Chamara Hapugaskumbura

Formulating strategy and providing inspiring leadership for
the Organization.
Preparation of responses to audit findings / reviews /
regulatory information requests, timely and comprehensively.
Managing daily operational activities of Business Banking,
Sales Team and Operations Staff, assigning tasks and
monitoring performance.
Responsible for managing the ‘’flow of operations’’ to ensure
operating schedules, processes and procedures are met.
Human Capital Management by being responsible for staffing,
adequate training of staff, performance evaluations,
promotions, salary recommendations and terminations,
whilst, weekly/monthly reporting, including KPI Management.

Business Development by being responsible for marketing
solicitation of new medium-sized Corporate relationships for
both Assets & Liabilities.
Developing and maintaining Commercial Account
Relationships to Assets & Liability Production, Deposit
Gathering and Fee Production.
Marketing for managing the Bank’s unique ‘’brand image’’
\[capital reputation\] and developing innovative ideas.

Business Development by being responsible for marketing
solicitation of new medium-sized Corporate relationships for
both Assets & Liabilities.
Developing and maintaining Commercial Account
Relationships to Assets & Liability Production, Deposit
Gathering and Fee Production.
Marketing for managing the Bank’s unique ‘’brand image’’
\[capital reputation\] and developing innovative ideas.

Portfolio Manager
Senior Officer - Collection and Recovery
Senior Credit Officer - SME Banking
KYC / AML Senior Officer
Personal Banker Branch \[Retail & SME\]

Organizational Leadership by implementing the strategies
introduced on Corporate banking proposition.
Managing Business Banking Relationships following the
Bank's Third-Party Risk Management Program and the KYC,
CDD, FATCA and CRS, including routine business accounts,
due diligence, risk assessments and review / renewal /
termination.
Proactively monitoring credit quality of the portfolio.
Directly accountable for handling SME and Retail Liability
Portfolio growth, quality & profitability.
Customer Servicing by ensuring a competitive level of service
provided to the existing and incoming customers in
compliance with the Bank’s policy, evaluating customer
feedback on the service standards and improvement
measures proposed and practiced.
Client Relations by establishing deep-rooted customer
relationships based on a thorough knowledge of clients’
history, market, internal structures, and diverse needs.
Assisting the Growth Strategy by working with the Product
Partners on cross-selling.
Business Development by being responsible for marketing
solicitation of new medium-sized Corporate relationships for
both Assets & Liabilities.

•Analyze and interpret financial information of the client to evaluate client’s financial position and make decision on providing loans.
•Analyzing customer applications to asses credit worthiness & viability, payment history earnings and savings information to minimize the risks and make effective decisions.
•Coordinating with internal corporate support distribution channels such as finance/ central OPS, etc in order to deliver efficient and effective service for clients.
•Identify sales opportunities and act as a specialist adviser and relationship manager, which meet customer needs.
•Operate internal systems and procedures (e.g. application procedures, credit scoring and counter procedures) to ensure that retail service and quality standards are met, in line with the Bank’s requirements.

* Develop and manage collections and credit programs
* Supervise inquiry of credit risk in clients and providers and observe the collection of totals due to association and handle the daily activities of Collection teams
* Plan collection policies and processes and check its implementation
* Encourage and train the subordinates, appraise and evaluate Team member's performance and offering counseling
* Direct and handle the daily activities of Collections Team
* Encourage and train the subordinates, appraise and evaluate Team member's performance and offering counseling
* Organize regular target statistics and also Team reports for Sr. management
* Avoid losses, creating repayment arrangements, re-plan repayments
* Compute and estimate Lease payoffs
* Start bankruptcy proceeding, charge off account, grant accounts routed for recovery

• Assist the different departments and help them in their daily operations by contributing to the overall operational competence by completing the relevant duties as assigned.
• During the training period acquired a good working knowledge of the hospitality sector, the top competitors, the volume of traffic and the hotel experiences.