Assistant Manager
Bagatelle Group
مجموع سنوات الخبرة :15 years, 1 أشهر
Participate in the recruitment and selection of key staff members,
servers, pool and beach attendants.
Collaborate with the senior management, HR and other Head of the
Departments to ensure that preopening checklist is done.
Providing upper management with the regular reports.
Pre-Opening Planning:
Implement standard operating procedures (SOPs) for all areas of the
establishment, including service and hygiene standards.
Conduct training sessions for the staff to ensure they are well-versed in
their roles, customer service, product knowledge and safety protocols.
Ensure compliance with all health and safety regulations and food
hygiene standards.
Lead by example in providing exceptional customer service and address
any guest complaints or concerns effectively.
Operational Execution:
Keep senior management informed of the restaurant's performance,
challenges, and successes through regular reports and meetings.
Monitor customer feedback and online reviews to identify areas for
improvement and implement necessary changes.
Played a pivotal role in ensuring the successful opening of the
restaurant during FIFA World Cup 2022.
Oversee the procurement of ingredients, supplies, and equipment
required for daily operations.
Maintain an inventory control system to optimize stock levels and
minimize wastage.
Implement and maintain efficient operational systems, such as order
processing, kitchen management, and customer service protocols.
Ensure that these systems are followed consistently to maintain quality
and streamline operations.
Uphold the franchise's food quality, taste, and presentation standards.
Regularly inspect food preparation, taste dishes, and observe service to
ensure consistency and customer satisfaction.
Adhere to health and safety regulations and ensure that all staff
members are trained to follow proper hygiene and safety protocols.
Foster a positive and welcoming environment for customers.
Address customer feedback and complaints promptly and professionally
Played a pivotal role in ensuring the successful opening of the
homegrown brand restaurant.
Recruit and hire a skilled and enthusiastic team, including cooks, servers,
and front-of-house staff.
Provide training to the staff on the restaurant's concept, menu items,
service standards, and safety procedures.
Monitor the financial performance of the restaurant regularly and make
adjustments as needed to achieve profitability.
Ensure that the restaurant complies with all local health and safety
regulations.
Evaluated the restaurant's strengths and weaknesses, exploring new
revenue streams and focused on long term planning during crisis such as
Qatar Blockade and Covid 19 pandemic
Oversee the daily operations of the restaurant, including opening and closing procedures, scheduling, and ensuring sufficient staffing levels for different shifts.
Assist in managing restaurant inventory, including ordering supplies, tracking usage, and minimizing waste.
Collaborate with the kitchen staff to maintain appropriate stock levels.
Monitor the quality of food, beverages, and service to ensure consistency and adherence to established standards.
Take necessary actions to resolve any issues related to food quality or service.
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.