Product manager
Teletrade Holding group
Total years of experience :8 years, 9 Months
Dealing wiith home appliances all over Lebanon.
Head of the department of small appliances, ans Panasonic cord, cordless and centrales...
Buying from dealers in China and turkey, selling in Lebanon, pricing and offers are done by me.
Marketing campaign and advertising expert.
Maintaining retail and wholesale volumes, product mix, and selling price by keeping
current with supply and demand, changing trends, economic indicators, and competitors.
Administering efficiently daily branch operation of a full service, including operations,
product sales, customer service, security and safety in accordance with the Apollo's
objectives.
Maintaining communication between the Abu Dahbi branch and company's management
by preparing month-end reports regarding operations and productivity.
Formulating recommendations and providing feedback to management regarding
operational policies and procedures.
Providing training to staff in regard to operations and policies.
Scheduling, supervising, and motivating branch staff in an effort to maintain optimal
member service satisfaction levels.
Monitoring quality of service for members, and ensuring that employees are maximizing
opportunities to sell Apollo products and supplements.
Completing projects on a timely basis as assigned by management.
Resolving customers complaints as they occur.
Establishing, developing and maintaining business relationships with current customers
and prospective customers in several Lebanese territory (Beirut, South and East of
Lebanon) to generate new business for the Panasonic's products.
Scheduling appointments and visiting existing customers to review product needs and
determining other opportunities.
Opening new accounts.
Introducing new released Panasonic products.
Preparing reports for marketing and sales and keeping expense accounts.
2002- 2005: Bachelor in political science and international affairs at AUT.