5 star" - Receptionist
Radisson Blu Hotel
مجموع سنوات الخبرة :0 years, 11 أشهر
Radisson Blu Hotel 5 star" - Receptionist December 2012 - 2013
Adhering to hotel policies & procedures.
Assisting guests in making long distance calls by instructing them on the appropriate procedures.
Checking the daily occupancy and arrival list.
Maintaining high confidentiality in regards to guest privacy.
Know what action should be taken when an emergency call is received.
Maximizing customer satisfaction and utilization of hotel facilities by promoting hotel outlets and other facilities to guests.
Maintaining up to date knowledge on events and activities in the city.
Assisting guests from arrival to departure.
"L-Brand" - Sales Manager December 2011 - 2012
Collecting customer feedback and market research.
Establishing, maintaining and expanding customer base.
Maintaining and developing relationships with customers.
Liaising with suppliers to check the progress of orders.
Recording sales and order information and sending copies to the sales office, or entering
figures into a computer system.
Azza" pastries Chain Store Assistant July 2011 - October 2011
Planning delivery timetables
Ensuring stores have enough stock
Overseeing the ordering and packaging process
Monitoring stock levels
Overseeing arrival of shipments
Summer Job Summer 2008
Automobile assistant
Skills Strong computer skills
Computer Software: Microsoft Office Package
Experience with Fidelio/Opera
Strong interpersonal skills
Excellent grooming standards
Information management
Azerbaijan College of Tourism 2008 - 2012