Executive Assistant to the President & CEO / Team Leader
Alghanim Sons Group
Total years of experience :21 years, 4 Months
Presently acting as Team leader for e-commerce project; Approve project deliverables, help resolve issues and policy decisions, approve scope changes, and provide direction and guidance to the project. Also, coordinate the review, presentation and release of design layouts, drawings, analysis and other documentation.
Coordinates meeting with the product committee, project manager and functional management to discuss project impediments, needed resources or issues/delays in completing the task
Serves as a focal point to communicate and resolve interface and integration issues with other teams.
Escalate issues which cannot be resolved by the team; and, provide guidance to the team based on management direction.
As an Executive Assistant:
Responsible for the day-to-day operations of the department and provides full department support to all the store units in Kuwait and Dubai. In addition, trained and assisted unit staff in the review, testing, migration and upgrade of the new inventory and purchasing software system
Provide high-level administrative support by conducting extensive research, preparing statistical reports, handling information request and administrative functions such as preparing correspondence, making travel arrangements, arranging conference calls, and scheduling meetings. Controls, updates and maintains the unit’s filing system, both in electronic and hard copy formats; Drafts routine correspondence to respond to enquiries in respect of relevant administrative matters
Responsible for recruiting and staffing logistics, employee orientation, development and training. Responsible for the compensation and benefits administration and recordkeeping. Compile induction documentation for new arrivals, ensure file opening, create staff member profiles in database and prepare arrival notification to HR & Accounts Department.
Developed and maintained a detailed project schedule which includes administrative tasks and all sites involved in the project.
Participated in R&D Team Meetings.
Sites include all coverage, control locations including central and secondary dispatch locations and associated facilities.
Responsible to track project changes and produces updated site based schedule as agreed with engineering and project management.
Compiled summary documents, e.g. Product Development Plan, management Summary and Target Product Profile. Collect and include contributions of the Team.
Responsible to take input from the business analysts and project engineers to develop and maintain the detailed schedule.
Installed, maintained, troubleshoot, operated and repaired all office equipments such as desktop computers, laptops, photocopiers, binding machines and communication equipments. In addition, contacted equipment suppliers in resolving product defects and returns, both in hardware and software.
Provided systems analysis and design which includes proposals, solutions and introduction to new programs for a more efficient and effective work flow.
Designed and developed static websites for different companies using Yahoo SiteBuilder:
a. Bluebridge International Gen Trad & Cont Co WLL - KUWAIT
b. US Support Services - Djibouti
c. US Eagles Services - USA
d. Total Government Allegiance - USA
Designed and created Catalogues and Brochures, Business Cards and Procedure Manuals using Adobe Photoshop and MS Publisher. Created Office and Kitchen Designs using AutoCad 2004.
Prepared invoices, purchase orders including delivery notes, bill of lading and packing lists for the suppliers. Conducts market survey and supplier research for vendors and contractors for providing required goods or services
Processed payroll of staff, company expenses and vendor payments using Quicken 2007.
Monitored and maintained the computer systems and networks of the organization. Installed and configured computer systems, diagnosed hardware/software faults and solved technical problems, either over the phone or face-to-face.
Trained users in the operation of new software, programs and equipments; Provided support - including procedural and documentation.
Installed, maintained, troubleshoot, operated and repaired all office equipments such as desktop computers, laptops, photocopiers, binding machines and communication equipments. In addition, contacted equipment suppliers in resolving product defects and returns, both in hardware and software.
Performed Company Exhibits at the World Trade Center Metro Manila, Philippines.
Designed Catalogues, company letterheads and other office requirement using Publisher, Adobe Photoshop and MS Word.
Coordinated with our marketing, sales, and technical groups to facilitate marketing functions.
Provided status reports to management on overall sales and marketing activities.
Took responsibility for all routine administrative chores. Kept track of funds spent and produced monthly budget reports. Kept track of vacation schedules.
Dealt with the accounting department regarding errors in paychecks and withholding taxes.
Responsible for seeing that a project has enough office space and equipment.
Arranged for the maintenance and repair of equipment and negotiate prices with office supply vendors.