Software support specialist
n Nokia Solutions and Networks India Pvt. Ltd
Total years of experience :11 years, 2 Months
Fault Management Expert: Nokia Solutions and Networks India Pvt. Ltd
Department: Nokia WING (World-wide IOT Network Grid)
Duration : OCT 2018 to present
Role : Solution Integrator
Description: WING is a fully hosted and managed IoT core for CSPs and Enterprise customers
who wish to become MVNOs. This initiative is being developed under Nokia WING (Worldwide
IoT Network Grid) portfolio and under this program we are building data center across the globe.
Nokia WING will be one-stop provider for CSP’s & enterprises looking for IoT/5G connectivity
service based on Global IoT MVNO model and it includes 5G/LTE/3G Core nodes, OSS/BSS
solution and network security solution based on Nokia Airframe cloud solution.
Currently I am working as 5G & IoT Solution expert. Plan, design, integrate propose suitable end
to end IOT solution based on understanding of enterprise customer's existing pain points and
communication requirements.
Gathering of Customer Requirements and Sign off during the Face to Face/remote Workshops
Mapping the Customer requirement from IoT Customers and translating the same for proposing
solutions and providing consultancy to customers on different domains over Nokia CBIS and
CBAM based Cloud Solution.
Steering the designing of HLSD, LLD’s for IP transport (Spine, Core, FW5220 & 7750 SR’s)
Packet Core (CMG, AAA), signaling (STP, DEA and SDM (HLR, HSS and One-NDS) domain
products.
Troubleshooting integration and resolving the call related issues in network nodes conducting
Knowledge Transfer and trainings to customer on Nokia WING IoT Solution
Identify and review current architecture problem statement, future technology goals and provides
expert advice on solutions
Collaborate and leverage from other domains (Transport, Radio, BSS, etc., ) on design, practices,
methodologies, tools, analytics, and others. For instance, this includes discussion with mobile
access team on backhaul and front-haul requirements in the face of emerging business needs such
as 5G/Multi SIM/Private LTE.
Takes active role in Pre-sale support.
Implement proof of concepts (PoC) for new technology and demonstrate those for customers.
I am also part of Architect Forum where we discuss and decide existing loopholes in WING
architecture and future improvement.
Actively involved in troubleshooting of the VNF/CNF deployment / Integration and call related
issue.
5G Experience:
Successfully completed 5G SA lab, currently involved in design of 5G SA production setup.
Currently involved multiple 5G SA pre-sales opportunity discussion.
Currently involved in design discussion of two Private 5G network solution deployment.
Currently involved in design discussion of US based 5G E2E security testing.
Presently associated with Nokia Solutions & Networks (WING) as IOT/5G Solution expert.
Expertise in Mobile Technologies like IOT, Pvt 5G, NB-IOT, v-RAN, Global Roaming, Packet
Core, Circuit Core, UDM, Radio
Strong skills in Solution Designing (HLD), Integration testing, Troubleshooting.
Strong skills in Pre-sales support.
Adept in collaborating with internal and external stakeholders including customers, team members,
and vendors etc. for business and operational excellence.
Recognition from Nokia WING director for in time delivery of NTT/AT&T project
Technical Strengths
Mobile Core Network 5G SA, IOT, NB-IOT, Private-LTE/5G, E-SIM Solution
Nokia 5G Portfolio UDM, UDR, AMF, SMF, UPF, NRF
Nokia SDM Portfolio HSS-FE, HLR-FE, One-NDS, One-EIR, SMSC
Nokia Cloud Portfolio Airframe HW, CBIS, CBAM, NCS (Kubernetes),
IOT BSS Portfolio CMP (Connectivity management Platform), IOT Device management
Handling the 5GEIR Project over CNF-A for T-Mobile project.
Handling the CMS8200 HLR-HSS upgrade from 19mp5 to 20.0 for Vodacom Tanzania.
Co-ordinating with different teams for the automation of repetitive tasks to save efforts and cost of
resources.
Nokia NTHLR/HSS Combined mode/HSS only mode CMS-8200 19 SP1/17.5/18.5/20 Server deployments&
Integration acceptance testing over Cloud network/Open-stack.
ONENDS provisioning HLR/HSS integration.
Integration of Nokia’s Subscriber Data Management Portfolio (One-NDS, Nokia Registers (NT HLR/HSS/),
One-EIR, One-MNP) on cloud scenario
LI_Lawfull Interception server integration deployment and Prepare acceptance test with AQSACOM and
handover AT&T Customer
HLD, LLD, Configuration scripts, TOL and Acceptance test document preparation
Prepare acceptance test on IOT platform and handover to customer as mentioned H3I_Indonesia, NTT
DoCoMo Japan, Marubeni japan, TELE2, JT, AT&T, TIM Brazil, Tim Argentina
Execute Product Configuration &Execute Integration work.
CMS-8200 19sp2 HSS only mode &One-EIR deployment integration on open-stack for Zain-IRAQ and
Videotran Canada
One-MNP Cloud 18& EIR OpenStack deployment for AT&T and Videotran Canada Customer
Plan the implementation of the Product Configuration / Integration work
Business Requirement Gathering, Impact/Gap analysis, Risk Assessment, and Business impact analysis.
Experience in managing multiple stakeholders and project
Driving senior management reviews and reporting using “Burn-Up & Burn-Down” charts.
Monitoring product performance and associated support needs, technical account managers identify
opportunities to upgrade or modify products so that they meet customers’ needs more effectively.
Troubleshooting of HLR/HSS issues like issue in Attach LU, Registration, MT calls etc. Providing RA
support
Hands on experience of VNF’s on-boarding on Red Hat open stack under cloud (Nokia’s CBIS) and
overcloud (Nokia’s CBAM) implementation
Auto Scaling CloudWatch
Pilot upgrade 16.5 of NT-HLR, HSS(CMS-8200) including Firmware upgrades of existing n/w elements
NSR data loading and troubleshooting of related issues.
Soap certificate and various type of IOT troubleshooting.
Plan the implementation of the Product Configuration / Integration work
System Integration of 4G LTE network HSS to DRA, HLR to STP, HLR/HSS to Onends.
Business Requirement Gathering through Interviews, Stakeholder Meetings, documents, analysis &
Facilitated workshops and work on developing recommendations for the client or clients.
Experience in managing multiple stakeholders and for New projects
Process documentation, development, improvisation & deployment.
Identify and drive improvements
Excellent decision-making skills with a positive and dynamic approach
handling the 5G subject matter expert for Comcast project USA.
Handling the Fix line -line network for Vodafone -Qatar
Currently I am working as 5G & IoT Solution expert. Plan, design, integrate propose suitable end
to end IOT solution based on understanding of enterprise customer's existing pain points and
communication requirements.
Gathering of Customer Requirements and Sign off during the Face to Face/remote Workshops
Mapping the Customer requirement from IoT Customers and translating the same for proposing
solutions and providing consultancy to customers on different domains over Nokia CBIS and
CBAM based Cloud Solution.
Steering the designing of HLSD, LLD’s for IP transport (Spine, Core, FW5220 & 7750 SR’s)
Packet Core (CMG, AAA), signaling (STP, DEA and SDM (HLR, HSS and One-NDS) domain
products.
Troubleshooting integration and resolving the call related issues in network nodes conducting
Knowledge Transfer and trainings to customer on Nokia WING IoT Solution
Identify and review current architecture problem statement, future technology goals and provides
expert advice on solutions
Collaborate and leverage from other domains (Transport, Radio, BSS, etc., ) on design, practices,
methodologies, tools, analytics, and others. For instance, this includes discussion with mobile
access team on backhaul and front-haul requirements in the face of emerging business needs such
as 5G/Multi SIM/Private LTE.
Takes active role in Pre-sale support.
Implement proof of concepts (PoC) for new technology and demonstrate those for customers.
I am also part of Architect Forum where we discuss and decide existing loopholes in WING
architecture and future improvement.
Actively involved in troubleshooting of the VNF/CNF deployment / Integration and call related
issue.
5G Experience:
Successfully completed 5G SA lab, currently involved in design of 5G SA production setup.
Currently involved multiple 5G SA pre-sales opportunity discussion.
Currently involved in design discussion of two Private 5G network solution deployment.
Currently involved in design discussion of US based 5G E2E security testing.
Presently associated with Nokia Solutions & Networks (WING) as IOT/5G Solution expert.
Expertise in Mobile Technologies like IOT, Pvt 5G, NB-IOT, v-RAN, Global Roaming, Packet
Core, Circuit Core, UDM, Radio
Strong skills in Solution Designing (HLD), Integration testing, Troubleshooting.
Strong skills in Pre-sales support.
Adept in collaborating with internal and external stakeholders including customers, team members,
and vendors etc. for business and operational excellence.
Recognition from Nokia WING director for in time delivery of NTT/AT&T project
Technical Strengths
Mobile Core Network 5G SA, IOT, NB-IOT, Private-LTE/5G, E-SIM Solution
Nokia 5G Portfolio UDM, UDR, AMF, SMF, UPF, NRF
Nokia SDM Portfolio HSS-FE, HLR-FE, One-NDS, One-EIR, SMSC
Nokia Cloud Portfolio Airframe HW, CBIS, CBAM, NCS (Kubernetes),
IOT BSS Portfolio CMP (Connectivity management Platform), IOT Device management
Infrastructure Analysist -IOT data center deployment and integration UST GLOBAL.
Managing services of Nokia Solution India
HLD, LLD, Configuration scripts, TOL and Acceptance test document preparation
Prepare acceptance test on IOT platform and handover to customer as mentioned H3I_Indonesia, NTT
DoCoMo Japan, Marubeni japan, TELE2, JT, AT&T, TIM Brazil, Tim Argentina.
CMS-8200 19sp2 HSS only mode &One-EIR deployment integration on open-stack for Zain-IRAQ.
“3GPP CMS8200 HSS 19SP1” over cloud SDM node deployment Integration, Acceptances Testing.
Configuration of Soap certificate /SPML/ HTTP/ LDAP/PGW-DSA
Special Customization of the network as per customer requirement.
Various type of network related troubles-shooting of HLR/HSS issues like issue in Attach LU, Registration,
MT calls etc. Providing RA support
SDMPROJECT DELIVERED
“3GPP CMS8200 HSS 19SP1” over cloud SDM node deployment Integration, Acceptances Testing” for Zain
Iraq on behalf of Nokia Solution Pvt.Ltd.
“LI_Lawfull Interception server integration” deployment and Prepare acceptance test with AQSACOM and
handover AT&T Customer on behalf of Nokia Solution Pvt.Ltd.
“3GPP CMS8200 HSS 19SP1” over cloud &” V19 -ONE-NDS” SDM node deployment Integration,
Acceptances Testing “for NTT DoCoMo Japan behalf of Nokia Solution Pvt.Ltd.
“3GPP CMS8200 HSS 19SP1” over cloud &” V19 -ONE-NDS” SDM node deployment Integration,
Acceptances Testing “for TIM Brazil, Tim Argentina.
“3GPP CMS8200 HSS 19SP1” over cloud &” V19 -ONE-NDS” SDM node deployment Integration,
Acceptances Testing “for Marubeni japan& H3I Indonesia behalf of Nokia Solution Pvt.Ltd.
“3GPP CMS8200 HSS 19SP1” over cloud &” V19 -ONE-NDS” SDM node deployment Integration,
Acceptances Testing “for AT&T USA& Amsterdam&frankfert site behalf of Nokia Solution Pvt.Ltd.
“3GPP CMS8200 HSS 19SP1” over cloud &” V19 -ONE-NDS” SDM node deployment Integration,
Acceptances Testing “for TELE2 customer& JT telecom, site behalf of Nokia Solution Pvt.Ltd.
“One-MNP V18 sp2& EIR-v18sp2” overOpenStack deployment for AT&T and Videotran Canada Customer.
SRF. Engineer - Software upgrade Management Team with Ericsson Global India
Managing services of AIRTEL India.
Roll out of CD upgrade of ACTA MGW R_ 5.4.5.0 &R_ MGW_16.5 2.0 for Bharti Airtel pan India circle.
Roll out of CD upgrade of ACTA MSS MS3I9000 for Bharti Airtel Pan India circle.
Roll out of CD upgrade of DX MSS MS3I70P1_ MS3I9000 for Bharti Airtel Pan India circle.
Roll out of CD upgrade of IPA MGW U6GU5100(5.1) for Bharti Airtel Pan India.
Roll out of PGW Plug-ins installation spml_subscriberv10_v100 (UPC) _ spml_eirsubscriberv30_v100-
8.0.1-B0027 _ spml_eirnsrv30_v100-8.0.1-B0027 for Bharti Airtel Pan India.
Roll out of Bharti MSYNC Upgrade Internal_ ONENDS-WX-BHARTIMSYNC-V807.02.00_00.tar.gz /
BHARTIMSYNC Trigger ExP Installation/RPM upgrade for Bharti Airtel Pan India.
Roll out of HOTFIX installation of RDS, BDS, PGDS ADM PGW _ ONENDS-XXX0.160.043.00-P1101_CC -
ONENDS-XXX0.160.043.00-M0101_HP-HW for Bharti Airtel Pan India.
16.5 SPH 10 with FW ILO 2.5 update on TIAMS FW upgrade version 2.50
Health check of PGW, RDS BDS in ONENDS and NT-HLR alarm data observation.
Knowledge about Linux command_ trouble shooting& escalation to l3 support.
Knowledge about SOAP /SPML/ HTTP/ LDAP/PGW-DSA.
Knowledge about ESW software upgrade of ACTA MGW/ACTA MSS.
Knowledge about HMS software update of IPA MGW.
Knowledge about various type of Hardware trouble shooting of ACTA MGW/ ACTA MSS.
Working Ericsson AXE blad cluster and implementation of 17A IPA04 update package/correction loading
for Bharti Airtel Pan India.
Implementation of Ericsson axe EPA57 & EPA58 Package upgrade for Bharti Airtel Pan India.
Implementation 17A Upgrade Activity on Ericsson AXE system for Bharti Airtel Pan India.
Knowledge About IMS/4g volte call flow and architecture
Noticeable Contribution in completion of projects
Successful NTHLR/HSS Deployment within short period project for Ntt DoCoMo japan.
Roll out of CD upgrade of ACTA MGW R_ 5.4.5.0 &R_ MGW_16.5 2.0 for Bharti Airtel pan India.
Acceptance Testing of LI_Lawfull Interception project in AT&T USA.
Roll out of CD upgrade of ACTA MSS MS3I9000 in Bharti Airtel pan India.
Roll out of CD upgrade of IPA MGW U6GU5100(5.1) in Bharti Airtel pan India.
Roll out of CD upgrade of DX MSS MS3I70P1_ MS3I9000 in Bharti Airtel pan India
Roll out of Bharti MSYNC Upgrade Internal_ ONENDS-WX-BHARTIMSYNC-V807.02.00_00.tar.gz /
BHARTIMSYNC Trigger ExP Installation/RPM upgrade in Bharti Airtel pan India.
Roll out of HOTFIX installation of RDS, BDS, PGDS ADM PGW _ ONENDS-XXX0.160.043.00-P1101_CC -
ONENDS-XXX0.160.043.00-M0101_HP-HW Bharti Airtel pan India
Role & Responsibilities
Ensuring constant check over network performance indicators at Switch-Poi interfaces like ASR, Poi
utilization, signaling load, congestion, call lost, etc with the help of these reports.
Analysis of system performance indicators like CSR, Processor load etc.
Modification of routes, providing blocking/ call gaping in case of network unavailability or
congestion as per authorization level.
Augmentation of E1s to Poi, TRAUs to BSC and POI implementation
Configuration of cell, new BSC, creation of nailed up connection.
Opening of new codes, routing of it and to make open own codes at other PLMN.
SS7, ISUP & MTP routing as well as database creation.
Database creation for POI & BSC integration.
Responsible for Backup’s, Record keeping, Documentation.
Resolution of complaints sent by CC dept. as per priority basis.
Restoration/Escalation of fault as per priority basis
Regular coordination and follow ups with the stakeholders/customers on new projects for reducing the
processes gaps.
Planning and Resource Management as per project requirement and timelines.
Work on development and improvement of processes, procedures and their documentation and
implementation.
Audit of completed Projects and highlighting the gaps to the management for further resolution.
Handling Core Network for Airtel NESA circle and performance monitoring of Core Nodes.
Responsible for getting all network related changes like Patch Loading, Core related configuration.
Monitoring of Network KPIs for Core Nodes.
Implementation of new features as & when contracted first on Pilot core nodes then to circulate on
remaining similar core nodes.
Carrying out the required modifications/ changes in the system e.g. Size Alteration, Transfer queue,
Transfer destination, HLR Dumps
Carrying out the required modifications/ changes in the system e.g. Size Alteration, Transfer queue,
Transfer destination, HLR Dumps
Creation of Signaling to the other new nodes coming in the network (MSC, BSC and POIs
Handling the media gateway issue& rectification of Fault management and Preventive maintenance of
Ericsson GSM AXE-platform based MSC/MSS/VLR, HLR and BSC.
Network monitoring &rectification of APG&APT ALARM, c7 link, group switch
Announcement loading in MGW and configuration of signaling
Handling and troubleshooting of major problems like CP and Size Alteration. Group switch
Attending to major hardware faults and fixing the faults by following OPI.e.g. CP Fault, H/W Faults related
to Group switch fault, Group Switch (GEM)
Preventive Management: Responsible for the System Operations & Administration, Backup Generation,
CDR Saving, Message Routing, Handling Emergency Recoveries, Preventive and corrective maintenance of
Switch/Network. Creation and deletion of plug-in units and functional units
NSS Team Lead - Core Network Management Team, at Link Quest TELECOM.
Role & Responsibilities
Regular coordination and follow ups with the stakeholders/customers on new projects for reducing the
processes gaps.
Planning and Resource Management as per project requirement and timelines.
Work on development and improvement of processes, procedures and their documentation and
implementation.
Audit of completed Projects and highlighting the gaps to the management for further resolution.
Handling Core Network for Airtel NESA circle and performance monitoring of Core Nodes.
Responsible for getting all network related changes like Patch Loading, Core related configuration.
Monitoring of Network KPIs for Core Nodes.
Implementation of new features as & when contracted first on Pilot core nodes then to circulate on
remaining similar core nodes.
Carrying out the required modifications/ changes in the system e.g. Size Alteration, Transfer queue,
Transfer destination, HLR Dumps
Carrying out the required modifications/ changes in the system e.g. Size Alteration, Transfer queue,
Transfer destination, HLR Dumps
Creation of Signaling to the other new nodes coming in the network (MSC, BSC and POIs
Handling the media gateway issue& rectification of Fault management and Preventive maintenance of
Ericsson GSM AXE-platform based MSC/MSS/VLR, HLR and BSC.
Network monitoring &rectification of APG&APT ALARM, c7 link, group switch
Announcement loading in MGW and configuration of signaling
Handling and troubleshooting of major problems like CP and Size Alteration. Group switch
Attending to major hardware faults and fixing the faults by following OPI.e.g. CP Fault, H/W Faults related
to Group switch fault, Group Switch (GEM)
Preventive Management: Responsible for the System Operations & Administration, Backup Generation,
CDR Saving, Message Routing, Handling Emergency Recoveries, Preventive and corrective maintenance of
Switch/Network. Creation and deletion of plug-in units and functional units
Switch core engineer - Core Network, at Team lease India Pvt.Ltd, UP West.
Work on development and improvement of processes, procedures and their documentation and
implementation.
Ensure 100% Network availability by supervising all critical, major, and minor alarms and get them
resolved within shortest span of time and providing solutions so that such a problem is not encountered
again.
Fault management and Preventive maintenance of Ericsson GSM AXE-10/810/ platform based.
MSC/MSS/VLR, HLR, BSC, SCP, STP, TRC A-interface & After definition between Msc&TRC & RBSC.and
their testing Definition of c7 signaling link between MSC& RBSC&TRC.
Network KPIs -Signalling links monitoring and augmentation of LSL, HSL and SIGTRAN (Bandwidth
augmentation).
Resolution of day-to-day Core NW issues.
Co-ordination with the stake holders as per the organizational requirements.
Development of new services and products as per Customer requirement
PROFESSIONAL QUALIFICATIONS Bachelor of Engineering and Technology (Electronics communication engineering [2007-2011] –SHOBHIT deemed University, India. Secured mark 7.56 /10 Specialization in digital communication | wireless communication | microstrip antenna
(