Head Of Human Resources Department
Sodexo - Tariq Al Ghanim
Total years of experience :17 years, 6 Months
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 55 countries, Sodexo serves 100 million consumers each day through its unique combination of On-site Food and Facilities Management Services, Benefits & Rewards Services and Personal & Home Services.
Operations in Kuwait included Catering and Support services to MOH Hospitals, Dar Al Shifa Hospital, Mowasat Hospital, Oil & Gas Sector and Private sector.
At Sodexo we have various platforms for Learning and Development & Performance management to groom employees for succession planning.
Head of HR, Administration & Government Affairs (August 2020 - till present)
Responsibilities: For setting up, organizing and managing HR functions for the company such as:
• Talent Acquisition and Manpower Budgeting
• Performance Management & Appraisal System
• People Management
• Compensation & Benefits Management
• Human Resource Strategy & HRMS
• HR Administration & Legal / Government Affairs
Apart from daily HR activities at Sodexo, I played a key role in being ambassador to the following activities for Kuwait and Mena / African region: D, E&I, Women Empowerment, Stop Hunger, SheWorks Program, Job Shadowing, So Together Network and many more.
•For setting up, organizing and managing HR functions for the company such as:
1.Talent Acquisition and Manpower Budgeting
-Identify recruitment needs on yearly and quarterly basis.
-Conduct job analysis and job evaluation process for all positions.
-Identify local sources of talent acquisition.
-Interview and selection process.
2.Performance Management & Appraisal System
-Design Performance Management Review forms based on the required job competencies.
3. People Management
-Handle Employee Grievance and Conduct Disciplinary hearings and take action accordingly.
-Create a table of penalties in accordance with Kuwait Labour Law.
-Conducts exit interviews, analyze the turnover, and recommend retention strategy.
-Design and implement annual HR activates calendar and recognition plan.
4.Compensation & Benefits Management
-Compensation & Benefits management, Grading, Evaluation of job descriptions
-Payroll and final settlement Management, Employee Leave Plan and Leave Management
5.Human Resource Strategy
-Develop & enhance HR policies and procedures.
-Interact with legal personnel department for matters of regulation and injustices.
-Providing HR reports to management.
6. HR Administration & Legal / Government Affairs
-Overseeing all the Administration & Legal / Government functions of the company.
•For setting up, organizing and managing HR functions for the 3 companies (Marafie Works Group, PrO Design and SnappCard) such as:
1. Talent Acquisition and Manpower Budgeting
-Identify recruitment needs on yearly and quarterly basis.
-Conduct job analysis and job evaluation process for all positions.
-Identify local sources of talent acquisition.
-Interview and selection process.
2. Performance Management & Appraisal System
-Design Performance Management Review forms based on the required job competencies.
3. People Management
-Handle Employee Grievance and Conduct Disciplinary hearings and take action accordingly.
-Create a table of penalties in accordance with Kuwait Labour Law.
-Conducts exit interviews, analyze the turnover, and recommend retention strategy.
-Design and implement annual HR activates calendar and recognition plan.
4. Compensation & Benefits Management
-Compensation & Benefits management, Grading, Evaluation of job descriptions
-Payroll and final settlement Management, Employee Leave Plan and Leave Management
5. Human Resource Strategy
-Develop & enhance HR policies and procedures.
-Interact with legal personnel department for matters of regulation and injustices.
-Providing HR reports to management.
6. HRMS
-Sourcing an appropriate HRMS based on company requirements.
-Setting up HRMS for all HR functions (Payroll, Recruitment, Performance Management, Grievances, Government Affairs, Miscellaneous Requests) across the company, thus making it a paperless HR Department.
7. HR Administration & Legal / Government Affairs
-Overseeing all the Administration & Legal / Government functions of the company.
•For setting up, organizing and managing HR functions for the company such as:
1. Talent Acquisition and Manpower Budgeting
-Identify recruitment needs on yearly and quarterly basis.
-Conduct job analysis and job evaluation process for all positions.
-Identify local sources of talent acquisition.
-Interview and selection process.
2. Performance Management & Appraisal System
-Design Performance Management Review forms based on the required job competencies.
3. People Management
-Handle Employee Grievance and Conduct Disciplinary hearings and take action accordingly.
-Create a table of penalties in accordance with Kuwait Labour Law.
-Conducts exit interviews, analyze the turnover, and recommend retention strategy.
-Design and implement annual HR activates calendar and recognition plan.
4. Compensation & Benefits Management
-Compensation & Benefits management, Grading, Evaluation of job descriptions
-Payroll and final settlement Management, Employee Leave Plan and Leave Management
5. Human Resource Strategy
-Develop & enhance HR policies and procedures.
-Interact with legal personnel department for matters of regulation and injustices.
-Providing HR reports to management.
6. HRMS
-Sourcing an appropriate HRMS based on company requirements.
-Setting up HRMS for all HR functions (Payroll, Recruitment, Performance Management, Grievances, Government Affairs, Miscellaneous Requests) across the company, thus making it a paperless HR Department.
7. HR Administration & Legal / Government Affairs
-Overseeing all the Administration & Legal / Government functions of the company.
Responsible for an ambitious HR team of 14 HR Professionals and with an origination strength of 1800+ employees.
For setting up, organizing and managing the HR functions for the entire group of hotels and Restaurants at A’amal Holding such as:
Talent Acquisition and Manpower Budgeting
Cost effective identification, selection and recruitment of employees
Identify recruitment needs on yearly and quarterly basis through effective manpower budget, expected turnover, promotions, internal transfers, and new opening outlets.
Conduct job analysis and job evaluation process for all positions in order to design the job profiles and update salary scale.
Identify local & overseas sources of talent acquisition.
Handling all legal and formal requirements, foreign embassy requirements for Overseas Recruitment.
Conduct interview and selection process to select suitable talents matching the job profiles & business needs.
Develop and conduct a structured orientation program / immersion plans that meets the objectives set and to foster positive attitude toward organizational objectives.
Supervising the Government Affairs team for functions such as residency/ health card renewal, residency transfers, visa issuance, Company license and other formalities.
Talent Management and Succession Planning
Develops staff through training, development, and succession planning through development centers. Inspires a culture of personal development and improvement.
Conduct Training Needs Analysis
Develop and conduct HR and Soft Skills Training Programs for all staff
Source external training programs to cover the training needs as required.
Performance Management & Appraisal System
Creates comprehensive systems to attain optimum performance
Design Performance Management Review forms based on the required job competencies.
Supervising the annual Performance Review process for all business units, and ensure that the pr-set objectives of all positions are in alignment with Company goals.
Analyzing the results of annual Performance Review for:* Management of Talent Pool.* Distributing rewards.* Identifying training needs.* Conducting action plans for Under Achievers.
People Management
Strong, decisive leadership of multi-cultural cross-functional teams
Handle Employee Grievance and Conduct Disciplinary hearings and take action accordingly.
Create a table of penalties in accordance with Kuwait Labour Law.
Conducts exit interviews, analyze the turnover, and recommend retention strategy.
Design and implement annual HR activates calendar and recognition plan.
Coaching the line managers, discussing and investigate any negative issues they have and agree on action plans for corrective action.
Counseling and offering assistance to employees to deal with personal issues, in order to have a personal touch as well.
Compensation & Benefits Management
Review salary scales and alignment as per market study
Compensation & Benefits management, Grading, Evaluation of job descriptions
Payroll and final settlement Management, Employee Leave Plan and Leave Management
Human Resource Strategy
Effectively aligns human capital with overall business strategy
Ensure strategies, HR policies and procedures are acquiescence with appropriate rules and regulations by consulting with higher management.
Interact with legal personnel department for matters of regulation and injustices.
Providing HR reports to management.
HRMS
-Sourcing an appropriate HRMS based on company requirements.
-Setting up HRMS for all HR functions (Payroll, Recruitment, Performance Management, Grievances, Government Affairs, Miscellaneous Requests) across the company, thus making it a paperless HR Department.
HR Administration & Legal / Government Affairs
Overseeing all the Administration & Legal / Government functions of the company.
• Conducting Employee trainings at all levels of employment.
• Handling Employee Grievances thus ensuring a cordial atmosphere to work in.
•Conducting Employee Probationary and Annual Appraisal review.
• Induction and orientation of new employees
• Registering of new employee’s finger prints for the daily attendance system.
• Updating of Employee data and information on the ERP system.
• Conducting induction briefings and basic training, to familiarize the new employee with the organization.
• Formal introduction of the new employee to the rest of the organization.
• Implementing changes in the organization and its system and functioning, based on the Kuwait Labour Law.
• Attendance management, Leave management and Payroll.
• Exit and Clearance formalities.
• Creation and drafting of the company’s various Standard Operating Procedures (SOP)
• Development Of Policies And Procedures
• Sourcing, Recruitment & Selection Process - Conducting telephonic and personal interviews for candidates based Inside and Outside Kuwait.
• Identifying various Social Awareness Days and write up articles on Diabetes Awareness and its Prevention, Breast Cancer Awareness, H1N1 Awareness, etc. to spread awareness within the organization.
• Organizing Events and Theme Days for the company staff to ensure employee motivation and satisfaction.
• Restructured the department’s current filing system
ACHEIVEMENTS
• Re-organized reports using Excel for better understanding and analysis.
• Devised a new 2 way Appraisal system within the organization, where employees could self - appraise themselves and followed by the supervisor appraising them.
• Initiated and conducted Trainings and Training Needs Analysis for all employees.
• Revised official documents based on the Kuwait Labour Law.
Advanced Post Graduate Diploma in Business Management - ICFAI University in 2010
Post Graduate Diploma in Business Management - ICFAI University in 2008.