Business Development Manager
Beneple
مجموع سنوات الخبرة :14 years, 5 أشهر
• Developing and implementing comprehensive and effective strategies which contribute to the growth of the business, ensuring targets/KPIs are met and exceeded by driving sales across the region.
• Conducting research to analyse customers’ needs and objections as well as to identify and infiltrate new markets/industries.
• Generating and converting consistently high numbers of leads into clients through various sales methods including: cold-calling, door knocking and networking events.
• Building and maintaining strong relationships with clients by providing excellent customer service and by working to understand and provide solutions to each individual clients’ needs and requirements.
• Acting as the lead point of contact for clients: offering assistance, gathering feedback and resolving any issues or problems.
• Having superior communication and presentation skills - both written and verbal.
• Arranging, preparing and directing meetings with clients to present a detailed demonstration of the software whilst also building rapport, carrying out fact finds, closing the deal and winning referral contacts.
• Identifying new business opportunities and expanding the relationships with existing clientele to meet other objectives they may have, for example by upselling and proposing solutions from our sister companies (Finsbury Associates - Medical Insurance Broker and Safe Hands - First Aid Workshops).
• Providing after-sales support through systematic follow ups throughout the year.
• Possessing an expert understanding of the software in addition to keeping up-to-date with current industry trends and corporate competitors.
• Organising and managing daily/weekly schedules to maximise sales activity and client meetings.
• Exercising resilience by successfully working under pressure to achieve and exceed set targets.
• Representing the company at weekly networking events and participating in professional organisations in order to spread brand awareness.
• Working as a team alongside the developers and senior management.
• Managing all social media accounts including Facebook and LinkedIn to increase digital marketing presence.
• Using Hubspot (CRM system) to monitor, organise and manage clients.
• Collecting and analysing relevant data to produce and evaluate sales reports.
• Dealing with and communicating effectively with a range of clients from all different backgrounds and cultures.
• Cold calling to establish new relations with landlords, consequently increasing stock.
• Provide guidance and assist landlords in marketing and leasing their property for the right price under the best terms.
• Using marketing tools to successfully promote properties online to generate leads.
• Qualifying clients by determining their needs and financial abilities in order to propose properties that suit them.
• Acting as the intermediate negotiator to work out and achieve the best deal for both landlord and tenant in addition to advising them with regards to current market conditions, fees and necessary legal documentation.
• Working to hit the monthly leasing target of AED40, 000 as well as other set KPIs such as number of calls per day, number of properties listed per week and number of viewings to deals conversion rate.
• Organising and managing time efficiently to carry out and prioritise tasks such as: stock canvassing, market appraisals, viewings, client meetings.
• Developing long-term relationships by providing a professional/trustworthy service and through follow-ups to ensure repeat business and referrals in the future.
• Being resilient and adaptable when under pressure and faced with any issues.
• Using Reapit software to effectively document property and client information.
• Perform comparative market analysis to estimate properties’ value.
• Having exceptional product knowledge of the area, buildings and the leasing process itself.
• Prepare necessary paperwork (contracts, leases, Dewa/Ejari forms, move-in permits).
• Building up market presence and working with other agents when required.
• Providing first class customer service.
• Contribute to the store’s financial growth through driving sales, managing expenses and implementing plans for increased profitability.
• Working towards daily/weekly/monthly sales targets and KPIs including average sale price, number of items per sale, number of sales per hour.
• Managing a team of seven sales assistants - delegating tasks, monitoring the team’s performance and providing training/development.
• Ensuring efficient daily operation - assigning and monitoring work, developing schedules and time sheets, preparing and submitting daily/weekly reports including stock take.
• Carrying out monthly analysis reports of product sales figures to be sent to Head Office.
• Executing flawless store visual presentation by upholding visual and housekeeping standards.
• Processing till transactions with accurate cash handling.
• Maintaining professional and technical knowledge by attending the regional workshops.
A Level 2010: Biology (A) Psychology (A) French (B) General Studies (B) GCSE 2008: 10 subjects 7A*s and 3As including: English Language (A*) English Literature (A*) Maths (A) Biology (A) Chemistry (A*) French (A*) Spanish (A*) Geography (A*) History (A) Physical Education (A*)