Charmaine Marie Villa, HIM Officer/ Medical Coder/ Insurance and Claims Officer

Charmaine Marie Villa

HIM Officer/ Medical Coder/ Insurance and Claims Officer

AMERICARE

Location
United Arab Emirates
Education
Master's degree, Quality Management
Experience
17 years, 10 Months

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Work Experience

Total years of experience :17 years, 10 Months

HIM Officer/ Medical Coder/ Insurance and Claims Officer at AMERICARE
  • United Arab Emirates - Abu Dhabi
  • My current job since November 2012

Department Officer - May 2013 to present

• Directs and manages the functions of the Health Information Management Department.
• Implements the Joint Commission International Standards in documentation and data reporting.
• Utilizes different electronic software for data analysis, documentation storage and technical reports
• Responsible for coding assignments for both outpatient and homecare departments
• Performs pre-authorization requests, billing, claims submissions and resubmissions.
• Supervises coding quality audits and prepares performance improvement plans based on the internal and external audit results.
• Collaborates with clinicians and medical staff on coding and documentation guidelines and addresses clinical coding related issues and questions.
• Monitors electronic coding systems to ensure optimal performance and suggests improvements or
changes for a more effective system.
• Reviews, analyzes and abstracts clinical information from patient medical records and documents for diagnostic and procedure codes assignment.
• Ensures accurate coding and sequencing as specified by established coding principles and guidelines, following the clinical coding system.
• Coordinates with case managers, clinicians and patients for referrals and service approvals
• Reviews and confirms assigned codes for resubmissions & denials for re-imbursement needs.
• Queries physicians for clarifications in medical documentation to ensure adequate and clear coding assignment.

Supervisor Assistant - November 2012 to May 2013

• Prepared medical records for the quality assurance and medical audit purposes.
• Developed programs for human resources recruitment and established systems for labor contracting and professional licensing.
• Handled staff scheduling, department finance report and facility equipment procurement.

Senior Medical Project Analyst at ESS Manufacturing Company Inc. (INNODATA - Elsevier Project)
  • Philippines
  • June 2008 to October 2012

• Conducts detailed analysis of medical and scientific journals.
• Performs accurate and precise indexing of technical and medical terms from various publication forms
using specified software to enhance search capabilities of the publications in the internet.
• Ensures the online processing of technical and medical terms according to client specifications within a week turnover time.
• Assists senior editors in determining and clarifying issues on article content and analysis.
• Supervises and monitors team performance to increase productivity output and to improve quality score.
• Documents daily records of articles and journals processed with the aid of software applications.
• Gathers information and content research by utilizing electronic media and various internet search
engines.
• Reviews indexing manual content to check for revisions, corrections and modifications of client
guidelines.
• Participates in monthly discussions and provide feedback to further enhance the efficiency of the indexing process

Data Analyst/ Medical Indexer at Information Analysts Corporation (INNODATA - BIOSIS Project)
  • Philippines
  • April 2006 to March 2008

• Responsible for bringing together bodies of information on a specific subject area in a form of text
abstracts.
• Identifies key terms and phrases in scientific and medical journals to provide accurate and permanent
electronic copy.
• Utilizes Microsoft Office applications to organize and store monthly records of articles and journals
indexed.
• Ensures both quantity and quality of output product following client specifications and guidelines.
• Coordinated with the team to achieve and exceed monthly quota.

Education

Master's degree, Quality Management
  • at Geneva Business School
  • March 2016
Master's degree, Medicine
  • at Pamantasan ng Lungsod ng Maynila
  • April 2006
Bachelor's degree, Biology
  • at Pamantasan ng Lungsod ng Maynila
  • April 2005
High school or equivalent, Secondary Education
  • at St. John the Baptist Catholic School
  • March 2001

Specialties & Skills

Medical Records
Health Insurance
Quality Of Care
Medical Coding
Health Information Management
ANALYSIS
BILLING
CUSTOMER RELATIONS
DATA ANALYSIS
DOCUMENTATION
ELECTRONIC SOFTWARE
MICROSOFT OFFICE
MONITORS
PROGRAMMING
QUALITY

Languages

English
Expert

Memberships

AHIMA
  • Clinical Coding Associate
  • March 2014

Training and Certifications

Certified Professional in Health Care Quality (Training)
Training Institute:
Transformed Management and Administration Training
Date Attended:
January 2015
Duration:
24 hours
Internal QMS Auditor (Certificate)
Date Attended:
March 2014

Hobbies

  • Music, Arts and Culture, Writing and Poetry