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Chaimae Belmazouar, Premium Cabin Crew

Chaimae Belmazouar

Premium Cabin Crew·Etihad Airways-

United Arab Emirates

High school or equivalent, Administration And Tourism

Work experience

Total years of experience: 8 years, 5 months

Premium Cabin Crew

December 2021 - Present

Etihad Airways-

Abu Dhabi, United Arab Emirates

December 2021 - Present

Company industry:
Airlines
Job role:
Customer Service and Call Center

Event Hostess (Freelancer)

January 2018 - January 2026

N/A

Rabat, Morocco

January 2018 - January 2026

Welcome guests and provide high quality customer service at various corporate and private
events. Assisted with event coordination, guest flow, and VIP support.

Company industry:
Events Management

Cabin crew

April 2019 - December 2021

Airarabia-

Sharjah, United Arab Emirates

April 2019 - December 2021

Company industry:
Airlines
Job role:
Customer Service and Call Center

Guest Butler

January 2018 - January 2019

The grove hotel

Manama, Bahrain

January 2018 - January 2019

Company industry:
Hospitality & Accomodation

Airport operations & Customer service assistant

January 2018 - January 2018

N/A

Casablanca, Morocco

January 2018 - January 2018

Delivered exceptional in-flight service to diverse passengers, ensuring comfort and satisfaction
throughout the journey.

Managed VIP requests with a focus on service delivery, enhancing guest satisfaction.
Coordinated with airlines to ensure smooth operations and communication.

Company industry:
Airlines

Education

INFOHAS

January 2018

January 2018

High school or equivalent, Administration And Tourism

Morocco

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPATHY
Intermediate
EMPATHY
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate

Languages

Arabic
Beginner
English
Beginner
French
Beginner

Training and Certifications

Certifications
Driving license
Schengen Visa
USA Tourist Visa
Certified Premium business class and VIP services
AutoCAD in interior