Receptionist
Dar al Shifa Hospital
مجموع سنوات الخبرة :4 years, 0 أشهر
• greet patients
• register patients according to established protocols
• assist patients to complete all necessary forms and documentation including medical insurance
• ensure patient information is accurate including billing information
• inform patients of medical office procedures and policy
• maintain and manage patient records
• move patients through appointments as scheduled
• answer incoming calls and deal with inquiries
• transfer calls as required
• schedule patient appointments
• collect co-pays and payments
• report statistics as required
• schedule hospital admissions, tests, scans and outside appointments for patients
• obtain external medical reports as required by medical professionals
• respond and comply to requests for information
• deal with incoming and outgoing post
• complete other clerical duties as assigned
• maintain stock of forms and office supplies
• ensure reception area is well maintained, neat and clean
• safeguard patient privacy and confidentiality
• Deliver professional, courteous and efficient service to our Guests
• Greet guests and initiate a conversation
• Offer suggestion by using suggestive selling techniques(daily specials, cocktails, appetizers, entrees, desserts and after dinner beverages)
• Follow the stablished table service procedures.
• Micros knowledge’s
A cashier obtains payment for goods by scanning items, itemizing and totaling customer's purchases
Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register.
Enters price changes by referring to price sheets and special sale bulletins.
Discounts purchases by redeeming coupons.
Collects payments by accepting cash, check, or charge payments from customers; making change for cash customers.
Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization system.
Balances cash drawer by counting cash at beginning and end of work shift.
Provides pricing information by answering questions.
Maintains checkout operations by following policies and procedures; reporting needed changes.
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.