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Cherena Jewell, Compound Mananger

Cherena Jewell

Compound Mananger·Al Dar Arch Telecom and Real Estate

Qatar

High school or equivalent, Business

Work experience

Total years of experience: 26 years, 5 months

Compound Mananger

February 2012 - Present

Al Dar Arch Telecom and Real Estate

Doha, Qatar

February 2012 - Present

Marketing

- Rent property to and for prospective clients
- Performe duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts
- Evaluated customer research, market conditions, competitor data and implements marketing plan changes as needed
- Specified market requirements for current and future projects by conducting market research by on-going visits and calls to customers and non-customers
- Overseen marketing, advertising and promotional material including newspaper ads, printing of flyers and brochures
- Partnered and worked with Doha Real Estate Companies and properties including but not limited to Al Fardan, Engel and Voelkers, Better Homes, MD Properties, Zukhrof and Fookis.

Compound Manager

- Managed 2 newly built compounds with 96 villa style apartments with a 5 star reputation of comfort, service, security and location
- Managed team providing housekeeping, security, concierge and maintenance services
- Established rental rate by surveying local rental rates; calculating overhead costs and profit goals
- Attracted tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units
- Negotiated contracts; collected security deposit.
- Accomplished financial objectives by collecting rents; paying bills; forecasting requirements; scheduling expenditures
- Maintained property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations
- Maintains building systems by contracting for maintenance services; supervising repairs.
- Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures
- Prepares reports by collecting, analyzing, and summarizing data and trends

Company industry:
Real Estate
Job role:
Management

Housing/Hotel Manager

August 2008 - August 2010

ITT Systems Division

Doha, Qatar

August 2008 - August 2010

- Contractor under US Army--Serves as Control Representative ensuring Army standards are met
- Responsible for managing and executing the operation and utilization of 857 Hotel Rooms, 50 Hotel Suites, 150 Permanent Party Suites, 578 Open Bay Beds, and 81 Off Post Housing DOD/DAC Government leased housing in a total of 6 separate locations in Doha
- Responsible for training, hiring, and scheduling all employees
- Supervised on and off post housing team of 40+ personnel covering 24 hour shift rotations
- Responsible for assigning and terminating quarters, housing permanent and transient personnel
- Plans, coordinates and executes all reservations and special requests
- Responsible for ordering, receiving, and tracking all supplies needed to run housing department including but not limited to furniture, soft packs, office supplies, and uniforms
- Work directly with local utility and cable companies for connection and disconnection of electric, gas, water, cable, phone and internet
- Directs custodial team services in 8 on post buildings and 80+ off post villas
- Managed on post maintenance team for all repairs to buidings/rooms
- US Army Liaison to Off Post Compounds--Manages quarters, facility upgrades and maintenance
- Facilitates lease renewals and utility bills with US Embassy and Finance/Resource Management

Company industry:
Other Business Support Services
Job role:
Management

Office Manager/HR/Personnel

June 2007 - June 2008

United States Air Force

United States

June 2007 - June 2008

- Provided administrative and clerical services to Vehicle Maintenance, LRS’s largest flight, performing office automation support using multiple automated programs and software such as databases, spreadsheets, and graphics
- Reviewed resumes for possible employees, scheduled and conducted interviews
- Supervised all personnel action requests, source documents and unit/master personnel records
- Tracked, proofread, reviewed and processed incoming and outgoing correspondence, materials, publications, regulations, and directives.
- Lead Squadron and Base Orientation for military members and civilians
- Developed and maintained tracker for all employee performance reports, decorations, awards, etc
- Maintained supervisor's calendar, scheduled appointments and meetings
- Civilian Timekeeper- Processed timesheets; including all overtime and comp time requests
- Handled all personnel actions for all employess military and civilian

Company industry:
Public Administration
Job role:
Human Resources and Recruitment

Human Rescource Manager

June 2005 - June 2007

United States Air Force

United States

June 2005 - June 2007

- Supervised all personnel action requests, source documents and unit/master personnel records
- Prepared and processed administrative support actions relating to unit programs such as training, military sponsor, weight and body fat, dental appointments, physicals, squadron information, and enlisted and officer professional military education.
- Updated military personnel data system (PDS) records. Managed Air Force retention programs, assisted military personnel in making career decisions, and advised on benefit programs.
- Briefed and processed provisions of personnel programs such as assignments, promotions, separations, retirements, benefit programs, retention, bonus, classification, training and retraining, personnel reliability program, and career progression
- Conducted in and out processing for members new to base and those separating or retiring
- Lead Base and Squadron Orientation for military members and civilans
- Civilian Timekeeper-inputting time and leave into Department of Defense system DCPS
- Government Travel Card Organization Program Coordinator
- Government Purchase Card Holder- managed all government purchases for the entire squadron
- Records Custodian-established, updated, and maintained office records
- Tracked, scheduled and lead all training and training records

Company industry:
Public Administration
Job role:
Human Resources and Recruitment

Manager of Base Defense Travel System, Pay, and Leave System

June 2003 - June 2005

United States Air Force

United Kingdom

June 2003 - June 2005

- Provided base-wide customer service for military and civilian personnel on pay and travel matters
- Recorded, reconciled, and verified entries into government systems based on accounting documents and received, reconciled, and distributed funding authorities
- Processed, verified, audited travel claims, estimated travel costs, and determined fund availability
- Accounting Official-authority to obligate funds to support TDY travel for the mission and pay matters
- Finance Defense Travel Administrator (FDTA) responsible for managing and supporting the financial aspects at the organizational and site level
- Lead Defense Travel Administrator-Lead all training classes for Defense Travel System, Leave and Pay System
- Responsible for managing lines of accounting and ensuring that all financial information remained accurate by complying with local financial policies and procedures for monitoring funds

Company industry:
Public Administration
Job role:
Accounting and Auditing

Substitute Teacher/Special Education Aide

August 2002 - July 2003

United States Department of Defense

United Kingdom

August 2002 - July 2003

- Implemented teacher's lesson plans
- Assigned student class work and homework
- Maintained classroom control and discipline
- Completed a daily report or evaluation to communicate any pertinent information resulting from the day's events
- Worked one on with with handicapped students who were mentally, physically or emotionally unable to learn in a normal classroom

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Manager

July 1998 - July 2002

Sonic Americas Drive In Restaurant

United States

July 1998 - July 2002

- Implemented and monitored the restaurant plan to meet established operating standards, sales and profits
- Ensures guest service meets company standards and customer satisfaction is maintained
- Overseen all areas of restaurant
- Staffed and trained 35+ employees by ongoing feedback and performance reviews
- Made daily reports to general manager on sales profits and labor costs
- Closely monitored the safety of the restaurant guests and staff through execution of food safety and restaurant safety standards and guidelines
- Responded to customer complaints, taking appropriate action to solve the problem
- Lead all financial areas including sales growth, cost management, marketing and profit growth

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

Altus High School

May 1993

May 1993

High school or equivalent, Business

United States

Skills

Managing Employees
Expert
Managing Employees
Expert
Compound Management
Expert
Compound Management
Expert
Utilization Management
Expert
Utilization Management
Expert
Leave Management
Expert
Leave Management
Expert
Marketing Mix
Expert
Marketing Mix
Expert
Customer Service
Expert
Customer Service
Expert
Computers
Intermediate
Computers
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Managing Employees
Expert
Managing Employees
Expert
Compound Management
Expert
Compound Management
Expert
Utilization Management
Expert
Utilization Management
Expert
Leave Management
Expert
Leave Management
Expert
Marketing Mix
Expert
Marketing Mix
Expert

Languages

English
Expert