Sales Administrator/Branch Accountant
AL FUTTAIM MOTORS - TOYOTA
مجموع سنوات الخبرة :18 years, 7 أشهر
All duties related to Branch Administrative jobs and Accounts
Responsible for invoicing the deals for the branch
Maintaining Sales Achievement Report at the end of the month for the Branch
Preparing and submission of Invoiced and Delivered Reports as well as Staff Incentive Reports every end of the month to be submitted to Head Office
Creating and releasing down payment refunds; generating deposit slips and responsible for accounts receivable; coordinating with banks/finance companies for cheque collection and cheque clearance; preparing submitting deals to banks/finance companies; petty cash reports
Preparation of all Branch Reports related to Sales, Accounts, Employees, Incentives and Head office correspondence.
Submission of Invoices to head office and entire branch correspondence related to private companies and banks
Dealing of financed deals with the bank representatives and follow up for collection cheques
Preparing passport release forms for employees proceeding on leave
Creating leave schedules for employees and maintaining employee attendance
Submission of monthly branch payroll to the Human Resources department
Creating local purchase requests related to branch requirements from business cards to official stationary, uniforms etc.
Coordinating with the head office for any follow-ups regarding the deals
Creating Sales Returns for rebilling or cancellations
Issuing Sale Letter used to register the vehicles in the Traffic Department
Coordinating with Finance Department for releasing of blocked sales orders and payments follow up with Banks
RAREJOB ENGLISH TUTORIALS
Part-time Online English teacher
Teaches all areas of the English language (grammar, conversation, reading, listening) to Japanese nationals (or other nationalities) executives or professionals who want to improve their English conversational skills for business purposes
Make sure to provide comfortable atmosphere to the clients to facilitate good teacher-student interaction from the start to end of each lesson
Monitor performance of the clients to make sure of the students’ developments, strengths and weaknesses, then make recommendations for the next class
Responsible for marketing customers for new credit cards and loans (via phone or outdoor)
Responsible for cross-selling (insurance, supplementary cards) for credit card customers over the phone
Data entry of new applications
List all objections being faced and update Team Leader during daily huddle.
Update skills to profile customer wants/needs and to qualify prospects for correct product fit
Undertaking any other duties as specified from time to time in accordance with business requirements (e.g. prepare audit reports)
Adhere to the acceptable audit and controls frame work of ethical sales
Provide constructive and constant feedback on improvement of: products, services, process which may either reduce cycle time or costs or enhance customer satisfaction
Responsible for Bank financial services which exceeds customer’s expectations by delivering an unbiased, competent, timely and problem free service
Responsible in Handling and Maintaining good customer relationship with bank’s clients
Provides service for credit cards through the phone-activation, complaints, lost-stolen reports, cancellations, etc.
Handles billing queries and complaints
Responsible in providing excellent customer service through phone
Reviews and identifies discrepancies in customer’s account
Proven ability in exceeding targets every week while meeting clients of all backgrounds
Resolves customer issues
Cross-selling of credit card products such as insurance and supplementary cards
1. Floor Supervisor
Walks the floor and assists newly-hired agents regarding product concerns
Takes supervisory calls in case of escalation requests and complaints
Trains the new agents on the floor about the different systems and product know-how
2. Backend Officer
Receives requests for new accounts application (credit cards, travelers’ cheques, etc.)
Does thorough review of customer’s information before approval or denial of applications
Checks for possible fraud based on the customers’ details (full name, social security number, home address)
Approves or Rejects applications based on personal review of customers’ information
Caters to telecommunications customers (wireless or landline)
Handles billing queries, activation, cancellations, etc.
Responsible in providing excellent customer service through the phone
Reviews and identifies discrepancies in customer’s account
Proven ability in exceeding targets every week while meeting clients of all backgrounds
Resolved customer issues