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Tareq Al-Jarrah, Senior Technical Support Engineer

Tareq Al-Jarrah

Senior Technical Support Engineer·Offtec Systems

Jordan

Bachelor's degree, Computer Engineering.

Work experience

Total years of experience: 14 years, 11 months

Senior Technical Support Engineer

April 2017 - Present

Offtec Systems

Amman, Jordan

April 2017 - Present

• Installing, maintaining and troubleshooting the following products:
o Oracle/Sun Servers, Storages and Tape Libraries.
o Oracle Solaris (UNIX).
o Oracle Virtual Machine for x86 and SPARC.
o Brocade SAN Switches.
o Commvault.
o VMware vSphere.
o Double Take.
o Fujitsu Servers, Storages and Tape Libraries.
o Dell\EMC Servers, Storages and Tape Libraries.
Company industry:
IT Services
Job role:
Support Services

Senior Service Engineer

December 2011 - March 2017

Polaris Technology

Amman, Jordan

December 2011 - March 2017

• Installing, maintaining and troubleshooting the following products:
o Oracle/Sun Servers, Storages and Tape Libraries.
o Oracle Solaris (UNIX).
o Oracle Virtual Machine for x86 and SPARC.
o Hitachi Data System Storages.
o Symantec/Veritas NetBackup.
o Brocade SAN Switches.
o VMware vSphere.
o Fujitsu Server.
Company industry:
IT Services
Job role:
Support Services

Intern

March 2010 - July 2010

Nokia GmbH

Germany

March 2010 - July 2010

- Development of a database import tool of mobile phone contents ex. images, tones.

- Assist in developing of mobile phone content configuration tool.
Company industry:
Telecommunications
Job role:
Information Technology

Education

German Jordanian University

August 2011

August 2011

Bachelor's degree, Computer Engineering.

Jordan

GPA (percentage): 70.4%

GPA (percentage): 70.4%

02.2011 Excellence certificate from The German Jordanian University. 07.2009 – 08.2009 Internship at Jordanian Social Security Corporation. 07.2007 Scholarship certificate from The German Academic Exchange Service(DAAD).

Skills

Virtualization
Expert
Virtualization
Expert
Unix Administration
Expert
Unix Administration
Expert
Netbackup
Expert
Netbackup
Expert
Servers
Expert
Servers
Expert
Storage Area Networks
Expert
Storage Area Networks
Expert
Oracle VM
Intermediate
Oracle VM
Intermediate
Symantec Netbackup
Intermediate
Symantec Netbackup
Intermediate
Oracle Harware
Intermediate
Oracle Harware
Intermediate
UNIX
Intermediate
UNIX
Intermediate
Backup Solutions
Intermediate
Backup Solutions
Intermediate
SAN
Intermediate
SAN
Intermediate
VMware
Intermediate
VMware
Intermediate
System Administration
Intermediate
System Administration
Intermediate
Tape Libraries
Intermediate
Tape Libraries
Intermediate
Servers
Intermediate
Servers
Intermediate
Storages
Intermediate
Storages
Intermediate
Virtualization
Intermediate
Virtualization
Intermediate
vSAN
Intermediate
vSAN
Intermediate
Solaris
Intermediate
Solaris
Intermediate
Unix Administration
Expert
Unix Administration
Expert
Netbackup
Expert
Netbackup
Expert
Storage Area Networks
Expert
Storage Area Networks
Expert

Languages

Arabic
Expert
English
Expert
German
Intermediate

Memberships

Oracle

Partner Network

December 2011

Symantec

Partner

December 2011

Hitachi Data Systems

Partner

January 2014

VMware

Partner

January 2014

Training and Certifications

Certifications
Hitachi Data Systems Qualified Associate - Storage Concepts
Jun 2014
Sun Storage 7000 Unified Storage Systems Certified Implementation Specialist
Jun 2012
STS Symantec NetBackup 7.5 for UNIX
Aug 2013
Oracle VM 2 for x86 Certified Implementation Specialist
Apr 2012
Oracle Certified Associate, Oracle Solaris 10 Operating System
Mar 2012
VMware Certified Associate - Data Center Virtualization
Jan 2014
Oracle Certified Professional, Oracle Solaris 10 System Administrator
Apr 2012
SPARC T4-Based Server Installation Certified Implementation Specialist
Jan 2013
VMware Certified Professional 5 - Data Center Virtualization
Jan 2014
Pillar Axiom 600 Storage Systems Certified Implementation Specialist
Jul 2012
Oracle Certified Expert, Oracle Solaris 10 Network Administrator
May 2012
CompTIA Storage Powered by SNIA
Jun 2015 - Jun 2018
Fujitsu M10 Servers Certified Implementation Specialist
Dec 2014
Hitachi Data Systems Qualified Professional - Modular Storage Installation
Aug 2014
Training
Implementing and Supporting Hitachi Unified Storage
Hitachi Data Systems
Aug 2014
VMware vSphere: Install, Configure, Manage [V5.1]
VMware
Jan 2014
Sun ZFS Storage 7000 Appliance Administration
Oracle University
May 2012

Hobbies

  • Traveling