Christian Leo Agunday

Control Tower Executive à Aramex - United Arab Emirates

• Émirats Arabes Unis - Dubaï
• Je travaille ici depuis juillet 2020

Logistics Supervisor à Tradelux General Trading LLC

• Émirats Arabes Unis - Dubaï
• Je travaille ici depuis janvier 2017

Supervising Warehouse and Logistics Operations

Logistics Coordinator à TRADELUX GENERAL TRADING LLC

• Émirats Arabes Unis - Dubaï
• décembre 2014 à décembre 2016

 Handles all Inbound/ Outbound shipments
 Processing all local/ international shipments
 Preparing all required documents/ declarations for all shipments
 Responsible in monitoring/ tracking all shipments on a daily basis
 Ensuring all items on stock & properly kept on the warehouse
 Processing & receiving all returns on daily basis
 Packing items for shipping
 Data entry into the system
 Verify & complete all required reports
 Support department staff as needed & perform duties as assigned.
 Adhoc reporting analysis as well as demonstrate cooperation with respect for department staff
 Ability to follow instructions and complete required training
 Can work independently or able to multi-task with minimum supervision
 Develop full understanding of client billing requirements and work within those guidelines
 Comply with all applicable laws/ regulations as well as company’s policies & procedures

Admin Associate / Customer Service à LBC Express

• Émirats Arabes Unis - Dubaï
• décembre 2010 à décembre 2014

Professional Experience: Administration Assistant / Customer Service LBC Express Cargo LLC / December 2010 - Present/ Karama, Dubai, U.A.E.  Make sure first that the complaints made are valid and must do whatever they can--within the bounds of their authority--to make sure the customer is satisfied.  Processing Air Cargo Manifest using MYOB accounting software.  Processing sea cargo and air cargo manifest using Vistra 2 / POS software.  Handle and assist walk-in clients in the branch  Handles customer calls and regarding booking, complaints and suggestions.  Enter data into computer system  Verify and complete required documentation and reports  Perform administrative functions including but not limited to typing, filing, answering phones, faxing, etc.  Communicate with sales and operations  Assist customers to determine pick-up or delivery needs and/or status and respond to billing questions  Demonstrate great Customer Service  Process various forms  Contributes to the team effort and accomplishers related results required  Perform other duties as assigned  Receives customers and attend to them if necessary  Make sure that all Export Transaction are follow-up in a timely manner to satisfied customers  Self correspondence  Follow-up on client receivables as needed Support department staff as needed and perform other duties as assigned

C.O.D Billing Coordinator / Accounts à Fedex

• Philippines
• mars 2010 à septembre 2010

Enter data into computer system
Verify and complete required documentation and reports,
Perform administrative functions including but not limited to typing, filing, answering phones, faxing, etc.
Communicate with sales and operations
Assist customers to determine pick-up or delivery needs and/or status and respond to billing questions
Demonstrate internal and external customer service
Ask for additional business from customers, and provide leads to sales for potential new opportunities
Reconcile cash and checks collected and prepare deposits, as required
Administer freight pick-up process and perform other duties as required
Comply with all applicable laws/regulations, as well as company policies/procedures
Proficient Typing and Data Entry
Ability to count and perform basic math, with or without a calculator
Above-average written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
Experience and ability to use Microsoft Office Software, including but not limited to; Word, Excel, and Outlook, preferred
Demonstrated time management, organizational and multi-tasking skills
Ability to follow instructions and complete required training and work independently and/or as a team member
Develop full understanding of client billing requirements and work within those guidelines
Distribute monthly billing report and coordinate with and gather input from account teams on billing
Prepare and finalize client invoicing and other supporting documentation
Maintain organized monthly billing job jackets and accurate client billing to budget tracker

Provide timely, respectful and courteous responses to account team questions received via phone or email
Understand billing process and how it integrates to financial reporting
Ad hoc reporting and analysis as well demonstrate cooperation with and respect for department staff
Support department staff as needed and perform other duties as assigned