfardan Properties

Doha, Qatar

August 2010 - March 2015

My role was to be responsible for the management of services and processes that supports the core business of the company. The focus was to ensure that the company had the most suitable and secure working environment for its employees, clients, and their activities.
Duties varied with the nature of the demand, I focused on using best business practice to improve efficiency, by reducing operating costs while increasing productivity. The scale of responsibilities covered 150 luxury villas, swimming pools, 2 commercial buildings hosting 15 leading companies in Qatar such as (Al Jazeera Network, chevron phillips, Qatar Foundation, Maersk Oil...) I was involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets, and property management.
Areas of responsibility included:
• Procurement and contract management (tenders and project management for contractors)
• Building and grounds maintenance
• Cleaning and waste management
• Catering and vending
• Health and safety (Planning emergency fire evacuation, security threats...)
• Security (Card access, CCtv and trained security personnel)
• Utilities and communications infrastructure
• Space management and business offices migration
• Service delivery standards & Quality An essential part of my role was to maintain the buildings and grounds of the facility, directing staff and overseeing the upkeep of equipment and supplies. Also making sure that the buildings and compounds are maintained, which entails daily and weekly cleaning schedules as well as determining and scheduling repairs, renovation projects, waste reduction improvements and safety inspections. I was also in charge of a yearly budget and must negotiate with outside vendors for supplies, repairs, groundskeepers, maintenance workers, and custodial staff which includes security staff as well

Company industry:
Real Estate

Housing Coordinator

June 2007 - August 2010

Al Arab Daily Newspaper

Doha, Qatar

June 2007 - August 2010

Responsible For:
-Staff Housing Distribution, maintenance, cleaning, security
- company Security, cleaning, Maintenance
- company Drivers (20 driver) Duty/cars maintenance/insurance
- Staff canteen/food selection
- Monthly Cost report and yearly report to the Finance Director
- purchase all requirement and getting price Quotations

Company industry:
Publishing
Job role:
Administration

Housing & Services Coordinator

June 2007 - August 2010

Al Arab Newspaper

Doha, Qatar

June 2007 - August 2010

Main responsibilities:
• Staff Housing Distribution, maintenance, cleaning, security
• Company Security, cleaning, Maintenance
• Company Drivers (20 driver) Duty/cars maintenance/insurance
• Staff canteen/food selection
• Monthly Cost report and yearly report to the Finance Director
• Purchase all requirement and getting price Quotations.

Company industry:
Journalism

HOUSING & SERVICES COORDINATOR

June 2007 - August 2010

AL ARAB NEWSPAPER,

Doha, Qatar

June 2007 - August 2010

Housing Distribution, maintenance, cleaning, security, Company
Security, cleaning, Maintenance, Company Drivers (20 driver) Duty/cars
and yearly report to the Finance Director, Purchase all requirement and

Company industry:
Journalism
Job role:
Administration

Sales Manager

February 2006 - June 2007

Dunes Trading

Doha, Qatar

February 2006 - June 2007

Main responsibilities:
• Responsible of finding new clients/markets.
• Create Awareness of our products.
• Follow up with the Suppliers and give orders of production.
• Follow up with accounting for payments deadlines.
• Keep myself updated of all new products/ideas via internet and exhibitions.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

SALES MANAGER

February 2006 - June 2007

DUNES TRADING,

Doha, Qatar

February 2006 - June 2007

up with accounting for payments deadlines, Keep myself updated of all new

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Duty Manager

August 2003 - February 2006

Ritz Carliton Hotel

Doha, Qatar

August 2003 - February 2006

Responsible For:
- Day to Day procedure, insuring the High Quality Service
- Reception Staff yearly review and help in weakness points
- creating and maintaining the Team spirit via groups activities
-weekly schedule following job demands/special requests

Company industry:
Hospitality & Accomodation
Job role:
Administration

Duty Manager

August 2003 - February 2006

Ritz-Carlton Hotel

Doha, Qatar

August 2003 - February 2006

Main responsibilities:
• Day to Day procedure, insuring the High-Quality Service.
• Reception Staff yearly review and help in weakness points.
• Creating and maintaining the Team spirit via groups activities
• Weekly schedule following job demands/special requests.

Company industry:
Hospitality & Accomodation

DUTY MANAGER

August 2003 - February 2006

RITZ CARLTON HOTEL,

Doha, Qatar

August 2003 - February 2006

• Insuring the High-Quality Service, Reception Staffyearly review and help in
weakness points, Creating and maintaining the Team spirit via groups
activities, Weekly schedule followingjob demands/special requests

Company industry:
Hospitality & Accomodation
Job role:
Management

Club Floor Supervisor

February 2002 - April 2003

Fairmont hotel

Dubai, United Arab Emirates

February 2002 - April 2003

Main responsibilities:
• Day to Day procedure, insuring the High-Quality Service.
• Reception Staff yearly review and help in weakness points.
• Creating and maintaining the Team spirit via groups activities
• Weekly schedule following job demands/special requests.

Company industry:
Hospitality & Accomodation

CLUB FLOOR SUPERVISOR

February 2002 - April 2003

FAIRMONT HOTEL,

Dubai, United Arab Emirates

February 2002 - April 2003

Insuring the High-Quality Service, Reception Staffyearly review and help in
weakness points, Creating and maintaining the Team spirit via groups
activities, Weekly schedule followingjob demands/special requests

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Duty Manager

March 1997 - January 2002

Marriott Hotel

Dubai, United Arab Emirates

March 1997 - January 2002

Main responsibilities:
• Day to Day procedure, insuring the High-Quality Service.
• Reception Staff yearly review and help in weakness points.
• Creating and maintaining the Team spirit via groups activities

Company industry:
Hospitality & Accomodation

DUTY MANAGER

January 1993 - January 1998

MARRIOTT HOTEL

Beirut, Lebanon

January 1993 - January 1998

Company industry:
Hospitality & Accomodation

TRAINTHETRAINNER

January 1991 - January 1998

MARRIOTT

Beirut, Lebanon

January 1991 - January 1998

Company industry:
Hospitality & Accomodation

Education

Lebanese University, Faculty of Economics and Business Administration

July 1998

July 1998

Diploma, Business Administration And Computer Science

Lebanon

Shouf Technical High School

May 1996

May 1996

High school or equivalent, Business & Administration

Lebanon

BEIRUT

January 1995

January 1995

High school or equivalent, Economic And Administrative Sciences

Lebanon

Shouf National Collage

May 1993

May 1993

High school or equivalent, business

Lebanon

GPA (percentage): 84%

GPA (percentage): 84%

Shouf Tech. Lebanon

March 1993

March 1993

Diploma, English, GPA Diploma

Lebanon

DIPLOMA

January 1993

January 1993

High school or equivalent, Administration And Accounting

Lebanon

Skills

Real Estate
Expert
Real Estate
Expert
Marketing Mix
Expert
Marketing Mix
Expert
Facility Management
Expert
Facility Management
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Sales Contracts
Expert
Sales Contracts
Expert
First Aid
Expert
First Aid
Expert
Microsoft office
Expert
Microsoft office
Expert
OPERATIONS
Expert
OPERATIONS
Expert
PLANNING
Expert
PLANNING
Expert
PROPERTY MANAGEMENT
Expert
PROPERTY MANAGEMENT
Expert
SCALE (MAP)
Expert
SCALE (MAP)
Expert
TECHNICAL SERVICES
Expert
TECHNICAL SERVICES
Expert
SUPERVISION
Intermediate
SUPERVISION
Intermediate
ASSET MANAGEMENT
Intermediate
ASSET MANAGEMENT
Intermediate
MARKET DYNAMICS
Intermediate
MARKET DYNAMICS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
YARDI PROPERTY MANAGEMENT SOFTWARE
Intermediate
YARDI PROPERTY MANAGEMENT SOFTWARE
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
PROPERTY LAWS
Intermediate
PROPERTY LAWS
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
ACCOUNTING
Expert
ACCOUNTING
Expert
BUDGETING
Expert
BUDGETING
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
MS application
Expert
MS application
Expert
Marketing Mix
Expert
Marketing Mix
Expert
Facility Management
Expert
Facility Management
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Sales Contracts
Expert
Sales Contracts
Expert

Languages

Arabic
Native Speaker
French
Intermediate
English
Expert

Training and Certifications

Training
Problem solving
Marriott
Mar 1995

Hobbies

  • Reading
    Finishing One or Two Books a month.