Charlotte Quilfen, Business Development / Sales Manager

Charlotte Quilfen

Business Development / Sales Manager

Staytus

Location
United Arab Emirates
Education
Master's degree, Business Administration
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

Business Development / Sales Manager at Staytus
  • United Arab Emirates - Dubai
  • July 2016 to April 2017

Missions:
• Nurturing relationships with existing clients.
• Developing and maintaining the global business development plan.
• Designing strategies and implementing plans to meet growth targets.
• Engaging new prospects by leveraging introductions from existing client relationships.
• Cold calling to expand the list of potential clients (around 65% success rate).
• Negotiating and closing deals.
• Preparing and presenting periodic reports for the executive committee and board of directors.
• Adapting marketing material according to customer questions and needs

Head of Development at French Emotion Events
  • United Arab Emirates - Dubai
  • January 2013 to April 2016

• Contributed to the development of the company’s vision and strategy.
• In charge of database building, through networking in industry functions, identifying speaking opportunities for company development.
• Lead all business development activities and meetings.
• Developed proposal and pitch materials, including all strategic presentations.
• Maintained existing client relationships; identify long-term goals and opportunities for further collaboration.
• Refined the internal business development strategy and continuously look for opportunities and business needs in the market.
• Worked actively with preferred suppliers to ensure client satisfaction and service consistency.
• Worked closely with the Director to forecast revenue targets and ensure they are met.
• Refine the internal business development strategy and continuously look for opportunities and business needs in the market.
• Work actively with preferred suppliers to ensure client satisfaction and service consistency.
• Work closely with the Director to forecast revenue targets and ensure they are met.

Events Executive - Preopening of the JW Marriott Marquis at JW Marriott Marquis
  • United Arab Emirates - Dubai
  • September 2012 to January 2013

• Generated a total revenue of 1.3 million dirhams (AED) in September 2013.
• Handled all pop up events, respecting sales strategy.
• Problem-solving record to successfully address any situation during project execution.
• Trained newly hired employees on software, processes and supervised them.
• Reviewed procedures and processes within the department to maximize profit, increase
productivity, improve efficiency and client feedback (Developed Local Standard Operational Procedures).
• Ability to work under pressure, meet tight deadlines and to handle multiple projects simultaneously.
• Assisted the Director of Event Planning in organizing the JW Marriott Marquis Grand Opening.

Sales Development Associate at Bodega Raffy
  • France
  • February 2012 to August 2012

• Generated new business opportunities through active networking and setting up meetings with independent retailers focused on luxury products.
• Created and maintained a client database to develop brand awareness and ensure clients’ loyalty.
• Managed private tasting sessions to promote exciting and new products.

Strategic Development Consultant at Go To Green
  • United States
  • April 2011 to August 2011

• Drafted and elaborated a full business plan for the start-up company and presented it to investors.
• Provided recommendations to the company based on a study on a sustainable development market in Illinois.
• Weekly updates of market trends, competitor activity, areas for business growth and potential risks.
• Designed and created a business leaflet which summarized the company’s activities.

Human Resources Intern at Thales Group
  • France
  • May 2010 to June 2010

• Interviewed potential employees
• Assisted with the collection and analysis of data for national research
• Assisted with standardizing and improving logistics for global business trips
• Undertook daily administrative duties such as meeting preparations

Stewardess at Brittany Ferries
  • France
  • June 2009 to January 2010

• Monitored and updated shop displays and inventory, and promoted products to reach sales targets
• Managed the needs of guests and resolved conflict situations effectively
• Established and maintained excellent working relationships
• Trained new employees

Coordinator/ Interpreter/ Translator at Matura International
  • Argentina
  • November 2008 to November 2008

• Managed winery visits during the International Days of Malbec in Mendoza
• Developed intercultural communication skills
• Insured customer satisfaction

Education

Master's degree, Business Administration
  • at Northern Illinois University
  • February 2012

Strategic Management | Organizational Management | Global Marketing | Project Management Selected (amongst 15 Master’s students) to receive a full scholarship and become one of the Fast Track MBA

Master's degree, International Management
  • at Business Management Institute
  • February 2012

Graduated first in my class, with Merit Finance | Marketing | Strategy | Commerce | Logistic

Bachelor's degree, Management Systems
  • at Université Montesquieu
  • February 2012

DU Postgraduate Certificate Program in Management Systems (Anglophone countries), February 2012 Business Management Institute, Université Montesquieu, Bordeaux, FRANCE Thesis project: Business Plan: taking a French eyeglasses firm (Afflelou) to the US. (Grade A) • 1 semester project in a Team of 5 persons • Internal analysis of the company • Market evaluation and identification of the best entry mode strategy • Management of the team (labor division, collaboration, synergy)

High school or equivalent, Spanish language
  • at National University of Cuyo
  • April 2009

• National University of Cuyo, Mendoza, ARGENTINA Spanish language and cultural immersion, November 2008 - April 2009

Bachelor's degree, Journalism
  • at Truro College
  • June 2008

• Truro College, Haven House, Truro, ENGLAND Access Course to Higher Education: Journalism, with Merit, September 2007 - June 2008

Bachelor's degree, Literature and Civilizations
  • at Institut Catholique de Rennes
  • June 2007

Bachelor's in Literature and Civilizations in English, (with Merit, ) September 2004 - June 2007 Institut Catholique de Rennes, Bruz, France

Specialties & Skills

International Management
International Business
Intercultural Skills
Sales Growth
Business Planning
ARRANGING MEETINGS
ASSOCIATE
CLIENTS
INCREASE
MARKET RESEARCH
SALES TARGETS
THROUGH SALES

Languages

English
Expert
French
Expert
Spanish
Intermediate