SALES SUPERVISOR
Al Ghadeer Mineral Water LLC
Total years of experience :9 years, 1 Months
SALES SUPERVISOR
January 2012 - Present
Al Ghadeer Mineral Water LLC
KEY RESPONSIBILITIES
• Supervising and coordinating staff activities
• Making sure that customers and being taken care
• Monitor truck inventory
• Opening new customer
• Updating credit customer
• Handle customer issues, making solutions to be reported to sales manager
AREA COORDINATOR
August 2010 to September 2011
24 Seven Convenience Store / Circle K Arabia
Dubai UAE
KEY RESPONSIBILITIES
Sales and Profitability
• Assist Store Manger to achieve sales target
• Sales target day to day tracking and weekly analysis with operation manager
• Manage controllable operating costs within budgetary guidelines
• Ensure store Managers / Supervisors to conduct effective communication
sessions with their respective teams in regard to sales targets and performance
• Monitor sales and communicate results to area stores for motivational and comparative purposes
• Knowledge of Customer Service Standards and Practices
Retail and Operational Standards
• Ensure that all stores provide service levels which exceed customer's
expectations
• Follow up customer service training needs
• Ensure store managers are aware of and implement health and safety regulations
• Follow up on maintenance of stores
• Ensure hygiene and cleanliness is maintained
• Monitor and implement SOP
Stock Management
• Monitor store inventory and stock rotation between stores
• Ensure top 50 items never out of stock
• Monitor and action slow moving and dated stock.
STORE SUPERVISOR / RETAIL STAFF
January 2004 - August 2010
24 Seven Convenience Store / Circle K Arabia
• Maintaining the store clean and tidy
• Reporting the sales directly to area coordinator / area manager
• Giving direct supervision to staff
• Strictly supervising the stocks - first in first out policy
• Doing cashiering, making sure cash flow always tally
I have an extensive experience in retail industry. I have a solid knowledge in handling
varied analytical, negotiating and problem solving skills so as people management. I am
highly motivated person, unafraid of challenges, prepared and willing to study more to obtain extra qualifications if necessary. I enjoy being part of a team and I always do my
part. Easily adjusted to work environment and can communicate well with other
nationalities.
1991 - 1995 University of the East Caloocan Philippines Bachelor of Science Major in Banking and Finance