Jr.Accountant / Office Administrator
Imtiaz General Trading Company
Total years of experience :13 years, 4 Months
• Preparing invoice vouchers, and return vouchers in Tally ERP.
• Payment posting, and receipt making in Tally ERP.
• Stock checking monthly bases.
• Inventory checklists at the end of the month.
• Encoding data and verifying data in outstanding list, tracking the reports from time to time.
• Balance sheet verifying, Ledger accounts verifying, finding the data if any discrepancy.
Maintaining database by entering new and updated
customer and account information
• Preparing source data for computer entry by
compiling and sorting information
• Scheduling Deliveries, and preparing quotations for
customers.
• Improved office organization by developing filing
system and customer database protocols.
• Developed innovative strategies to establish best
practices, promoting profitability.
• Followed up with customer accounts to resolve
unpaid or past due accounts.
• Prepared accounting transactions and documents
and updated procedures for management.
• Reviewed financial statements and sales and
activity report to measure productivity and goal
achievement.
• Verified transaction information, scheduled and
prepared disbursements, and obtained payment
authorizations to properly pay invoices.
• Answered telephones to take messages or redirect
calls to appropriate colleagues.
• Managed scheduling and payroll team 20 staff in
Bust Accounts Team office.
Helped customers find specific products, answered
questions and offer product advice.
• Trained new team members in the cash register
the operation, stock procedures, and customer services.
Processed payments promptly for customers to
exceed productivity standards.
• Helped with purchases and signed customers up for
rewards program.
• Learned roles of other departments to provide
coverage and keep the store operational.
• Resolved and balanced cash drawers at end of shifts
to generate accurate reports for cash registers.
• Monitored cash drawers in multiple checkout
stations to confirm adequate cash supply.
• Prepared cash deposits and balanced store safe for
opening and closing of business.
• Tracked company inventories, moved excess stock, and arranged products to improve sales.
• Assisted with training new cashiers and customer
service team members to increase the speed of
onboarding
Greeting with a pleasant and humble way to
interacting with Guests
• Introducing the company offers
• Scheduling appointments & meetings with clients
for Officers.
• Answered incoming calls and emails, providing
frontline customer support or assistance with
product and service transactions.
• Developed strong customer relationships to
encourage repeat business.
• Improved customer service waits times to mitigate
complaints.
• Exceeded company productivity standards on
consistent basis.
• Answered telephone calls to give information to
callers, take messages or transfer calls to
appropriate individuals.
• Greeted visitors and directed them to the appropriate location
or person.
• Maintained an organized filing system of paper and
electronic documents.
• Ordered office supplies to purchase items and
maintain appropriate levels.
• Anticipated leadership needs by preparing or
gathering records, reports, and correspondence.