ACCOUNTS ASSISTANT / RECEPTIONIST
VETRA INVESTMENT LLC
Total des années d'expérience :14 years, 0 Mois
VETRA INVESTMENT LLC - (AL GHURAIR GROUP) - Dubai
NOV. 4, 2008 UP TO PRESENT
POSITION: ACCOUNTS ASSISTANT / RECEPTIONIST
Duties & Responsibilities:
* Answer phones and operate a switchboard.
* Route calls to specific people.
* Answer inquiries about company.
* Greet visitors warmly and make sure they are comfortable.
* Call persons waiting for visitor and book them a room to meet in.
* Schedule meetings and conference rooms.
* Ensure reception area is tidy.
* Coordinate mail flow in and out of office.
* Handle phone calls from people calling in sick.
* Arrange appointments.
* Collect and distribute parcels and other mail.
* Perform basic bookkeeping, filing, and clerical duties
* Kept detailed messages from the person called upon, containing name, call timing and
Business nature.
* Making attendance sheet.
* Working on the account receivables and check collection.
* Attending all other financial related duties
* Verifying all the sales reports from restaurants.
* Verifying the credit cards statements.
* Verifying invoices from restaurants.
CUSTOMER SERVICE
True Value Hardware ( Ayala Center Cebu)
September 14, 2007 - March 14, 2008
Duties & Responsibilities:
*Monitored and record all incoming and outgoing daily sales and shop activities.
*Organized product stock displays maintaining attractiveness and easily accessible to prospective customers.
*Assisted customers on their queries, promoted and offered new products.
*Submitted daily reports on all customers complaints and queries to my superiors.
SSI (RUSTAN'S AYALA CEBU - PHILIPPINES)
POSITION: SALES ASSOCIATE
April 26, 2006 - July 26, 2007
Duties & Responsibilities:
* Handled customer queries personally and through telephone calls.
* Maintained product displays and organized properly.
* Monitored and kept product selling prices updated in accordance with the latest required
ceiling prices.
* Coordinated with Sales Manager the policies and procedures pertaining sales returns,
discounts and other related matters.
* Professionally handled complaints and queries against the product being sold providing
good customers relation and services.
* Assisted customers on their shopping needs.
* Arranged and displayed merchandise stock items to their proper shelves.
* Prepared daily, weekly, and monthly sales reports.
* In charge of the records, correspondence, minutes of meetings and related affairs of the company.
PILIPINAS MAKRO (MANDAUE CITY - PHILIPPINES)
POSITION: CUSTOMER RELATION ASSISTANT
September 28, 2004 - February 28, 2006
Duties & Responsibilities:
* In-charge of various company's sales promotions and make sure policies and security
practices on taking customer's order.
* Payments as well as complaints were observed.
* Performed daily and monthly physical inventories of all selected merchandise and stocks as instructed.
*Provided product knowledge and offered the company's monthly promotions in different
items and services.
*In-charge of collecting and recording payments in store and in-charge of bank monetary
transactions as instructed.
Guess USA ( SM Branch Cebu City)
Sales Associate
March 25, 2002 - July 25, 2004
Duties & Responsibilities:
* Greeted customers and determined their needs and wants.
* Discussed type, quality and number of merchandise required for purchase.
* Recommended merchandise based on individual requirements.
* Advised customers on utilization and care of merchandise.
* Provided advice to clients regarding particular products or services.
* Explained the use and advantage of merchandise to customers.
* Answered customers' queries and concerns.
* Showed the live working of merchandise.
* Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery date delivery date.
• Assisted in display of merchandise.
• Maintained sales records for inventory control.
CASHIER
Toy Kingdom ( SM City Cebu Branch)
August 21, 1999- January 20, 2002
Duties & Responsibilties:
*In-charge of collecting and recording payments in store and in-charged of bank monetary transactions as instructed.