International Sales Coordinator
Maharam
Total years of experience :4 years, 10 Months
Maharam is a textile design and manufacturing company specializing in high-quality, innovative textiles for commercial and residential interiors and part of the Herman Miller Group.
- Fostering a positive and informative environment for clients
- Ensured a tidy and welcoming atmosphere, reflecting the brand's commitment to quality and excellence
- Managed various aspects of client communication, including addressing inventory inquiries, facilitating order placement, processing sample requests, and providing detailed product information
- Conducted project-specific follow-ups, ensuring clients were well-informed and satisfied with their interactions.
- Collaborated as an inside partner for sales representatives, assisting with project system maintenance, responding to sample requests, selecting alternate products, and ensuring effective communication with clients
- Played a key role in maintaining strong relationships between sales representatives and clients, contributing to overall client satisfaction
- Maintained the work environment to Maharam standards, contributing to a professional and organized setting for both team members and clients
- Tailored communication and service approaches to align with the preferences and expectations of clients in Germany, Austria, and Switzerland
- Facilitated smoother interactions and better comprehension, contributing to enhanced customer satisfaction and relationship-building within the DACH market
Add olives is a food and beverage supplier to luxury hotels, fine dining restaurants and gastro pubs of foods imported from Europe - mostly from Italy. .
- Achieve growth and hit sales targets
- Designing and implementing a strategic plan that expands sales within the customer base and ensure it’s strong presence in the market
- Generate leads, build, establish and nurture strong long-lasting client relationships
-Represent the company effectively with comprehensive knowledge of our offerings
- Identify emerging markets and market shifts
- Meet with potential clients and grow long-lasting relationships that address their needs
- Provide on-the-ground support and close new deals as first point of contact
- Prepare reporting as needed
- Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
- Maintain data relative to partners, accounts and activities
- Creating content for the website and social network channels driving end to end marketing campaigns that are going to engage not only existing customers but create new and exciting ways to engage potential customers
UserZoom offers a tool in the form of a platform including comprehensive guidance to planning, launching, managing, and analyzing UX research.
My role entailed working with deadlines, targets, and account development.
- Source territory using LinkedIn, SalesNavigator, Drift, and SFDC
- Respond, engage, and qualify inbound leads and sales opportunities
- Identify client needs and recommend appropriate products and services
- Engage current users to expand awareness, educate, identify new opportunities and develop account intelligence
- Work closely with the marketing team to develop account intelligence, relationship maps, and use case opportunities through direct account engagement and insight tools.
- Hold intelligent and engaging conversations over the videocall, phone and email
- Leverage SFDC to accurately track relative customer data, business insights, and record of the interaction
Financial boutique service provider focusing on regular investor reporting (e.g. Solvency II, VAG, CRR).
My role entailed managing deadlines, client liaison, preparation of contractual agreements, and organising daily administrative tasks.
- Assisting and managing HR of the team including training on systems
- Organising meetings, travel and providing administrative support
- General administrative tasks associated with activities in the team, with a particular emphasis on supporting the Communications functions of the team
- Responsible for communicating the contractual terms and conditions to clients
- Set up agreements and annexes
- Prepare quarterly financial overviews
- Answered and redirected incoming external and internal calls, ensuring call waiting time was kept below company target
- Coordinated internal and external communication
- Keeping records of compliance with local pandemic-related health regulations
- Diary Managment
- Negotiated price, terms, conditions and lead time reduction with suppliers
- Met and exceeded monthly quotas by maintaining a healthy purchasing pipeline and following up consistently
- Analysed costs and budget
- Initiated partnerships as a part of the company's long term-commitment between the organizations in the DACH and BENELUX region
- Networking to increase referrals and developed strong relationships
- Prepared and reviewed quotations
- Maintained and updated purchasing records and database
- Autonomously prepared and documented the weekly "sourcing" meeting held in front of the HOD and international team members
- Created overviews of internal and external financial data
- Prepared documents for strategy meetings
- Assisted with cost reduction projects
The studies deal with the complete life cycle of real estate. Because differentiated real estate management knowledge is required here, there are not only subjects from the fields of business administration and economics – but also from law, technology and other areas. First, he focus is on general basics, then it shifts on to real estate-specific fundamentals on success-oriented management. - Minor at RMIT Universiy Melbourne, Australia (one semester) - Minor at Udayana University Denpasar, Indonesia (one semester)