Front Liner/ Customer Service Assistant
Emirates Petroleum Product Company
Total years of experience :8 years, 11 Months
➢ Star Employee ZOOM Convenience Store (EPPCO) August 2012
TRAININGS
➢ Star Employee ZOOM Convenience Store (EPPCO) December 2011
➢ Star Employee ZOOM Convenience Store (EPPCO) August 2011
➢ Star Employee ZOOM Convenience Store (EPPCO) May 2011
➢ MCST-Managing Customer Service Training May 2009 & May 2011
➢ BFHT-Basic Food Hygiene Training December 2009
➢ BALTP- Basic Arabic Language Training Program December 2011
KNOWLEDGE and SKILLS
➢ Basic in Computer
➢ Communication in English and Basic Arabic
➢ Can read and write Arabic numbers
➢ Team building
➢ Honest and hardworking
➢ NETP--- New Employee Training Program June 2008
➢ FFTP----Fire Fighting Training Program January 2009
Address: Pasig City, Philippines
Brand: DANIEL HECHTER- Paris (Retail Fashion)
Location: Shoe Mart (SM) -Cubao, North Edsa, Megamall and Shangrila Plaza
Date: October 2006 to May 2008
➢ Greet and assist the customer
➢ Handling cash register/ processing cash and credit transaction
➢ Maintain good customer relationship
➢ Achieving sales target
➢ Monitoring and ordering the stocks
➢ Receiving and display stocks
➢ Making inventory report
➢ Maintain cleanliness
Position: Office Staff
➢ Certification of Commendation Shoe Mart (SM) Cubao, Philippines March 2007
➢ 100% Mystery Shopper Star Mart Convenience Store (EPPCO) May 2009
➢ Star Employee ZOOM Convenience Store (EPPCO) May 2010
➢ Star Employee ZOOM Convenience Store (EPPCO) February 2011
Company Name: BIZCOM
Address: Banaue, Quezon City, Phillipines
Department: Sales Department
Date: August 2005 to September 2006
➢ Greets and welcoming the visitors/client
➢ Answering phone calls and transferring them to respective department
➢ Cleaning and organizing files
➢ Keeping a record of clients
➢ Listing the orders off the sales staff
➢ Making tally the sales report
ACHIEVEMENTS and AWARDS
Position: Front Liner/ Customer Service Assistant
Company Name: Emirates Petroleum Product Company (EPPCO)
Address: P.O Box 5589 Dubai, United Arab Emirates
Location: ZOOM Convenience Store
Date: May 2008 to present
➢ Greeting and welcoming customers
➢ Receiving shift cash handover
➢ Handling cash register/ processing cash and credit transaction
➢ Giving excellent customer service
➢ Answering incoming calls
➢ Ordering and receiving the stocks from the supplier
➢ Proper merchandise and cleanliness
➢ Promoting and up selling
➢ Maintain good customer relationship
➢ Maintain company EHS and hygiene standard
Position: Customer Sales Assistant/Cashier
Company Name: Levant Asia Pacific Group Corporation
College: University of Cebu Cebu, Philippines Associate in Computer Technology (2001)
Secondary: Bantayan National High School Bantayan Island, Cebu, Philppines (1995-1999)
Elementary: Bantayan Elementary School Bantayan Island, Cebu, Philippines (1987-1993)