شادي بو العز

Monitor Projects daily operation evaluate service providers activities Handover ready units to tenants Takeover property units upon vacancy Daily tours in public areas and report rectification required to the concerned department Upkeeping maintenance and upgradation suggestions Participate in yearly budgets Customers relations and problems solving Events coordination and sports activities Parking management Pets management Maintaining lease contracts files and follow on expires Marketing and sales of the property

• Monitor Projects daily operation, evaluate service providers activities,
Handover ready units to tenants, Takeover property units upon vacancy, Daily
tours in public areas and report rectification required to the concerned
department, Upkeeping maintenance and upgradation suggestions,
Participate in yearly budgets, Customers relations and problems solving,
Events coordination and sports activities, Parking management, Pets
management, Maintaining lease contracts files and follow on expires,
Marketing and sales of the property

• Compiles inputs for the yearly operational property management budget and submits them for the Property Manager’s approval. Oversees actual budget expenditure.
• Ensures resolution of any property issues on managed properties as well as proactively develops recommendations for improvement of property management services.
• Monitors utilization of the managed property and lease expiries as well as coordinates any necessary actions to minimize the arrears due to unnecessary vacancies.
• Serves as the main point of contact to attend to any tenant queries and ensures that these queries are being responded to. Personally provides any necessary information relating to tenancy rules and tenant obligations.
• Ensures that tenants follow tenancy rules and regulations as well as advices Property Managers on any sanctions to be enforced.
• Co-ordinate with Facility Management, Leasing and Call Center operations on the assigned properties to ensure that all tenant inquiries are being properly responded to and dealt with.
• Coordinates public events on the managed properties and ensures that any regulatory requirements are met in terms of tenant safety and provision of required permits.
• Is responsible for coordination of insurance claims and take responsibility to recover suitable insurance amounts.
• Liaise with Finance team and legal team to ensure that all due payments (rent or other types of payments) from the tenants are collected on time. Is responsible for bounce check follow-up and initiates any necessary procedures for the due payments’ recovery. Provides recommendations to the Property Managers on remedial measures for late paying/ defaulting tenants.
• Coordinates exchange of information with public utilities companies and verifies utility payment amounts.
• Is responsible for collection of feedback for leaving tenants as well as provides feedback to the Property Manager on the key trends observed.
• Is responsible for key management and coordinates tenant move-in/ move-out process to ensure that any signed units are available and prepared in proper condition for the signed tenants, as per contractual obligations.
• Organizes inspection of units during tenant move out and assessment of any damage done to the property. Estimates potential value of the damage and liaises with the Accounting team to make any necessary payment adjustments for the tenants.
• Is responsible for preparation of periodic property management reports, in line with approved templates and as requested by the Property Managers.
• Performs routine and/ or ad-hoc inspections/audit of properties to ensure that the property is well maintained and property management activities are performed in line with the effective policies and procedures.
• Follows Sales and leasing activities on the managed properties to ensure that property is leased in accordance to pre agreed terms and conditions.
• Performs other related duties and responsibilities as required

Manage and operate the association as a Multi-million Qatari Riyals corporation to improve the owners asset value.
Implement the actionable plans, to deliver repairs and restorative solutions to the tower build in 2017.
involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets and property management, HR related matters, yearly budgeting and upgrading projects.
Create, Forecast, and execute an annual capital and operating expenses budget for a yearly 5.5M QR Residential Tower.

to the owners asset value, the actionable

My role was to be responsible for the management of services and processes that supports the core
business of the company.

The focus was to ensure that the company had the most suitable and secure working environment for its employees, clients and their activities.

Duties varied with the nature of the demand, I focused on using best business practice to improve
efficiency, by reducing operating costs while increasing productivity.

The scale of responsibilities covered 1 residential Tower in The Pearl City, Viva Bahariay 07 (total of 252 units) 1 swimming pools, children play areas (indoors and Outdoors)

I was involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets and property management, HR, and upgrading
projects.

The focus was to ensure that the company had the most suitable and secure working environment for its employees, clients, and their activities.
Duties varied with the nature of the demand, I focused on using best business practice to improve efficiency, by reducing operating costs while increasing productivity. The scale of responsibility was managing 2 towers and 2 low rising building, with total residential units of 317 units, and various commercial units.
I was involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets and property management, HR related matters, yearly budgeting and upgrading projects. Duties to maintain excellent customer business relationship, by resolving complains and suggest solutions.

for its employees, clients, and their activities, Duties varied with the nature of
the demand, I focused on using best business practice to improve efficiency,
by reducing operating costs while increasing productivity, The scale of
responsibilitywas managing 2 towers and 2 low rising building, with total
residential units of 317 units, and various commercial units, Duties to maintain
excellent customer business relationship, by resolving complains and
suggest solutions

My role was to be responsible for the management of services and processes
that supports the core
business of the company.
The focus was to ensure that the company had the most suitable and secure working environment for its employees, clients and their activities.

Duties varied with the nature of the demand, I focused on using best business practice to improve
efficiency, by reducing operating costs while increasing productivity.

The scale of responsibilities covered 2 residential Towers in Lusail City, and Four low Raising building s (total of 335 units) 2 swimming pools, 2 club houses, children play areas (indoors and out doors)

I was involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets and property management, HR, budgeting and upgrading
projects.

My role was to be responsible for the management of services and processes that supports the core business of the company.
Create, Forecast, and execute an annual capital and operating expenses budget for a yearly 1.7M QR Residential compound.
Analyzed Property financials including historical trends and variances.
Manage monthly forecast and developed yearly budget for 866 residential units.
Identified efficiencies in vendor contracts resulting operational cost saving.
Support the execution of leasing, Development, and marketing activities.
Increasing emphasis in residential leasing and broker relationship resulting 98% average occupancy in 2016.
Manage capital projects and oversee execution to ensure timely completion within the budget. Manager and develop staff talents of the property team.

• Responsible for the management of services and processes that supports the
core business of the company, Analyzed Property financials including
yearly budget for 866 residential units, Identified efficiencies in vendor
contracts resulting operational cost saving, Support the execution of leasing, and activities, and
execution to ensure timely completion within the budget, Manager and
develop stafftalents of the property team

My role was to be responsible for the management of services and processes
that supports the core
business of the company.
The focus was to ensure that the company had the most suitable and secure
working environment for its employees, clients and their activities.
Duties varied with the nature of the demand, I focused on using best business
practice to improve efficiency, by reducing operating costs while increasing
productivity.
The scale of responsibilities covered 170 luxury villas, and 49 residential
Buildings, swimming pools, 2 club Houses hosting Various Sports and
community activities, Restaurants and coffee Shop.
I was involved in both planning and day-to-day operations, All Operations
covered estates, technical services, assets and property management.

Responsible for:
Assisting & coordinating activities pertaining to the tenant’s services & safety as well as all-round compound activities and safety of employees.
-Coordinating with maintenance team & follow up on such matters
-Assists & supports all units departments in dealing with difficult tenant situations, particularly those when the tenant makes a complaint.
-Coordinates the emergency evacuation of tenants in the event of fire, bomb threats and other emergency situations.
-Ensures Alfardan standards & Quality
-Maintains a logbook of all occurrences, complaints etc for the attention of Property Management Director.
-Assists tenants with maintenance problems.
-Tenants move in move out logistics.
-Conducts tours of the compound as required.
-Monitors compound activity, and cleanliness.
-Monitors & handles employee issues/problems/illness etc. and updates matters related to these.
-Conducts regular “clock” rounds through the compound to ensure safety & high standard of cleanliness are maintained. Reports problems to relevant departments.

My role was to be responsible for the management of services and processes that supports the core business of the company. The focus was to ensure that the company had the most suitable and secure working environment for its employees, clients, and their activities.
Duties varied with the nature of the demand, I focused on using best business practice to improve efficiency, by reducing operating costs while increasing productivity. The scale of responsibilities covered 150 luxury villas, swimming pools, 2 commercial buildings hosting 15 leading companies in Qatar such as (Al Jazeera Network, chevron phillips, Qatar Foundation, Maersk Oil...) I was involved in both planning and day-to-day operations, All Operations covered estates, technical services, assets, and property management.
Areas of responsibility included:
• Procurement and contract management (tenders and project management for contractors)
• Building and grounds maintenance
• Cleaning and waste management
• Catering and vending
• Health and safety (Planning emergency fire evacuation, security threats...)
• Security (Card access, CCtv and trained security personnel)
• Utilities and communications infrastructure
• Space management and business offices migration
• Service delivery standards & Quality An essential part of my role was to maintain the buildings and grounds of the facility, directing staff and overseeing the upkeep of equipment and supplies. Also making sure that the buildings and compounds are maintained, which entails daily and weekly cleaning schedules as well as determining and scheduling repairs, renovation projects, waste reduction improvements and safety inspections. I was also in charge of a yearly budget and must negotiate with outside vendors for supplies, repairs, groundskeepers, maintenance workers, and custodial staff which includes security staff as well

Responsible For:
-Staff Housing Distribution, maintenance, cleaning, security
- company Security, cleaning, Maintenance
- company Drivers (20 driver) Duty/cars maintenance/insurance
- Staff canteen/food selection
- Monthly Cost report and yearly report to the Finance Director
- purchase all requirement and getting price Quotations

Main responsibilities:
• Staff Housing Distribution, maintenance, cleaning, security
• Company Security, cleaning, Maintenance
• Company Drivers (20 driver) Duty/cars maintenance/insurance
• Staff canteen/food selection
• Monthly Cost report and yearly report to the Finance Director
• Purchase all requirement and getting price Quotations.

Housing Distribution, maintenance, cleaning, security, Company
Security, cleaning, Maintenance, Company Drivers (20 driver) Duty/cars
and yearly report to the Finance Director, Purchase all requirement and

Main responsibilities:
• Responsible of finding new clients/markets.
• Create Awareness of our products.
• Follow up with the Suppliers and give orders of production.
• Follow up with accounting for payments deadlines.
• Keep myself updated of all new products/ideas via internet and exhibitions.

up with accounting for payments deadlines, Keep myself updated of all new

Responsible For:
- Day to Day procedure, insuring the High Quality Service
- Reception Staff yearly review and help in weakness points
- creating and maintaining the Team spirit via groups activities
-weekly schedule following job demands/special requests

Main responsibilities:
• Day to Day procedure, insuring the High-Quality Service.
• Reception Staff yearly review and help in weakness points.
• Creating and maintaining the Team spirit via groups activities
• Weekly schedule following job demands/special requests.

• Insuring the High-Quality Service, Reception Staffyearly review and help in
weakness points, Creating and maintaining the Team spirit via groups
activities, Weekly schedule followingjob demands/special requests

Main responsibilities:
• Day to Day procedure, insuring the High-Quality Service.
• Reception Staff yearly review and help in weakness points.
• Creating and maintaining the Team spirit via groups activities
• Weekly schedule following job demands/special requests.

Insuring the High-Quality Service, Reception Staffyearly review and help in
weakness points, Creating and maintaining the Team spirit via groups
activities, Weekly schedule followingjob demands/special requests

Main responsibilities:
• Day to Day procedure, insuring the High-Quality Service.
• Reception Staff yearly review and help in weakness points.
• Creating and maintaining the Team spirit via groups activities