cherryl ogutu

• Analysed sales trends and financial data to optimise product assortments; improved
product availability and reduced excess inventory.
• Monitored stock levels and collaborated with suppliers on ordering schedules,
cutting stock shortages, and controlling inventory costs.
• Provided training and leadership to store staff, enhancing service quality and
boosting customer satisfaction.

• Managed operations of 10 retail locations, including sales forecasting, visual
merchandising, and inventory planning across channels.
• Developed sales strategies and led a team of 52 staff, resulting in a 20% increase
in customer satisfaction and a 30% reduction in staff turnover.
• Prepared detailed weekly sales and stock reports to inform ordering decisions,
consistently meeting budget and sales targets.
• Negotiated with vendors to streamline deliveries and introduced merchandising
initiatives that drove product performance

• Utilised deep product knowledge to advise high-value customers on luxury items,
consistently meeting or exceeding sales targets.
• Maintained premium merchandise displays and collaborated with
marketing/merchandising teams to align with brand standards.
• Upsold complementary products, contributing to increased average transaction
value and reinforcing a high-end shopping experience.