Chris Knowles, Technical Documentation Consultant, Information Developer and Techni

Chris Knowles

Technical Documentation Consultant, Information Developer and Techni

Docmate Services Ltd

Location
Great Britain (UK)
Education
Diploma, Aircraft Maintenance Engineering
Experience
24 years, 10 Months

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Work Experience

Total years of experience :24 years, 10 Months

Technical Documentation Consultant, Information Developer and Techni at Docmate Services Ltd
  • Great Britain (UK)
  • My current job since September 1999
Technical Documentation SME / Technical Author at Bristow Helicopters Ltd
  • Great Britain (UK) - Aberdeen
  • November 2019 to February 2023

Production of documentation to maintain Air Operators Certificates (AOC) for Commercial Air Transport (CAT) \[primarily Oil & Gas\] and Search & Rescue (SAR) operations. Production has included: Flight Operations Manuals, Ground Operations Manuals, Safety Management System (SMS) Manual, HSE Manuals, expositions, policies, circulars, etc.
Specific SME activities have included: Producing new document templates, a style guide and document management policy and guidance; training colleagues on the use of the templates; Developing a new document numbering system; Performing due diligence on a number of aerospace specific Document Management Systems (DMS); Acting as Project Manager for a 6-month trial of a DMS; developing a document periodic review cycle; ensuring documents meet CAA and EASA regulations; reviewing documents with the CAA to ensure documents are quickly approved; coordinating the merger and approval of documents from another AOC; acting as the SME for all UKSAR documentation.
Work scope includes creating content, negotiating and agreeing content with SMEs; designing documentation and templates, project management, planning, organising review cycle, progress reporting, etc.

Education

Diploma, Aircraft Maintenance Engineering
  • at Brunel Technical College
  • November 1982

Civil Aviation Authority Licensed Aircraft Maintenance Engineer with Categories A & C and including practical experience at Lulsgate Airport, Bristol [1982].

Diploma, Mechanical Engineering
  • at Brunel Technical College
  • July 1980

City & Guilds Mechanical Engineering Parts 1 and 2.

High school or equivalent, O & OA Levels
  • at Colston's School
  • July 1978

6 O levels (including Maths and English), 1 OA level

Specialties & Skills

Authoring Tools
Procedures Manuals
Electronic Document Management System EDMS
Documentation
Technical Writing
Microsoft Word
ArborText
Adobe Framemaker

Social Profiles

Personal Website
Personal Website
docmates.co.uk

Languages

English
Native Speaker

Memberships

ISTC
  • Member
  • May 1999

Hobbies

  • Sailing
    Own catamaran, a Dart 15