Food and Beverage Service Assistant
Le Royal Meridien Beach Resort and Spa
Total des années d'expérience :2 years, 9 Mois
•Preparing the overall restaurant ( Breakfast and Dinner ) in set-up’s for everyday’s operations
•Checking the stores requisition according to the operations needs as well as HACCP checklist, grooming and hotel/outlet weekly trainings
•Assist food prepare in order completion by informing chefs of client preferences and immediate response upon food call
•Handling different sections of the restaurant with punctual, friendly service for new and current customers as well as the VIP’s and Ambassadors of the hotel
•Taking orders in Dinner Operation as well as punching orders through micros and preparing the bill according to the guest request
•Checking the guest satisfaction to increase the GSI ( Guest Satisfaction Index ) target for hotel monthly goal through the HWYM Card (How was your meal Card) and MOT ( Moment of Truth ) for the overall experience throughout their stay
College Level Education Specialized in Hotel and Restaurant Industry