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Christoffer Ong, Customer Service Representative (CSR)

Christoffer Ong

Customer Service Representative (CSR)·Trampo Extreme

Kuwait

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 10 years, 4 months

Customer Service Representative (CSR)

January 2017 - February 2019

Trampo Extreme

Al Kuwait, Kuwait

January 2017 - February 2019

1.Maintain constant surveillance of guests in the facility;
act immediately and appropriately to secure safety of
the customers. Ability to react calmly and effectively
in an emergency.
2.Pay complete attention to the customers at all times
and be very interactive with them. Never leave them
unattended.
3.Keep the participants under control as not to
endanger others.
4.Communicate area rules to all participants.
5.Help maintain a clean and safe facility
6 Maintain positive relations and rapport with the
customers
7.Presents professional appearances and attitude at all times, and maintains a high standard of customer service
8.Other duties as assigned

Company industry:
Entertainment
Job role:
Customer Service and Call Center

Warehouse Associate

April 2012 - January 2017

Americana

Al Kuwait, Kuwait

April 2012 - January 2017

1. prepares and complete orders for delivery or pick up
2. receives and process warehouse stocks product
3. perform inventory controls and keep quality standards
4. keep a clean and safe environment
5. communicate and cooperate with co-workers
6. report any discrepancies
7. follow quality standards and comply with procedures, rules and regulations.

Company industry:
Food & Beverage Production
Job role:
Sales

Computer Technician

June 2009 - August 2010

Hypertrend Cafe

Philippines

June 2009 - August 2010

1.Installing hardware and software systems
2.Maintaining or repairing equipment
3.Troubleshooting a variety of computer issues
4.Setting up computer security measures
5.Configuring computer networks
6.Offering technical support and teach users how to utilize
computers correctly

Company industry:
IT Services
Job role:
Information Technology

Office Boy

March 2007 - April 2009

Trust Specialized Company/ Commercial Bank of Kuwait

Al Kuwait, Kuwait

March 2007 - April 2009

1.Opens, sorts, and distributes incoming mail, and collects,
seals, and stamps outgoing mail.
2.Delivers oral or written messages.
3.Collects and distributes paperwork, such as records or
time cards, from one department to another.
4.Operates Fax machine and Xerox machine

Company industry:
Other Business Support Services
Job role:
Support Services

Education

Angeles University Foundation

March 2005

March 2005

Bachelor's degree, Computer Engineering

Philippines