Database Analyst
MEED
Total years of experience :2 years, 7 Months
* Contributed in designing and implementation of the Maximizer CRM helpdesk with direct responsibility of establishing policies and procedures to support daily operations, training, and support programs. Directly managed the helpdesk and led measurable improvements in operational efficiency, reliability, and quality.
* Implemented continuous improvement of company database by increasing data quality and accuracy by 95-100%. Developed effective strategies and spearheaded implementation of necessary systems to improve existing data.
* Evaluated data needs and delivered over 5000 contacts monthly to meet the needs of the business and for successful implementation of various marketing plans.
* Introduced and designed in-house training programs to strengthen staff competencies in FastStats Discoverer (Marketing Data Analysis Software) and Maximizer Enterprise 9 CRM software.
* Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation. Designed, built and executed a variety of queries and reports.
* Served as the direct supplier liaison to key data vendors. Sourced, trained, scheduled, supervised, and evaluated their work performance. Managed supplier affairs on behalf of the company’s data team.
* Demonstrated leadership abilities and team work skills as well as the ability to accomplish tasks under minimal direction and supervision
* Reduced costs through strategic negotiations and vendor management.
* Utilized business intelligence software to design and create reports for senior management on business opportunities. Maintained performance standards for data extraction.
* Assessed and developed intelligent design of business processes and strategic goals and for Business Intelligence progress.
* Coordinated with Marketing, Operations, and Sales department to effectively complete projects under time constraints and enhanced event success by providing qualified leads.
* Evaluated data needs and delivered over 2500 contacts monthly to meet the needs of the business and for successful implementation of various marketing plans.
* Independently worked on several events - conducted event-specific research, generated qualified leads, prepared reports and correspondence, and performed data quality checks.
* Anticipated project needs and initiated appropriate actions to obtain resources, technologies, and personnel to meet peak workload demands.
* Spearheaded and drove forward a series of internal change and process redesign initiatives to expand level, scope, and caliber of the in-house data team, and improve their efficiency and productivity.
* Retained accountability for all data integrity during extraction, manipulation, processing, analysis and storage.
* Managed all data cleaning and coding practices on behalf of the data team.
* Benchmarked best practices for data collection, recording, and analysis. Enhanced adherence to all data protection laws and data quality standards.
Coursework Highlights * Business Research * Derivative Securities * Public Speaking * Operations Research * Money & Banking * Corporate Finance * Advanced Accounting * Risk & Insurance * Cost Accounting * Business Law I & II * International Accounting * HR Management * Information Systems & Technology * Financial Modeling & Emperical Analysis * Operations Management Honors & Achievements * Dean’s List of Academically Distinguished Students for six consecutive semesters. * Self-financed 100% of university expenses through concurrent employment. * Maintained grade point average while studying and working full-time.