Sales Account Manager
Orange - Jordan
Total years of experience :16 years, 6 Months
I started with Orange in 2009 as after-sales support and consultant with the opportunity to sell services where I see best fits the client network and needs, then I moved to sales in 2013 as an account manager for named accounts until this day.
-CA® products implementation (installation, configuration, integration, and cusomization)and support
-Presales activities
-ITIL V3 Foundation
•ITIL/ITSM Fundamentals
•CA® ITSM solutions (Unicenter® Service Desk and Unicenter® Client System Management) Implementation and Integration
•Member of HP Certified Professional Program, obtained certifications in the areas of Sales (ASP) and Hardware Support (APS)
•HP Care Pack Services Sales
•HP Commercial Desktops, Workstations and Notebooks Service Qualification
-GPA 3.88/4.00 -Undergraduate Trainee at Ideal Systems/Optimiza, June 10 to Aug 12, 2007 Theme: Workshop (hardware support - Notebooks, Desktops and Workstations, HP and IBM, operating systems, warranty) and CA® Enterprise IT Solutions (Product Positioning and Implementation).
Tawjihi National Exam 96.4%