Charito Agustin

 Screen all telephone calls (Incoming & Outgoing)
 Handles documents for signature and ensure documents for routing are properly endorsed, schedules and ensures timely update of activity calendar.
 Maintain confidentiality in all aspects of clients and other documentation, staff and company information.
 Prepare LPO and Invoices for the clients.
 Drafting letters

 Documentation of visa medical certificate (MC) and Occupational Health Card (OHC) for new / existing staff.
 Arrange ticket for staff, assist the department in new staff arrivals and staff deportation.
 Provide Human Resources front desk coverage by addressing the grievances of the employee relating to Human Resources policy and procedures of the organization.
 Maintain accurate access for employee and documents details file for expiration / renewal.
 Responsible for daily report of the telephone and fax incoming & outgoing calls, sending & receiving fax Documents and making photocopies. Responsible in preparation of LPO

 Screen all telephone calls (Incoming & Outgoing)
 Handles documents for signature and ensure documents for routing are properly endorsed, schedules and ensures timely update of activity calendar.
 Maintain confidentiality in all aspects of clients and other documentation, staff and company information.
 Manage the Director of Projects calendar and appointment effectively both Internal and External Group.
 Assist the Director in preparing correspondence/documentations, presentation and other required report.
 Responsible for sending and obtaining tender quotation as required.
 Review and analyze invoices submitted or claims from Suppliers/Contractors for payment.

 Provide administration support to Government Relation Department.
 Processing of Online visa - employment entry permits / visa transfer/ Emirates ID for the new recruits
 Organize and complete all documentation formalities for new recruits for getting the residence visa stamped on staff’s passport within the prescribed time limit / labor contract for staff.
 Documentation of visa medical certificate (MC) and Occupational Health Card (OHC) for new / existing staff.
 Arrange ticket for staff, assist the department in new staff arrivals and staff deportation.
 Provide Human Resources front desk coverage by addressing the grievances of the employee relating to Human Resources policy and procedures of the organization.
 Maintain accurate access for employee and documents details file for expiration / renewal.
 Assisting for the accounts work and payroll process.
 Organize the cancellation procedures in coordination with other sections within the Human Resources Department and follow up on repatriation of the resigned / terminated staff.
 Assisting the new / renewal of trade license of properties managed by Everdigm Heavy Equipment Machinery Trading LLC with the Economic Department and Dubai Municipality.
 Recruiting and screening for newly hired staff / job applicants.
 Responsible for daily report of the telephone and fax incoming & outgoing calls, sending & receiving fax Documents and making photocopies. Responsible in preparation of LPO.
 Perform telemarketing, business correspondence and other clerical works.
 Preparing Memo and organize meeting for the staff and also arranging ticket.
 Perform as PRO works of the company.

 Keeping all reports and maintaining the arrangements of all files for easy access.
 Responsible in preparation of Purchase Order, Invoices and assisting Accounts for payments collection.
 Perform telemarketing, business correspondence and other clerical works.
 Preparing Memo and organize meeting for the staff.
 Preparing (DTR) for all Security staff and encoding all staff personal profile direct to (DPS).
 Responsible in preparation and submission of monthly Staff Salary through WPS System.
 Perform other task from time to time if the in charge person is not in the office

 Attending incoming and outgoing calls using the telephone switchboard.
 Responsible for daily report of the telephone and fax incoming & outgoing calls, sending & receiving fax Documents and making photocopies.
 Making monthly telephone and fax reconciliation report thru Etisalat report and the hotel charge.
 Assist the reception in dealing with client's reservation and checking client's check in and check out details.
 Perform other task given from time to time by the superior.
 Attracts potential customers by answering product and service questions; suggesting information about other products and services.
 Opens customer accounts by recording account information.
 Maintains customer records by updating account information.
 Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
 Maintains financial accounts by processing customer adjustments.
 Recommends potential products or services to management by collecting customer information and analyzing customer needs.
 Prepares product or service reports by collecting and analyzing customer information.
 Contributes to team effort by accomplishing related results as needed

 Responsible for the cash receipt, sending invoice, prepare voucher and handling Petty Cash.
 Performs monthly statistic report to be send to the DTI.
 Performs circular / hand bills for Hotel's summer and winter rates.
 Arranged and organized all staff files.
 Attending incoming and outgoing calls using the Telephone switchboard.
 Arranging booking and make a reservation for walk in guest or bookings through telephone.
 Assisting for the check in and checkout guest using the jaguar software.
 Coordinate the house keeping team to check first the room before the guest is leaving in hotel.
 Responsible for daily report of the telephone incoming & outgoing calls using account folio, sending & receiving fax documents and making photocopies.
 Perform other task given from time to time by the superior

 Responsible for encoding daily sales receipt for all public transportation.
 Monitoring office supplies and reordering when necessary.
 Responsible business correspondence and other clerical works.
 Responsible for the cash receipt, sending invoice, prepare voucher and handling Petty Cash.
 Responsible for company memos, agendas, and presentation reports.
 Perform other task given from time to time by the superior.