Retail Manager ( B2B / B2C / Corporate / Trade )
Dajcom Ltd
Total years of experience :16 years, 2 Months
•Dealers for Samsung, LG, Sony, Sharp, Rowenta, Teffal, Moulinex ......
• Monitoring & analyzing performance metrics and suggest improvements
• Recruiting, training, motivating & managing sales team
• Demonstrable track record of leading sales growth, with hands-on approach, attaining a % growth in sales in channel
• Outstanding success in building and maintaining relationships with key corporate decision-makers
• Evaluating sale reports and customer feedback.
• Leading nationwide sales team members to achieve sales targets
• Negotiating & closing agreements with large customers
• Performing research and identifying new potential customers and new market opportunities
• Setting sales targets for the sales teams and periodically reviewing the same
• Providing timely & effective solutions aligned with clients’ needs
• Liaising with Marketing and Product Development departments to ensure brand consistency
• Establishing productive and professional relationships with key personnel in assigned customer accounts
Furniture and decoration Company
Dealers for ligne rose, Mariner ......
• Ensuring that the showroom operates efficiently on day-to-day bases
• Understanding of business & great personal &communication skills
• Setting targets on a monthly bases.
• Reaching customer satisfaction & professional interaction
• Being responsible for financial operations
• Managing day-to-day operational aspects of a project and scope
• Controlling the store inventory and ensuring the maintenance of the standards of goods.
• Studying market reports and competitor strategies.
• Setting sales targets for the sales teams and periodically reviewing the same.
Generators Company
• Evaluating sale reports and customer feedbacks.
• Planning new implementations and ideas to increase footfall of the branch.
• Controlling the store inventory and ensuring the maintenance of the standards of goods.
• Studying market reports and competitor strategies.
• Monitoring trading and operations departments.
• Handling all financial procurements, customer care & auditing.
• Training the sales team for new brands & setting targets.
• Setting targets on a monthly bases.
• Aiming for new sales opportunities in the market
• Implement policies and procedures in order to minimize stock loss.
• Strategizing sales and marketing plans to drive sales into the store.
• Recruiting and training employees of the store.
• Selling all kind of leather goods concerning man universe.
• Introducing the man RTW to Kuwaiti customers.
• Reaching the target on a daily bases and monthly one.
• Conducting training sessions for sales team
Dealer for VW
• Assisting the After Sales manager in day to day operations and administration.
• Preparing operational after sales reports for the manufacturers and the departmental financial income statements.
• Handling local procurement of with a variety of suppliers.
• Marketing coordinator for various events such as service weeks, exhibitions, and new product launches
• Procurement and sales for medical equipment spare parts.
• Issuing and following up payments for institutions and general hospitals.
• Representing the company in governmental bids and meetings.
• Managing the Customer Service Department.