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Christian Luis Herrera, IT Support Engineer

Christian Luis Herrera

IT Support Engineer·Guvenli General Trading LLC

United Arab Emirates

Bachelor's degree, Information Technology

Work experience

Total years of experience: 10 years, 3 months

IT Support Engineer

October 2017 - Present

Guvenli General Trading LLC

Dubai, United Arab Emirates

October 2017 - Present

• installing, troubleshooting and configuring computer hardware operating systems and applications;
• website maintenance using Wordpress support;
• ensuring proper installations of cable wires;
• monitoring and maintaining computer systems and networks;
• troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• providing support, including procedural documentation and relevant reports;
• supporting the roll-out of new applications;
• setting up new users' accounts and profiles and dealing with password issues;
• working continuously on a task until completion (or referral to third parties, if appropriate);
• rapidly establishing a good working relationship with customers and other professionals, such as software developers;
• testing and evaluating new technology;
• conducting electrical safety checks on computer equipment
Company industry:
Installation & Technical Services
Job role:
Information Technology

IT Assistant

June 2017 - September 2017

CHG Group

Dubai, United Arab Emirates

June 2017 - September 2017

• Hardware Maintenance
• Troubleshooting, Installation, Updating Softwares
• Website maintenance using Wordpress Support
Company industry:
Utilities
Job role:
Information Technology

IT Support

November 2015 - January 2017

Multisoftware Asia Inc

Philippines

November 2015 - January 2017

Company industry:
IT Services
Job role:
Information Technology

Education

STI Colleges

March 2017

March 2017

Bachelor's degree, Information Technology

Philippines

GPA (point): 3.0 out of 5

GPA (point): 3.0 out of 5

Skills

Hardware Support
Expert
Hardware Support
Expert
Computer Hardware
Expert
Computer Hardware
Expert
Computer Repair
Expert
Computer Repair
Expert
IT Strategy
Expert
IT Strategy
Expert
IP Networking
Expert
IP Networking
Expert
CABLEADO
Beginner
CABLEADO
Beginner
CCNA
Beginner
CCNA
Beginner
CISCO
Beginner
CISCO
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COMPUTER HARDWARE
Beginner
COMPUTER HARDWARE
Beginner
COMPUTER NETWORKING
Beginner
COMPUTER NETWORKING
Beginner
DATABASE ADMINISTRATION
Beginner
DATABASE ADMINISTRATION
Beginner
DOCUMENTATION
Beginner
DOCUMENTATION
Beginner
INFORMATION SYSTEMS
Beginner
INFORMATION SYSTEMS
Beginner
JAVASCRIPT
Beginner
JAVASCRIPT
Beginner

Languages

English
Expert

Hobbies

  • Cycling
    5000kms long rides per year