Charbel Fayad, Teller/Customer Service

Charbel Fayad

Teller/Customer Service

Fransbank

Location
Lebanon - Beirut
Education
Master's degree, Management and International Studies
Experience
9 years, 6 Months

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Work Experience

Total years of experience :9 years, 6 Months

Teller/Customer Service at Fransbank
  • Lebanon - Beirut
  • My current job since September 2017

 Assist in the daily cashier activities at the bank
 Help complete customer transactions in a professional manner
 Respond to any inquiries customers might have and refer them to the right person
 Perform various internal tasks related to filing and customer accounts and completing all the required work for each job

Assistant Client Servicing Intern at Links Communication
  • Lebanon - Beirut
  • October 2016 to February 2017

 Help introduce to potential clients the various services provided by the advertising agency
 Research the market to stay up to date with the newest trends in advertising and marketing
 Perform routine email checkups and participate in other office related duties
 Assist in the completion of different tasks related to advertising campaigns and service presentation

Customer Service at Nabil Fayad Real Estate Office
  • Lebanon - Beirut
  • October 2015 to October 2016

Offered help to customers
•Marketed estates
•Exchanged paperwork
•Transported buyers to specific locations

Property Supervisor Trainee at PMG
  • Lebanon - Beirut
  • September 2015 to November 2015

 Was introduced to the various properties managed by the Company in various locations in Lebanon
 Reported daily activities to the senior property supervisor
 Completed quality inspection surveys in every property visited
 Met with property owners to address all the issues and the problems they had to ensure optimal service

inernal team officer at Bank Audi
  • Lebanon - Beirut
  • June 2015 to July 2015

 Worked on the Audi Intra System to assess the eligibility of clients for different products
 Reported daily figures to the Head of Department for assessment and evaluation
 Assisted fellow colleagues in telemarketing and different sales initiatives
 Organized different Excel spreadsheets containing various client information and data

Administrative Assistant at PC TechShop
  • Lebanon
  • August 2014 to May 2015

Assisted customers with their purchases
•Updated the store’s client database
•Helped with the inventory count
•Managed the store’s daily sales figures

Placement Officer at NDU
  • Lebanon
  • June 2013 to September 2013

Assisted in finding adequate jobs for NDU students
•Updated the NDU website to include new vacancies
•Dealt with National and foreign companies
•Filtered and sorted CVs
•Organized and recorded needed data

Education

Master's degree, Management and International Studies
  • at Holy Spirit University of Kaslik
  • April 2020

Pursuing a Master’s Degree in Management and International Affairs

Higher diploma, Business and Management
  • at University of Montreal – HEC Montreal
  • July 2019

Pursued a Higher Education Graduate Diploma in Management at HEC University , Montreal Canada.

Bachelor's degree, international business management
  • at Notre Dame University
  • June 2014

Specialties & Skills

Result Oriented
Task Management
Tech Savvy
Administration
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
INVENTORY MANAGEMENT
MACINTOSH
MICROSOFT EXCEL
MICROSOFT OFFICE

Languages

Arabic
Expert
English
Expert
French
Intermediate

Training and Certifications

Cetificate of completion of " Communications in the Workplace" workshop (Certificate)
Date Attended:
September 2015
Valid Until:
September 2016
Certificate of Participation in the "Ethical Business Conduct" (Certificate)
Date Attended:
October 2013
Valid Until:
January 9999
Red Cross First Aid Trining (Training)
Training Institute:
Lebanese Red Cross
Date Attended:
April 2013
Duration:
200 hours
Red Cross First Aid Training (Training)
Training Institute:
Lebanese Red Cross
Date Attended:
April 2013
Duration:
200 hours

Hobbies

  • Table Tennis -Baketball-Football-Tennis-Pool
    Table Tennis High School Champion 2009 Top 3 Table Tennis University Team Member of the University Tennis Team
  • Table Tennis-Football-Tennis-Basketball
    Table tennis High School champion 2009 Top 3 table tennis member in the University Team Member of the University"s Tennis Team