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Christa Overton, General Manager

Christa Overton

General Manager·San Diego Jewelry Buyers LLC

United States

Master's degree, Criminal Justice

Work experience

Total years of experience: 26 years, 3 months

General Manager

July 2013 - Present

San Diego Jewelry Buyers LLC

United States

July 2013 - Present

Manage operations at all levels of the business in order to ensure smooth flow of operations and overall efficiency. Oversee multiple locations. Balanced cash drawer daily, handling cash flow in excess of $250, 000 daily, with loss kept under 1%. Effectively manage inventory control, inventory movement, and asset protection, with assets in excess of $2, 000, 000, successfully reducing shrink first year in position. Manage buying process to ensure company mantra buy low, sell high is maintained. Implemented new procedure for inventory control, cash handling, and customer service protocol. Successfully managed Human Resource issues at all levels, reducing turnover in 2014. Banking responsibilities including access to accounts, balancing daily transactions, journal entries, and daily cash withdrawals in excess of $50, 000.

Company industry:
Retail & Wholesale
Job role:
Management

General Manager

May 2010 - July 2013

City Dog Pet Shop Inc

United States

May 2010 - July 2013

Responsible for managing employees, handling all human resource issues, hiring, terminating, and corrective action. Managing inventory, implementing systems to forecast need and manage cost. Implemented various methods to maintain an efficient business, to increase efficiency. Handled cash flow, banking, and banking systems. Scheduled staff to meet the needs of the business. Implemented new programs to optimize business and profitability. Assisted in growing the business, addressing new opportunities as they arose.

Company industry:
Retail & Wholesale
Job role:
Management

Store Manager

February 2000 - March 2010

Starbucks Coffee Company

United States

February 2000 - March 2010

Responsible for all store operations at multiple locations. Opened new stores, and assisted in opening of new locations. Managed all aspects of human resources for all employees. Implemented new training programs, and ensured all training standards were up to company standard. Maintained financials, ensuring company standards were met or exceeded for labor, cost, and overall productivity. Responded to company request for assistance at other locations when needed. Managed all aspects of the business to meet the fiscal requirements as outlined by the company.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

National University

March 2012

March 2012

Master's degree, Criminal Justice

United States

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

Skills

Business Management
Expert
Business Management
Expert
Prioritization
Expert
Prioritization
Expert
Managing Employees
Expert
Managing Employees
Expert
HR Management
Expert
HR Management
Expert
Problem Solving
Expert
Problem Solving
Expert
Business Management
Expert
Business Management
Expert
Prioritization
Expert
Prioritization
Expert
Managing Employees
Expert
Managing Employees
Expert
HR Management
Expert
HR Management
Expert
Problem Solving
Expert
Problem Solving
Expert

Languages

English
Expert

Memberships

LRWSD registered 501c(3)

President

February 2010