Heba Merhi

Responsible for improving external communications, and particularly for generating media coverage in the UAE and in the international media, as well as with regional media as determined by the Executive Director. Additionally responsible for developing improved communication channels, and providing quality information to key external stakeholders.

Main responsibilities:

Develop, maintain and proactively use contacts with UAE, and international print and broadcast media to identify opportunities for, and secure, immediate and long-term media coverage;

Service print and broadcast media particularly in the UAE and international, including by responding to all queries, and coordinating and carrying out as appropriate interviews,

Produce and/or review print and broadcast media materials and activities. Specifically, assist staff in writing press releases and other materials for the media; write/edit print materials for immediate and planned release;

Organize media events, including media seminars

Provide expert media advice to staff, including assisting them in: identifying media opportunities in their regions, generating media coverage, servicing the media. Identify, training needs and as appropriate implement media training

Undertake other reasonable tasks that may be assigned by the Executive Director

Responsible for assisting Independent Contractors by supporting and facilitating development and implementation of business/marketing plans. Additionally, responsible for achieving maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the properties and related services. Personally contacts and secures new business accounts/customers.

Main responsibilities:

Work with Marketing Manager by contributing with planning overall marketing, e-marketing, training and strategic programs for Independent Contractors.

Ability to assist Independent Contractors with development

Ability to interact directly with agents to promote marketing services and tools through bi-monthly outbound sales call campaigns.

Participate in site inspections, familiarizations trips, and on-property and off-property events as needed.

Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business.

Makes telephone calls and in-person visits and presentations to existing and prospective customer

Researches sources for developing prospective customers and for information to determine their potential.

Develops clear and effective written proposals/quotations for current and prospective customers.

Expedites the resolution of customer problems and complaints.

Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.

Oversee the day-to-day functions. Responsible to manage administrative staff such as secretaries, assistants and office clerks.

Main responsibilities:

Conduct orientation programs for new employees

Administer salaries and work out leave entitlements

Involved in staff training and development, the preparation of job descriptions, staff assessments and promotions

Prepare annual estimates of expenditure, maintain budgetary and inventory controls and make recommendations to management

Maintain management information systems (manual or computerized)

Provide and maintain business premises and other facilities including plant machinery and equipment

Review and answer correspondence

Provide secretarial support or executive services for committees.

Respond to public inquiries

Type confidential documents on a word-processing system

Prepare agenda and collect materials for meetings, speeches, and conferences; take minutes and keep records of proceedings as required

Managing holiday, sickness, attendance and absence records

Enforcing office protocols

Main responsibilities:

Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases

Devising and maintaining office systems

Booking rooms and conference facilities

Using content management systems to maintain and update websites and internal databases

Take calls, Schedule appointments of patients and end conversations politely.

Call/follow-up with patients, medical reports and doctors as needed

Attending meetings, taking minutes and keeping notes

Managing and maintaining budgets, as well as invoicing

Liaising with staff in other departments and with external contacts

Ordering and maintaining stationery and equipment

Sorting and distributing incoming post and organizing and sending outgoing post

Liaising with colleagues and external contacts to book travel and accommodation

Organizing and storing paperwork, documents and computer-based information

Photocopying and printing various documents, sometimes on behalf of other colleagues