Chaminda Lakmal Egodage

I direct the Food & Beverage Conference & Banquets Operation, All Day Dining and Lobby Café including, concept and menus development and SOP development. As well long term contract catering with Prada, Maersk Training Center and Dubai Multi Commodities Centre, Jumeirah Lake Towers Ballroom which can accommodate 500 guest for Conference, Wedding, Gala Dinner and any other Events.

Directs and motivates the team while personally assisting and providing high quality service based on requirements and standards. Monitor and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals

 Increased 8% total revenue, Using upselling training program
 Achieved an average of 99% standard in LRA (Hotel Food and Beverage Audit - 2013)
 Achieved an average of 96% standard in learning and developments result - 2012
 Reduced total breakage by 13% by All-day Dining Restaurant - 2012
 Implemented new mini bar expiry control system to track all short expiry’s -2011
 Built a good relationships with JBR residents and increased 20% regular guests doing best Friday Brunch - 2012
 Planning & Conduct F&B On-Job and Off Job training
 Prepare and monitor duty schedules for the respective team
 Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
 Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
 Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
 Contribute to meet and maximize the monthly revenue budget for the respective outlet
 Ensure the proper appearance and grooming of assigned employees
 Conduct regular training sessions with the assigned team in line with the departmental SOP's

 Created a customer excellence & delight model that was awarded with one of best five-star hotels in Dubai
 Achieved an average of 93% standard in learning and developments audit in 2011
 Certified as an on the Job Trainer to the department
 Certified as a top Best-Seller in the department
 Conduct regular training sessions with the assigned team in line with the departmental SOP's
 Prepare and monitor duty schedules for the respective team

 Join for Pre-Opening team and contribute for successful Opening of the Hotel
 Successfully Passed WSET Wine Training Level 01
 Completed the Basic Food Hygiene Course, conducted by The Royal Environmental Health Institute of Scotland
 Successfully completed the Fire Training Level 01
 Successfully completed the Tea Training Seminar, conducted by the Ronnefeldt Tea Academy GMBH Frankfurt
 Successfully completed the Illy Coffee Training conducted by the Illy Coffee Master trainer, Italy

 Top beverage seller 2006 and 2008
 Employee of the Year 2007

 Industrial training - Graze Kitchen

 Industrial training