Customer Sales Executive
MPAC SPORTS
Total years of experience :7 years, 10 Months
Winning sales via phone interactions emailing system and face to face interactions with customers, providing them with detailed information of the brand services, programs and schedule.
Formatting quotations for customers and sending them via email, WhatsApp, making a follow up until when payment is done.
Making 60 phone calls daily in a bid to make sales, sending out 100 emails every week to communicate organization services, program updates for the academy.
Networking with all departments of the organization involved in customer demands, processing and support.
Updating the Zoho system with all information regarding every client following any particular type of communication to and from the client.
Establishing and developing relationships with existing and prospective customers to widen customer base through enhancing different business growth systems like customer referral, converting new leads and retaining old customers.
Meeting and exceeding monthly sales targets, preparing weekly and monthly reports
Was in charge of scanning markets through sources such as newspapers, internet, marketing intelligence and networking in order to identify selling opportunities.
Was approaching prospective customers daily through various types of communication; emailing, using telephones, making appointments and visiting potential clients in their offices, inviting prospective clients for meetings and presenting to them the products of the company.
Soliciting rates from various stakeholders from overseas (principal office, branch offices, supporting departments, sub-contractors).
Sending proposals to clients, following up on quotations, bids sent to ensure there is feedback, ensuring achievement of set sales objectives on a monthly basis.
Attending social gatherings in order to network and increase customer contact.
Preparing regular monthly reports.
Professionally keeping records of quotations made in a transparent and orderly manner.
Performing other duties that may from time to time be assigned by the immediate supervisor.
I headed a project about sensitization of the students about human rights towards Persons With Disabilities, with the aim of all students embracing UN's call for inclusiveness for PWDS at the university.