Operations Manager
Havelock One Interiors
Total des années d'expérience :19 years, 4 Mois
Lead team of 50+ multidisciplinary projects managers, team leaders, planners and engineers. Direct comprehensive manufacturing, operational oversight, and delivery of extensive project portfolio within Bespoke and Hospitality division. Lead daily department activities in addition to strategic planning, cross-functional team management, and efficiency improvement initiatives.
•Spearhead relationship building efforts to secure key clients and drive repeat business by achieving unique client goals and proactively recommending VE.
•Monitored setting out team productivity and optimized procedures to successfully reduce costs.
•Established and continuously enhanced organizational capabilities to manage global FF&E outsourcing and manufacturing outsourcing.
•Maximized driver time and efficiency by revamping manufacturing delivery schedules and setting out workloads.
•Increased setting out department productivity by 25% while simultaneously reducing head count by 10%.
•Boosted delivery and scheduling efficiency by enhancing system and creating new dashboards.
•Led Successful execution of BHD 6M manufacturing projects at diverse international locations in 2019.
•Integrated and improved system to manage daily/weekly tasks of the department and monitor output of the department/individual.
•Directed internal progress meetings within different departments to streamline process and deliver projects timely.
Member of Al Rajhi Holding), RAK, UAE
Developed and launched innovative business strategy with integrated project management protocols, revenue plans, and tactics to achieve enterprise excellence. Collaborated directly with Sector CEO and Chairman to drive progress toward short- and long-term objectives. Authored corporate policies and procedures in addition to facilitating development of business and department reports, plans, and budgets.
•Secured contracts valued at AED 120M and led successful execution of AED 150M projects in Riyadh and Masdar City in UAE.
•Achieved AED 3.2M in savings within one year by establishing new supply chain operation in alignment with approved quality standards.
•Accomplished 30% business growth and AED 85M top line increase in 2018 after driving 10% bottom line improvement in 2017.
•Led implementation of successful AED 1.4M investment plan to procure five new machines.
•Successfully developed and led a top-performing team in implementing production operations.
•Applied lean process improvement to increase productivity per hour by 150%.
Spearheaded team of 25 multi-disciplinary engineering experts to lead comprehensive design processes including budgets, value engineering changes, material procurement, manufacturing process, and design development management. Supported team leaders in achieving weekly targets and maximizing employee potential.
•Directed successful completion of multiple large-scale hospitality projects such as Fairmont hotel and Hilton hotel and apartments in Riyadh, KSA.
•Maintained positive relationships by acting as liaison with client, factory personnel, designers, on-site teams, and vendors.
•Led evaluation of draft Scope delineation, Shop Drawings, Material Logs, project Procurement Logs, Mock-up drawings and project RFIs to ensure adherence with project requirements and identify areas for improvement.
Directed multiple large-scale fit-out projects with fit-out contracted valued at over $15M. Led and coordinated teams of 30-40 engineers, technicians, carpenters, foremen, and painters.
•Accelerated project progress by expediating and monitoring all change order requests, expenses, and reporting.
•Provided expert guidance to multiple projects across various stages simultaneously with comprehensive leadership of site surveying, specification evaluations, sub-contractor payments, status reporting, and project budgets.
•Oversaw multinational projects from inception to completion including Kempinski Hotel & Resort in Lebanon, Ministry of Higher Education Minister/Vice Minister/VIP offices in Riyadh, Al Nafisi Villas project in Lebanon, and al Wadi Grand Residence VIP apartments and spa in Lebanon.
Led all technical efforts for extensive projects while collaborating with Managing Director and coordinating staff teams. Assessed and approved manufacturing drawings, shop drawings, cutting and packing lists, and BOM. Disseminated job orders and ensured adherence to project schedules and budgets.
•Led planning and execution of The Beirut Tower VVIP apartments and Platinum tower VVIP apartments in Beirut.
•Developed all site-related documentation, including substantial completion certificates for efficient project close out.
•Managed wide-ranging materials inventory by coordinating with estimation and purchasing teams.
Managed wide array of architectural woodwork and joinery projects and furniture packages by leading design processes and completing all follow-up procedures with on-site crews and factory production management team. Created site working drawings, loading lines, and other essential documentation to support unique projects.
•Leveraged subject matter expertise to effectively expediate approvals of all shop drawings and materials.
•Created manufacturing shop drawings and cutting lists for seamless material procurement and take off processes.
•Fulfilled multifaceted role working across aspects of joinery setting and site surveying.
courses: Lebanese Baccalaureate II Lebanon