Chitra Lakhani, Account Manager

Chitra Lakhani

Account Manager

Wadi.com

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Finance
Experience
18 years, 1 Months

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Work Experience

Total years of experience :18 years, 1 Months

Account Manager at Wadi.com
  • United Arab Emirates - Dubai
  • My current job since August 2015

Responsibilities:
 Managed 85 accounts across the categories.
 Segregated Sellers into SAM, KAM & TBAM and worked accordingly for the benefit of the business.
 Analyzing Daily and Monthly Sales.
 Coordinating with sellers for high revenue deals and promotions.
 Negotiation with sellers for credit terms and to get the maximum margins.
 Increased assortment and reduced the Brand gap.
 Maintaining the Online Price Guide in comparison with Competitors.
 Managing all aspects of building assortment, pricing, stock planning, promotions, tracking competition, cancellations etc.
 Working on Bulk Purchases on the basis of sell thru reports.
 Stock Report Analysis and Liquidating Inventory (including Damage Inventory).
 Achieved the maximum Percentage of Live head selection.
 Regular Market visits to maintain the Client Relationship and build new ones.
 Generating PO and Following‐up on delivery and documentation requirements
 Coordinating with Sellers and Finance department to sort Payment issues and discrepancies which leads to seller retention.
 Set and recommend mark-up rates, mark down rates and selling price.
 Monitoring markups & reporting over markup patterns.
 Involvement with Tech Team in process developments and new software launches.
 Order Fulfillment with minimum TAT and minimum cancellations.

Senior Procurement officer / Inventory Planner at souq.com
  • United Arab Emirates - Dubai
  • March 2013 to March 2015

 Conducting brand & category analysis.
 Preparing daily/weekly reports for the Buying director.
 Maintaining the online price guide
 Monitoring leads/suppliers list from exposure point of view.
 Conducting frequent stock report analysis & highlighting possible ways to liquidate
 Buyers Performance analysis (dashboard) on daily basis.
 Approving POs for all categories before it goes online.
 Keeping track of the age of stock online, according to ageing & pricing guidelines.
 Preparing Reports for the management as & when required.
 Monitoring & management of stock clearance.
 Monitoring markups & reporting over markup patterns.
 Monitoring calculation sheets & making sure the correct information is presented.
 Managing credit notes & receivables file for the whole team.
 Monitoring leads list also monitoring & analyzing ongoing supplier exposure.
 Tracking outstanding payments on behalf of the team on a daily basis.
 Monitoring lost/missing/damaged items & sales on a daily basis & reporting performance
 Monitoring the Stock Purchases.
 Closely working with IT to solve IT issues after the launch of the new software and preparing reports to analyze the frequency of issues and how it affects the business.

Brand Analyst/ Inventory Planner at Sukar.com
  • United Arab Emirates - Dubai
  • June 2012 to March 2013

 Monitoring the Stock Purchases.
 Conducting brand & category analysis on weekly basis.
 Keeping track of the age of stock online, according to ageing & pricing guidelines.
 Conducting frequent stock report analysis & highlighting possible ways to liquidate.

Assistant Buyer at Saks Fifth Avenue Dubai
  • United Arab Emirates - Dubai
  • January 2009 to June 2012

 Involved in local and Internal Buying.
 Assisting the Buyer during overseas and local Buying appointments.
 To Coordinate and communicate with vendors for placing orders, entering orders in the system, tracking shipments for on time deliveries.
 Keeping track of brands with high sell thru and placing reorders accordingly.
 Involved in Supply Chain Meetings.
 Preparing Special Reports of Purchases, Received merchandise and Selling Reports to be used for Vital Decision Making in Board Meetings & Supply Chain.
 Preparing reports showing Brand Performance on daily basis.
 Preparing Weekly Reports for GM, Senior planner, Buyers and store managers reflecting Qty and Worth of merchandise received till date for a season.
 Working with the buyer in assigning multiple purchase order number and maintaining the seasonal purchase budget / open-to-buy record.
 Working on OTB with Buyers.
 Placing special orders on customers request and ensuring timely handover.
 Updating the orders with changes suggested by the vendors.

 Keeping track of timely delivery of merchandise to the store so that it can be sold on Full price for a longer period.
 Working together with buyers for Markdowns and entering Markdowns in the system and coordinating with sales Associates/Managers and IT for same.
 Preparing and tracking all the advance payments and ensuring timely transfer of funds to avoid delay in delivery of merchandise.
 Coordinating with Logistics to expedite deliveries for Events & fashion shows.
 Coordinating with Marketing Department to endorse new and existing brands by providing seasonal catalogues and promotional materials.
 Working with Sales Associates to promote product knowledge & personally checking the display of merchandise in the store.

Merchandising Assistant at Saks Fifth Avenue Dubai
  • United Arab Emirates - Dubai
  • April 2008 to December 2008

To coordinate with vendors for entering orders in the system, tracking shipments for on time deliveries

Junior Accountant at Port Start Textiles Dubai
  • United Arab Emirates - Dubai
  • July 2005 to November 2007

Maintaining Accounts and handling Credit Sales (July 2005- Nov 2007) reporting to the Senior Accountant.

Education

Bachelor's degree, Finance
  • at University of Wales, UK (External program).
  • February 2008

Specialties & Skills

Retail Buying
Business Objects
MS Office tools
Navision
Business Objects (INFOVIEW)
Unicommerce (Uniware)
Internet and Email
Navision System
MS Office

Languages

English
Expert

Hobbies

  • Travelling, Sports