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charbel khoury, Project Director

charbel khoury

Project Director·Pixel Software Solutions,

Lebanon

Bachelor's degree, Computer and Information Sciences

Work experience

Total years of experience: 27 years, 6 months

Project Director

January 2023 - Present

Pixel Software Solutions,

Sed Al Bouchrieh, Lebanon

January 2023 - Present

• Develop and execute project plans, ensuring on-time delivery and quality.
• Coordinate cross-functional teams and optimize workflows for efficiency.
• Act as a central point of contact for stakeholders to ensure alignment and transparency.
Company industry:
IT Services
Job role:
Information Technology

Project Director

January 2023 - Present

Pixel Software for Insurance Solutions,

Sed Al Bouchrieh, Lebanon

January 2023 - Present

• Project Management: Developing detailed project plans, setting timelines, and ensuring on-time
delivery while maintaining quality standards.
• Team Leadership: Coordinating cross-functional teams, fostering collaboration, and
driving accountability to achieve project goals.
• Stakeholder Engagement: Acting as a central point of contact, aligning stakeholders
expectations, and ensuring transparent communication throughout project lifecycle.
• Process Optimization: Streamlining workflows, managing resources effectively, and
implementing best practices to maximize efficiency.
Company industry:
Software Development

IT Manager

February 2020 - Present

ALIG

Beirut, Lebanon

I found this job using Bayt.com

February 2020 - Present

Heading a team of 3 professionals in handling software Development and Implementation projects for Insurance companies throughout the Middle East
• Managing web development projects as well as in house appliations
• Direct and manage project implementation from GAP Analysis to final delivery.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Estimate the resources and participants needed to achieve project goals.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Build, develop, and grow any business relationships vital to the success of the project.
Company industry:
Insurance & TPA
Job role:
Management

Senior IT Manager

January 2021 - January 2023

ALIG Insurance,

Hazmieh, Lebanon

January 2021 - January 2023

• Oversaw IT infrastructure, achieving 150% improvement in application speed.
• Led a seamless migration to cloud-based systems with zero downtime.
• Directed budgeting processes, aligning investments with strategic goals.
Company industry:
Insurance & TPA

Senior IT Manager

November 2019 - January 2021

EXCEED IT Services,

Beirut, Lebanon

November 2019 - January 2021

• Managed 12 simultaneous projects with a team of 20+, delivering measurable outcomes.
• Fostered team excellence through mentorship and conflict resolution.
• Spearheaded CRM and digital platform implementations.
Company industry:
IT Services

Senior Project Manager

November 2019 - January 2021

EXCEED IT Services,

Dubai, United Arab Emirates

November 2019 - January 2021

• Managed 12 simultaneous projects with a team of 20+, delivering measurable outcomes.
• Fostered team excellence through mentorship and conflict resolution.
• Spearheaded CRM and digital platform implementations.
Company industry:
IT Services

Project Manager Technical Lead

August 2012 - October 2019

EASoft sal

Beirut, Lebanon

August 2012 - October 2019

• Led ERP projects from GAP analysis to final delivery.
• Developed project scopes, plans, and budgets, optimizing execution.
• Mentored teams, resolved conflicts, and ensured on-time delivery.
• Fostered stakeholder relationships to drive project success.
• Managed risks and implemented contingency strategies for crises.
Company industry:
Software Development

Project Leader

January 2011 - August 2012

Mindset sal

Dekweneh, Lebanon

January 2011 - August 2012

• Heading a team of 5 professionals in handling ERP Implementation projects for
Major Players in the Mena Region such as Fransabank, Gazzaoui holding, Coral
Oil, Mednet, ACK, Abou Abal Holding, New TV, BankMed, MTN,
• Direct and manage project implementation from GAP Analysis to final delivery.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Estimate the resources and participants needed to achieve project goals.
• Draft and submit budget proposals, and recommend subsequent budget changes
where necessary.
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team,
analyze results, and troubleshoot problem areas.
• Proactively manage changes in project scope, identify potential crises, and devise
contingency plans.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned
work.
• Build, develop, and grow any business relationships vital to the success of the project.
Company industry:
Software Development
Job role:
Information Technology

Project Leader

January 2011 - January 2012

MindSet sal – Part of ITG Group

Dekweneh, Lebanon

January 2011 - January 2012

• Led a team of five professionals in handling ERP projects for top-tier organizations.
• Managed full project lifecycles, from GAP analysis to delivery.
• Communicated effectively with stakeholders and ensured scope adherence.
• Delivered regular progress reports and successfully mitigated project risks.
Company industry:
Software Development

Projects Lead

January 2011 - January 2012

MindSet sal – Part of ITG Group

Beirut, Lebanon

January 2011 - January 2012

• Led a team of five professionals in handling ERP projects for top-tier organizations.
• Managed full project lifecycles, from GAP analysis to delivery.
• Communicated effectively with stakeholders and ensured scope adherence.
• Delivered regular progress reports and successfully mitigated project risks.
Company industry:
Software Development

IT Consultant / Manager

January 2008 - January 2011

ICTN

Jounieh, Lebanon

January 2008 - January 2011

• Conducted thorough analysis of the company logistical situation
• Launched Company policies and procedures creation and standardization according to ISO standards
• Created IT policies and procedures and put them into action
• Implemented Workflow Management software for policies and procedures
creation and monitoring
• Restructured the IT infrastructure making hardened against exterior threats and more streamlined and efficient internally
• Conceptualized and created a fully interactive and promotional website
• Conceptualized and created a web-based virtualization platform for the recruitment department
• Designed multiple IT related tests for induction programs
• Created remote support structure for all remote offices
• Handled the IT related sections for major consulting projects (Ernest & Young,
KPMG, Indevco Group, Ferring Pharmaceutical, Holcim )
• Contributed in the creation of a fully virtualized Company operating system
Company industry:
Business Consultancy Services
Job role:
Information Technology

IT Consultant / Manager

January 2008 - January 2011

ICTN, International Consulting and Training Network

Jounieh, Lebanon

January 2008 - January 2011

• Standardized company policies and procedures per ISO standards.
• Implemented workflow management software for efficient monitoring.
• Designed and launched a fully interactive website and virtualization platform.
• Restructured IT infrastructure to enhance security and efficiency.
• Delivered IT solutions for major consulting projects, including remote office support.
Company industry:
Business Consultancy Services

IT Professional

January 2004 - December 2007

LIA Insurance Part of Audi-Saradar Group

Beirut, Lebanon

January 2004 - December 2007

• Handled all I T fun ctions f or over 150 client P Cs, 3 win dows se rvers, 1 AS400
Server, 5 remote offices
• Oracle Database administration
• Operating Systems Administration
• Network management
• Feasibility studies/ proof of concept for most IT projects executed in the company such a s Company Webpage, new insurance services, business development
methods, staff awareness programs, continuous education Programs
• Software Development for complementary applications and reports such as administration and accounting program for all LibanoArabe branches, automation of major processes previously done manually and others
• Monitoring and configuring systems to ensure best information security as per the organization objectives
Company industry:
Insurance & TPA
Job role:
Information Technology

IT Professional

January 2004 - December 2007

Libano Arabe, Audi-Saradar GroupJanuary

Jdeideh, Lebanon

January 2004 - December 2007

Managed IT infrastructure, developed software solutions, and ensured robust system security
for 150+ clients and remote offices.
Company industry:
Insurance & TPA

IT and administration Manager

January 2003 - January 2004

Polaris Automation Systems

Beirut, Lebanon

January 2003 - January 2004

• Network management
• System administration, Backup/recovery
• Project studies & pricing (Feasibility studies, site plans analysis, recommendation for best solutions, offers )
• Application administration for Stock management, invoicing, Import & export
(shipment packaging, custom clearance, shipment tracking )
• Assisting in company creation and development (location, legal arrangements,
bank accreditations, business contacts, core software handling, training on products and services )
Company industry:
Private Security Services
Job role:
Information Technology

Technical Consultant

January 2002 - January 2004

Pulsar Engineering

Dekweneh, Lebanon

January 2002 - January 2004

Led IT management, feasibility studies, and ISO standard implementations for streamlined
project execution.
Company industry:
Private Security Services

IT and Administration Manager / Assistant Technical Manager

January 1999 - December 2003

Quasar Security & Telecom

Dekweneh, Lebanon

January 1999 - December 2003

Directed IT operations, network administration, and ISO standard implementation while
managing project feasibility, site preparation, and operational systems for stock and invoicing
management.
Company industry:
Security & Fire Systems

Assistant Technical Manager

January 1999 - December 2002

Quasar Security & Telecom

Beirut, Lebanon

January 1999 - December 2002

• IT management
• Study, preparation and implementation of ISO Standards
• Feasibility studies, site plans analysis, recommendation for best solutions,
offers
• Supervising sites preparation and project initiation
• Coordinating between clients, technical team & management
• Pursuing project completion & commissioning
• Money collection
Company industry:
Private Security Services
Job role:
Administration

Education

Conservatoire National des Arts et Métiers

January 2019

January 2019

Bachelor's degree, Computer and Information Sciences

France

Conservatoire National des Arts et Métiers

January 2019

January 2019

Bachelor's degree, Computer and Information Sciences

France

CNAM

September 2013

September 2013

Bachelor's degree, Computer and Systems Engineering

Lebanon

Lebanese University Fanar

January 1999

January 1999

Diploma, Applied Mathematics

Lebanon

Lebanese University

January 1999

January 1999

High school or equivalent, Applied Mathematics

Lebanon

Rosary High School Mansourieh

January 1997

January 1997

High school or equivalent, Elementary Mathematics

Lebanon

Skills

Research
Expert
Research
Expert
Training
Expert
Training
Expert
PowerBuilder
Expert
PowerBuilder
Expert
Project Management
Expert
Project Management
Expert
FEASIBILITY
Expert
FEASIBILITY
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
BUSINESS OBJECTIVES
Intermediate
BUSINESS OBJECTIVES
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
PMP
Expert
PMP
Expert
ISO
Intermediate
ISO
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
RISK MITIGATION
Intermediate
RISK MITIGATION
Intermediate
IT INFRASTRUCTURE
Expert
IT INFRASTRUCTURE
Expert
CLOUD MIGRATION
Intermediate
CLOUD MIGRATION
Intermediate
NETWORK SECURITY
Intermediate
NETWORK SECURITY
Intermediate
Management
Expert
Management
Expert
ORACLE
Intermediate
ORACLE
Intermediate
SOFTWARE DEVELOPMENT
Expert
SOFTWARE DEVELOPMENT
Expert
SOLUTIONS
Expert
SOLUTIONS
Expert
STRUCTURED SOFTWARE
Expert
STRUCTURED SOFTWARE
Expert
SYSTEMS ADMINISTRATION
Expert
SYSTEMS ADMINISTRATION
Expert
TRAINING
Expert
TRAINING
Expert
Research
Expert
Research
Expert
Training
Expert
Training
Expert
PowerBuilder
Expert
PowerBuilder
Expert
Project Management
Expert
Project Management
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Memberships

C.E.R.D.R.E

Co-Founder of C.E.R.D.R.E, a Non-Governmental Organization for Rural Development

January 2007

Training and Certifications

Certifications
Train the Trainer
Learning Threat Modeling for Security Professionals
Oracle DBA
Certified Information Systems Auditor (CISA)
Training
Certified Information System Auditor
ISACA
Jan 2007
Business Continuity Management and Planning
ISACA
Apr 2007
Project Management professional II
ICTN
Jan 2009
Project Management Professional I
ICTN
Jan 2008
Train the Trainer
ICTN
Feb 2009
Planning for Priorities
ICTN
Feb 2008

Hobbies and interests

University Pastoral Alumni

Animator responsible of socio-cultural activities