شربل فياض, Teller/Customer Service

شربل فياض

Teller/Customer Service

Fransbank

البلد
لبنان - بيروت
التعليم
ماجستير, Management and International Studies
الخبرات
9 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 7 أشهر

Teller/Customer Service في Fransbank
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ سبتمبر 2017

 Assist in the daily cashier activities at the bank
 Help complete customer transactions in a professional manner
 Respond to any inquiries customers might have and refer them to the right person
 Perform various internal tasks related to filing and customer accounts and completing all the required work for each job

Assistant Client Servicing Intern في Links Communication
  • لبنان - بيروت
  • أكتوبر 2016 إلى فبراير 2017

 Help introduce to potential clients the various services provided by the advertising agency
 Research the market to stay up to date with the newest trends in advertising and marketing
 Perform routine email checkups and participate in other office related duties
 Assist in the completion of different tasks related to advertising campaigns and service presentation

Customer Service في Nabil Fayad Real Estate Office
  • لبنان - بيروت
  • أكتوبر 2015 إلى أكتوبر 2016

Offered help to customers
•Marketed estates
•Exchanged paperwork
•Transported buyers to specific locations

Property Supervisor Trainee في PMG
  • لبنان - بيروت
  • سبتمبر 2015 إلى نوفمبر 2015

 Was introduced to the various properties managed by the Company in various locations in Lebanon
 Reported daily activities to the senior property supervisor
 Completed quality inspection surveys in every property visited
 Met with property owners to address all the issues and the problems they had to ensure optimal service

inernal team officer في Bank Audi
  • لبنان - بيروت
  • يونيو 2015 إلى يوليو 2015

 Worked on the Audi Intra System to assess the eligibility of clients for different products
 Reported daily figures to the Head of Department for assessment and evaluation
 Assisted fellow colleagues in telemarketing and different sales initiatives
 Organized different Excel spreadsheets containing various client information and data

Administrative Assistant في PC TechShop
  • لبنان
  • أغسطس 2014 إلى مايو 2015

Assisted customers with their purchases
•Updated the store’s client database
•Helped with the inventory count
•Managed the store’s daily sales figures

Placement Officer في NDU
  • لبنان
  • يونيو 2013 إلى سبتمبر 2013

Assisted in finding adequate jobs for NDU students
•Updated the NDU website to include new vacancies
•Dealt with National and foreign companies
•Filtered and sorted CVs
•Organized and recorded needed data

الخلفية التعليمية

ماجستير, Management and International Studies
  • في Holy Spirit University of Kaslik
  • أبريل 2020

Pursuing a Master’s Degree in Management and International Affairs

دبلوم عالي, Business and Management
  • في University of Montreal – HEC Montreal
  • يوليو 2019

Pursued a Higher Education Graduate Diploma in Management at HEC University , Montreal Canada.

بكالوريوس, international business management
  • في Notre Dame University
  • يونيو 2014

Specialties & Skills

Result Oriented
Task Management
Tech Savvy
Administration
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
INVENTORY MANAGEMENT
MACINTOSH
MICROSOFT EXCEL
MICROSOFT OFFICE

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متوسط

التدريب و الشهادات

Cetificate of completion of " Communications in the Workplace" workshop (الشهادة)
تاريخ الدورة:
September 2015
صالحة لغاية:
September 2016
Certificate of Participation in the "Ethical Business Conduct" (الشهادة)
تاريخ الدورة:
October 2013
صالحة لغاية:
January 9999
Red Cross First Aid Trining (تدريب)
معهد التدريب:
Lebanese Red Cross
تاريخ الدورة:
April 2013
المدة:
200 ساعة
Red Cross First Aid Training (تدريب)
معهد التدريب:
Lebanese Red Cross
تاريخ الدورة:
April 2013
المدة:
200 ساعة

الهوايات

  • Table Tennis -Baketball-Football-Tennis-Pool
    Table Tennis High School Champion 2009 Top 3 Table Tennis University Team Member of the University Tennis Team
  • Table Tennis-Football-Tennis-Basketball
    Table tennis High School champion 2009 Top 3 table tennis member in the University Team Member of the University"s Tennis Team