Human Resources Manager
Emirates Grand Hotel
مجموع سنوات الخبرة :16 years, 11 أشهر
• Responsible for HR strategy implementation for 2 established property and one pre- opening property and deliver according to what had implemented
• Give regular updates on HR statistics to Hotel Management and advise department head for necessary recruitment planning.
• Manage end to end recruitment process for all business units( Emirates Grand Hotel, Emirates Grand Hotel Apartment, pre opening property)
• Policy implementation and maintain effective communication, employee welfare, implement recognition programs and manage rewards programs for the Hotels under the group
• Regular Manpower review, yearly manpower forecast for Hotels under group and budget planning and controlling
• Compensation and benefits review, forecast and analyze according to the performance statistic and the market in Hospitality sector and advise the changes to management accordingly
• Employee relations and counseling in line with UAE labor law
• Design and deliver training according to business needs for Hotel Employees
• Implement, design and manage performance review process and update the talent gap by monitoring succession planning
• Oversee and manage employee accommodation
• Oversee and management the Government relation functions
April 2012 till date - Assistant Human Resources Manager (Dusit Thani Dubai, 5 stars property (IIP certified Hotel.)
• Recruiting and staffing; Talent banking
• Responsible for coaching, mentoring, conducting appraisal and creating development plan for team members
• Employment and compliance to regulatory concerns regarding employees
• Policy development, reviewing and renewing according to labor law and documentation;
• Employee relations and welfare
• Talent planning and developing talent
• Hotel employees and community communication;
• Compensation and benefits administration;
• Employee services, counseling and performance management
• UAE National Recruitment and development
• Supporting the project of IIP (investor in people award going for gold) and cooperate quality assurance project
• Overseeing Employee housing and colleagues activities
• Implement the Oasys and Time and attendance for payroll
• Budgeting and reviewing P&L on monthly basis, implementing strategy for cost saving and having effective engagements activities and competitive facilities for employees
9 October 2011 to 20 April 2012 - Human Resources Specialist (Mafraq Hotel Abu Dhabi 4 stars property)
Duties and Responsibilities: • Develops recruiting plans, writes job announcement bulletins, writes and places advertising copy; reviews applications and evaluates qualifications by assessing education and/or experience according to the job post requirements;
• Assist the Department head and senior managements in interview candidates
• Audits and certifies to the payroll section of attendance,
• all human resources transactions, including appointments, reinstatements, reemployments, promotions, transfers, demotions, terminations, suspensions, merit increases, special benefit payments, and changes in personal data, to ensure accuracy and sufficiency of data, conformance with regulations, and position control;
• prepares Board of Supervisors agenda items, including letters, resolutions, and ordinances; maintains advance notification and follow-up on performance reports and merit increases; prepares and processes human resources documents and time records for Human Resources Department.
• Facilitating the orientation programs by delivering HR information and assists in the preparation and presentation of training programs
• Handling all administrative procedure of visa applications, ticket booking, end of service procedures, exit interviews and final settlement
• Handling colleagues welfare programs such as Colleague of the month, birthday celebrations and organization annual staff party
20 March 2011 to 7 September 2011 - Human resources and Recruitment Coordinator (Grand Millennium Al Wahda Hotel)
Duties and Responsibilities:
• Mainly responsible for Recruiting, processing and managing staffing for the hotel with 849 rooms and over 400 colleagues of 52 different nationalities.
• Handling Cater global website to advertise the job vacancies and manage the applications according to the competencies needed as per the Job Description.
• Assist Director of HR in interviewing senior management candidates.
• Assist the HODs in screening, interviewing and selecting the candidates.
• Make sure the recruitment policy and procedure are in place.
• Manage and deliver the social activities for the colleagues such as, Colleague of the month, Manager of the quarter, Colleagues of the year, National day celebrations, Happy Bus tour etc..
• To conduct Exit Interviews on colleagues where required
• Responsible to deliver the 3 hours Human Resources Orientation Program in assisting the training.
• Relieving the Asst HR Manager while on vacation and handling the monthly statistics report.
• Assist the Housing Team in regards to employee housing request, communication and welfare of colleagues.
• Take responsibility of Cafeteria Committee and welfare of colleague's cafeteria.
• Make sure that colleagues are up to date with all communication related to them.
Certified trainer who can deliver the knowledge training as well as Task training.
• June 21-22, 2011 - Recruitment Training (Spearhead Learning)
• April 2010 - Certified Trainer (Jumeirah
Learning and Development)
-September. 2006 - June.2008 - Waitress (Jumeirah International LLC)
-August. 2005 - March 2006 - Receptionist (Queens Park Hotel, Yangon.Myanmar)
-October. 2004 - May 2005 -Tour Operator (7Days travel and tours.)
-December. 2003 - October 2004 -Tour Guide (7Days travel and tours.)
• Year 2001 - 2004 - Bachelor of Arts (Majoring in English) University of Yangon (Degree Holder) • Year 2000 - 2001 - Secondary Education ( High School)