Executive Customer Care
Msheireb Property
Total years of experience :7 years, 8 Months
Handle client inquiries and complaints.
Manage leasing inquiries for residential and retail properties.
Collaborate with Leasing, management and maintenance department
to highlight customer requests.
Overseeing the incoming and outgoing daily calls.
Handle phone, mail and all requests received by clients.
Provides answers to clients by identifying problems, researching
answers.
Overseeing the incoming and outgoing daily calls. Handle phone, mail and all requests received by clients. Provides answers to clients by identifying problems, researching answers.
Supervise the efficient operations of reception.
Demonstrate a high level of customer service at all times.
Supervise the efficient operations of reception including check
in/out procedures.
Handle customer complaints or concerns using phone or direct conversation. Provide hotel information, prices and special promotion with Using selling techniques to promote packages, Up-selling products and service using solid arguments.
Answering inbound calls with using formal high polite way. Evaluating problems and complaints of the callers, providing proper solutions. selling and giving information on the products or services.
Managed appointments to show homes to prospective buyers.
Create real estate sale properties list with information and all
details.
Increased client retention creating and managing with the latest
market trends.
Database administration and website design
Built the logic for a streamlined ad-serving platform that scaled
Educational institutions and online classroom management