Charbel Khodeir, Asst Training Manager

Charbel Khodeir

Asst Training Manager

Alghanim Industries

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, Economy and Management
Experience
17 years, 1 Months

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Work Experience

Total years of experience :17 years, 1 Months

Asst Training Manager at Alghanim Industries
  • Kuwait - Al Kuwait
  • My current job since July 2018

• Design PowerPoint presentations and other training materials.
• Conduct training sessions focused on customer service, and selling techniques to enhance trainees’ sales performance
• Managed the presentation and handling of non-digital products, ensuring a comprehensive understanding of their features and benefits.
• Design PowerPoint presentations and other training materials.
• Conduct training sessions focused on customer service and selling techniques to enhance trainees’ sales performance
• Design, upload and distribute eLearning training materials.
• Shoot video role-plays and publishes them for showroom eLearning users.
• Follow up on eLearning participation and assess results
• Creating QR Codes forms and Quiz Questions using the Microsoft Forms
• Creating animated presentations and animated explainer videos

Community Managers at Microsoft
  • Kuwait - Al Kuwait
  • My current job since April 2009

- Preparing sales plans,
- Preforming management presentation
- Identifying priority accounts and performing a detailed business plan for those
Accounts.
- Meeting Retailers and coordinate market strategy with them based on their
Respective plans.
- Providing on-job-training to retailers sales people (1:1 training, classroom
Training and online training)
- Continuous development and identification of business opportunities
- Identification the necessity of new products based on market research and
Understanding
- Managing inventories and receivables
- Monthly comparison of sales vs. actual results
- Day-to-day management of customers’ relationships.
- Weekly reporting to head office in Dubai.

Achievements:
- Increasing yearly sales (MS Office) by 30% each year between 2011 and 2017.
- Building and maintaining an excellent and professional relationship with all
Customers at all levels
-I had a good relationship with other teams such as the Dubai team, we exchanged
Information, we conducted several common activities to enhance sales.
-participated in Gitex Dubai several times to help the team with sales and
All their needs.

Retail sales and marketing at HP (Heweltt Packard)
  • Kuwait - Hawali
  • May 2007 to March 2009

Provide training for salesmen in Alghanim and Eureka about HP products and
Sales skills.
- Responsible for the Trade Marketing duties and further conceptual development
Of the SMR in line with HP consumer sales guidelines.
- Implementation of in-store activities for HP products, to create environments that
Complement the maximum possible automatic sales from shelf through qualitative
And quantitative product availability (shelf-management).
- Build a personal relationship between HP and retail outlet organizations with an
Aim to de-centralize marketing and purchase decisions.
- Communicating promotion information to distributor, overseeing proper
Installation of POP materials, stock control and monitoring of promoter activities

Education

Bachelor's degree, Economy and Management
  • at University of Technology and Applied Sciences Lebanese-French
  • January 2007

Specialties & Skills

MS Office Specialist
Strong Negotiating skills
Xbox Specialist
Problem Solving
Planning and Organizing
- Xbox Specialist (Accessories and system)
- Planning and Organizing.
- Technical Knowledge up to date
- Problem Solving.
- Windows 7 , 8 and 10
- Strong negotiating skills
- MS Office specialist (Installation , support , features …)
Design PowerPoint presentations and other training materials

Languages

English
Expert
Arabic
Native Speaker
French
Native Speaker

Training and Certifications

Microsoft Office (Training)
Training Institute:
office 365
Xbox (Training)
Training Institute:
Xbox
windows (Training)
Training Institute:
windows 10

Hobbies

  • all sports ( football, Vollyball, Basketball, table tennis, Tenis ...)