Receptionist
Transtech Solutions Limited
Total years of experience :13 years, 8 Months
Responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment.
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested.
Helps executives roll out workplace initiatives, as well as administrate daily affairs. Common job requirements include sorting mail, answering phones, taking messages and following up with customers also organize meetings, arrange travel, manage records and monitor expenses. Traditional office duties, such as filing, copying, scanning, ordering supplies and overseeing supply reordering, are also performed
Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
Ensuring production quantity and quality requirement of the assigned task/s are met, complete batch slip and EPS (Electronic Production Sheet).